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“I had to get a new Samsung yesterday. Chris was great, he spent over a hour transferring all my information over. He thought he was going to have to make me input all my contacts again. He refused to give up and finally did it. If you need to get anything done there ask for him.”
“Thank you, Ibrahim! You were fast and the screen protector was perfectly done. Reasonable price, too. Would highly recommend stopping here with your phone or tablet.”
“Stephanie G of AT&T in Crofton was amazing, did a great job explaining things the iPhone 14, was patient with me and overall the best employee I’ve ever had the pleasure of meeting, if I ever need help, well I know who I’m looking for next time. Signed, Justin Burrell.”
“Jian, the store manager, is fantastic. I've had several great experiences in the past, from the Waugh Chapel store to now the Severna Park store. I tell everyone I know what a great job she does.”
“Mike made it very easy for me to switch phones, which is a task I really don't enjoy. Very friendly, answered my questions beforehand, and they accommodate walk-ins. Thank you!”
“My husband and I went into the store today so he could replace his phone. We had the pleasure of being helped by Katherine. She was friendly and personable, but also very knowledgeable. She helped my husband choose a new phone and even went above and beyond and assisted me with another issue I had with our account. Getting a new phone can sometimes be a long and stressful process, but Katherine made it very seamless and enjoyable. She thoroughly explains everything we would see on our next bill and make sure we were getting the best deal possible.
If you need to buy a new phone or do anything else, I highly recommend going to this location and hopefully you’ll be lucky enough to have her help you as well.”
“We worked with Edgar at the Annapolis Mall location over two days and he was excellent! He helped upgrade phones for our entire family! We 100% got 5 star service!”
“Great customer service. Fixed my s23 ultra in only a few days, only because the screen needed to be ordered. I hope I don't need their services again, but if I do, I'm heading right there.”
“This place has a variety of phone cases. The man is very friendly and helpful! Would definitely come again and recommend if you need to fix your phone or find a cute phone case”
“Gina Is Amazing & Full Of Knowledge , Very Helpful She Walked My Elderly Dad Though Connecting Home Internet To His TV Over The Phone , As Well As Setting It Up In Store Thank You!”
“Jake Darling did a great job to explain the progress to obtain and set up a new Z6 Samsung cell phone. He was very detailed and explained the contract throughly. He is very contentious and made sure I was a satisfied custermer through Verizon. Thanks to Jake I'm very happy with my new Z6.”
“They were very helpful to me here when I needed my e-sim replaced. I didn’t realized they closed at 8pm on Mondays. They were very pleasant and quick and resolved my issue in under 5 minutes. It was great service.”
“Kirk Cable, our AT and T expert, was very helpful, knowledgeable, patient and got our issue resolved. I would go back to him with any subsequent issues due to his level of expertise and ability to identify a solution. Thanks Kirk!”
“Samanthia was incredible. Helped save me money on my bill - switching from consumer cellular. Patient, customer service was top notch. Highly recommend. Never have I had such swift and efficient support - thank you!”
9AM - 9PM
1914 Forest Dr # 1B, Annapolis
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“Took a friend there, she got a flip phone it's hard to get the names in, I don't know why they didn't use her sims card from the other phone, I don't think she will keep it. They told her she can go through email she doesn't do email ??????”
“Good service. They stayed late to help us. Although we couldnt port in all 4 lines and get 4 free phones which is what it says on the commercial. I ported 4 lines to port in and only got credit for 2.”
“Had a billing problem recently that took a lot of time and patience on the part of Chaz at the store. He was very patient and worked on the problem with me until it was resolved. The overseas person we were dealing with was not helpful, but through Chaz' efforts, the problem was resolved. Great customer service over my 28 years with Verizon, but especially on this occasion.”
“Came here today to get new tires. And took the kids and parents for some sams food while we waited. We each got a meal and a drink and an ice cream for under $22. Total!!! Unbelievable. Tasted great which was also unbelievable.”
“Absolutely love this location! The staff was very friendly. The store is very organized and clean. I even had a great experience at the Starbucks inside. They were very patient. This is my favorite Target to visit!”
“Super friendly welcome, they even opened the door for us 8 minutes BEFORE the official opening time!The service we got was respectful, courteous, and remarkably efficient, going so far as checking whether any better promos were available.The store is super clean and well sticked with every device anyone might want from T-Mobile.ABSOLUTELY FANTASTIC, THANK YOU ??”
“I like this Target, their location, availability of parking, and wide selection. What I don't like is the checkout wait. We were there a few days ago and the line was so long, we put our merch back and left the store.”
“The people in this place are super friendly, they make you feel like you are in your living room. I was able to see and hear while waiting for my daughter to change her cell phone to the young man (Dejon) who was so friendly to her, helping her with everything she needed. But I could also see that the other people were very kind to the people they served. I loved coming here. I will return with pleasure.”
“I cannot express enough how thankful I am for them to be able to help me, Chris helped me out transferring my screen damage old phone data to my new phone, he basically did an extra mile.”
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“I came to the store to change from my carrier Tr to AT&T. DeAndre showed great patience in dealing with the support center of Tr. The support center of Tr frequently did not understand the clearly expressed requests of DeAndre or used a convoluted approach to get the information we needed. It took over 45 minutes to get the information. DeAndre made sure that the change in service was completed fully before I left the store.
I believed he understood what I wanted and worked as expeditiously as possible to change my service. He kept his composure through repeated requests by Tr support for basic information. I felt he wanted to provide quality service rather than pushing me quickly out the door.
I would seek him out if I have other problems!”