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September 2023 by Megan Murphy
The people who work here (specifically Troy) are extremely rude. I asked him if they had a specific part and he went to the back and brought one out. I then asked if I could get 10 of them (they were small parts $0.39 a piece), and he said “wish you would’ve told me that when I was back there” and continued to sit at the register refusing to get me the additional parts. Never returning to this store again.
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July 2023 by B C
I honestly don't know how this place keeps its doors open. The man who says he's the store manager had zero interest in helping on my recent visit. He said that if I couldn't find it they didn't have it. The poor kid behind the counter didn't have a clue what I was looking for and it's sad that his superior didn't even want to be bothered with assisting. Lucky for me there's plenty of other options in the area.
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December 2022 by Joseph
Great products, customer service, and friendly
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December 2022 by Bekah Waters
Super helpful! Needed a part they didn't have. Their guy had just left another location but turned around and went back to get the part I needed, so I could get it today! Plus, they they let me bring my dog in and gave him a treat!
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July 2022 by Trae Fackler
Average car parts store. I feel for the employees as the store appears under staffed. Prices on products on shelves are outdated.
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April 2022 by G
Beware - NAPA Eldersburg, at least on some items, post one price on the shelf but charges a higher price at checkout. I will avoid them in the future, plenty of other parts suppliers in the area.
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October 2021 by chip kesting
Stopped to get a battery for my lawn mower. Was not crowded.
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September 2021 by Emma G
I was picking up a prepaid part and the older worker on the counter was extremely rude.A 2nd worker came out from the back who was happy to help me out and grabbed my part very quickly for me.
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September 2021 by ercan
Older worker very rude
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July 2021 by James Horton
Staff is very friendly and helpful. They showed me a few handy items that I didn't know existed.
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May 2021 by Brian Mathias
Staff has horrible attitude. They act like your bothering them. Stay away
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May 2021 by Corey Trevorson
Sold me hydraulic line that was defective and had the inner and outer layers delaminating, now I have to do the job twice.
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February 2021 by Matt Bahr
Always great customer service at this location
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December 2020 by Darrell Triplett
Employees are very helpful and kind.
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October 2020 by Ronalfirpo Parada
Good deal on Discount prices and tbe most important, they have the parts.
