Ourisman Collision Center in Edgewood, Maryland is a trusted choice for Toyota owners seeking high-quality auto repair services. Their Toyota-certified technicians use genuine parts to maintain vehicle warranties and protect customers' investments, whether the work is routine maintenance or significant collision repairs. The center's mission is to get customers and their vehicles safely back on the road. Reviewers praise the professionalism and excellent customer service at Ourisman Collision Center. One customer had a positive experience with their representative Garrett, who went above and beyond to assist during severe weather conditions. Garrett was described as very kind, patient, and helpful in explaining the repair process, even for a customer with Alzheimer's. Another reviewer was impressed by the fast turnaround and meticulous work on their vehicle after a deer collision, noting the car looked brand new. The team, including Sue, communicated proactively throughout the process, even providing photo updates. They accommodated the customer's needs and worked efficiently to complete repairs ahead of schedule. Customers consistently recommend Ourisman Collision Center for its exceptional service, fair pricing, and commitment to getting vehicles back on the road as quickly as possible. The center's focus on transparency, professionalism, and customer satisfaction has earned it a stellar reputation in the local community.
amazing service garret was a pleasure to work with no problems what so ever i wont take my cars any where else
July 2022
Garrett was tremendous. He. and all oof the employees were courteous and respectful. God BlessServices: Painting
January 2022
My daughter has taken her car, and this is my 2nd car repaired there. People are friendly and organized, and their work is fantastic. I would highly recommend them for all collision repairs.
