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July 2024 by Zega Genesis
The classic car part shop experience. If you need it they probably have it.
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June 2024 by Liz Kieffer
Warren and another gentleman at this AutoZone are absolutely amazing. I needed help changing my headlight this evening and Warren told me to bring it in. It was a difficult light bulb to get out, but they would not give up on it. Warren succeeded and changed my headlight. Warren and the other gentleman were so polite, so helpful and made my situation a priority. I cannot thank them enough! This will definitely be my go to shop for all of my auto needs. Amazing customer service!
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June 2024 by The Kaptain
I dont want to write a novel, but i am on the road all day, was 2 hours from home and not a moment to spare, with my next appointment in Rockville.
In steps Kenny the Jet. He got me back on the road and as of right now i have 6 mins to spare.
How much is time, especially "important" minutes worth to you? A lot, right?
Thanks for being a pro Kenny.
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May 2024 by B C
Still the best
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April 2024 by Steven Jestes
Great service from Jessie today!
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February 2024 by Abner Cruz Robledo
Very friendly service.
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February 2024 by Tracy Ryan
Gave good advice on which wipers to buy them volunteered to put them on. Great service...
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February 2024 by Breana Montoya
I don't do reviews often but I have to give this store a special shoutout. I went to the other "Auto store" basically across the street from AutoZone... in need of a lightbulb for my brake light that went out. This "other store" said they didn't carry it and it had to be special ordered or from the dealership and they insisted AutoZone wouldn't have it either. I figured I'd give AutoZone a try anyways. Right away the man at AutoZone was honest that it's tricky with newer cars and it doesn't always tell them the exact bulb type needed but right away started researching to see if what they have could work. He even came out to my car to see if he could check - however since it's a newer car, it's a little more complicated to pop off and didn't want to take the risk (understandable and didn't expect him to). Then went inside with me to look at a YouTube video to see how to take the light off (for me to do at home). He advised, if it didn't work that I could bring the bulb back. Well I trusted his instincts that it should work and came to find out it did! So thank you to the gentleman at AutoZone a couple Friday evenings ago who was so kind and helpful. And just so you know for future reference, #2357 bulbs work in a 2023 Kia Sportage rear brake light. Thank You!! (:
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February 2024 by Lorenzo Cruz Jr
always great experiences at any of their locations. The store manager, and his team here are absolutely amazing & helpful.
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January 2024 by Garrett Stiwinter
Tristan at the Eldersburg location was a big help. Battery issue and made sure I was getting the right size whipper blades. The customer service always makes for a smoother visit!
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January 2024 by Darius Edwards
Was having truck problems and my associate, Mr. Tristan, was able to help me with all my needs! Real stand up guy!
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January 2024 by Sarah McCoppin
auto zone employee Tristan helped me locate the steering fluid in this location after my 6 hour drive from Wilmington Nc. Very helpful, kind and respectful. AMAZING customer service.
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January 2024 by Danneisha Gault
Just leaving the store and to be real I didn’t know what I was looking for because I know nothing about cars lol but soon as I came in the store there was a young man I believe his name was Kenney asked me can he help me with anything soon as I told him what was wrong with my car he told me what I was looking for and I’m not going lie I’m happy he was there and knew what he was talking bout because I didn’t know a damn thing…….., if anybody need help ask for KENNEY he have great customer service skills
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January 2024 by Carlos Roblero
I came to this auto one and the staff was very polite. I was helped by a worker named Tristan, he was very polite and helped me find the correct oil for my car since I wouldn’t know where to even begin
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January 2024 by Coco Neishabby
I’m been coming here for a minute when I tell you if u ever need help ask for a young man name Kenney he is going to get u whatever you need and his customer service skills are really good I’m telling you this young man love his job and what he do you can tell by the way he treats his customers I promise you wouldn’t be disappointed
