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October 2023 by Steve
Bel Air Autobody was frustrating to work with from the start. Their rep was not respectful in his conversations with me, and found many reasons to overcharge the insurance company. Not only that, but there are parts of the job that were not done very well. For example the trim on my window was loose after they replaced the door panel. When they were putting the panels back on the car, they shredded the wheel wells on both sides of the front of the vehicle somehow. Additionally, with the new left driver side mirror, there was paint splatter on the mirror portion, making it harder to view out of the mirror as I drove it out of the shop. They charged $4000 for painting 1/2 of my vehicle, and the job was sloppy. I would not recommend going to this body shop, despite the fact that it is locally owned.I give them two stars because they painted and fixed several minor issues that were not caused by the accident I was in.
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October 2023 by Bob Hirsch
These guys were great to deal with. The repairs are perfect and the professionalism of the front office was exceptional. They were a true pleasure to work with and I highly recommend them.Service: Body & Trim
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September 2023 by Shawn Riehl
I had a very pleasant experience with belair auto body ms Lisa was so nice and very helpful they really look out for there clients and did a great job fixing my truck.
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August 2023 by Chrissy Brown
U guys are awesome!!! My car is freaking amazing… it looks as if nothing even happened.
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July 2023 by Kenny Suggs
Staff was great and the service was excellent. Took care of all my repairs after my accident and got it done quick! Would definitely recommend their service!Services: Painting
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July 2023 by Matt harbaugh
They did a great job fixing my car! Everyone there was friendly and helpfulService: Painting
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April 2023 by Michaela Stocks
Bel Air Auto Body is a fantastic shop. My car was totaled through insurance. So, although they didn’t do the body work, they made the process smooth and easy. They were extremely communicative and helpful through the whole thing. Once my car was dropped off, they quickly estimated the damage and communicated with my insurance company. I highly recommend them!
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January 2023 by Jay Van Deusen
These guys have done a great job for us on our fleet vehicles. They helped move the insurance process along and get the job done in a quality manner. I dont think many people recognize how much goes on behind the scenes in insurance claims, and your body shop has to stay on top of it each step of the process. Jay's people stay on top of it and deliver a quality productService: Body & Trim
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December 2022 by Steven Freeland
First positive experience I’ve ever had with an auto repair shop. I’ve had very poor luck with every shop, and every previous vehicle. These guys were communicative and took the time to explain what was up with the car, and update me frequently. Special shout out to Steve who was the one that I was in contact with throughout the time my car was there being worked on.Services: General repairs & maintenance
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December 2022 by C30B430
I put my car in for servicing last day in September 2021 didnt get my car til December and that was only after i told them i was paying out of pocket for rental car since it was taking so long for work to be completed. They were waiting on a part, i called weekly for a month they said would call me when it was in due to shipping delays, never called and when i reached out over the summer cant find the part but my insurance paid them. Drove to the location tried calling the phone # ending in 1111 on door and the person says not affiliated with company. I guess they changed phone numbers from the card they gave me and the door. Very disappointed with the service and run around
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December 2022 by Mary Mary
I usually don’t give reviews but I had to for this shop. the guy that fixed my car was so honest I had to write a review he did a Excellent work this is about to be my new shop for my car I was so worried being that I’m younger and inexperienced with car I thought they would have just charged me huge some of money and not do a proper job, I’m telling you right now that was not the case, he was very honest and explained the problem my car had in full details. 10/10 recommend
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December 2022 by Buffalo Bob
They were very courteous, kept me informed throughout the repair process. The work was done to new car specs. I am very happy with their work
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October 2022 by Calli Gibson-Smith
I was involved in a minor accident and took my car to Bel Air Auto-body to be fixed. They got me in quickly as I was concerned about the person hitting my wheel. They kept me updated through the process and did a great job!At no fault to the shop and not accident related at all, I had additional issues when I picked up the car. At first the AC was not working, Rob told me to swing by and got it fixed promptly. I then had some error messages and codes coming up and they were able to take a quick look. They resolved all my issues and I am so appreciative of them!Shout out to Rob, Karen, Rene, and Steve for exceptional customer service!Services: General repairs & maintenance
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October 2022 by Josh DeBoard
Staff is very professional friendly and informative. They have auto body professionals as well as automotive technicians for all your car care needs! Plus I hear there's a new service writer who is giving discounts to first time customers!
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October 2022 by Calli Gibson-Smith
Shout out to Bel Air Autobody! My neighbor hit my car about two months ago and I took it into the shop to be repaired. They did an awesome job! Unfortunately at no fault to them or the accident, my AC wasn’t working when I picked up the car. They took a look at it promptly and fixed that too. Of course my luck didn’t end there. After the AC got fixed, I had every error message you never want to see pop up (brake system, traction control, tpms, etc etc). I took the car back and they, again, promptly took a look and found that a wire connection was strained. They fixed it quickly and I’ve been on my way with no further issues! Rob took great care of my concerns and my vehicle, along with Steve, Karen, and Renee. I highly recommend taking your vehicle to be serviced there!
