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September 2022 by Scott Holotik
Not a very good experience with Rio Del Mar on several occasions. I am giving them three stars, I considered giving less, but in all fairness I suppose it could be much worse. It is a clean, well organized business with friendly staff. I still do not intend to do business with them again though mainly because of the lack of service you get here. They are quick to sell you something but lack any professional courtesy or follow up after the fact.1st, I bought a $10K Kubota zero turn grass cutter. I never got a thank you, a follow up call or even a flier in the mail. Found out that less than a year later Rio Del Mar loss there Kubota Dealership so now I had no local support for a very expensive grass cutter.2nd, Bought Stihl power equipment there on occasions and come time to service it-it was over one months to figure out what was wrong the first time.3rd, Bought Stihl equipment again and needed a part and was told 1-2 months because of the current market deficiencies. That was perfect understandable and acceptable with things in consideration. However, never a follow up call or any help afterwards. Over 5 months later and I called, to only be made feel as if I am bothering them. Was told that parts were still not available. So at that point I called their Stihl competitor (Atlantic Tractor) who was professional, 15 miles away and had the part for me in one weeks time. Rio Del Mar could not do this in five months.Anyone can sell you something. It takes a more professional business to be courteous, show appreciation for their customers and offer service after the sale. This is where Rio Del Mar falls short. If your looking to have a local dealer who cares and to build a relationship with. I would look elsewhere if you have a choice.
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July 2022 by John Doe
Huge inventory knowledgeable staff
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June 2022 by Dennis Powell
Salesman was very knowledgeable and helpful. However when the zeroturn was delivered it had no fuel in it. I ran out of gass while just trying to become familiar with the mower. Somebody dropped the ball.
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June 2022 by Noah P
Went in with zero knowledge and came out confident with my purchase! big thanks to the salesman jimmy, got me set up quickly and gave me great advice!
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June 2022 by Bill Freeman
Professional and correct in what they do
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July 2021 by Gil Hernandez
Just had my Toro Titan delivered 5 minutes ago and couldn’t be happier with Rio Del Mar. My salesman David was 100% on point every step of the way. Thank you David for a great purchase experience.
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March 2021 by Justin Byrd
No longer there
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September 2020 by Joe Johnson
These guys can fix pretty much anything related to lawn and garden equipment i take all my equipment to them
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August 2020 by Jake Collins
Slow and crooked people I will never give them my business again
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June 2019 by Bill Callaway
Nice place.
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May 2019 by Don Micken
Great selection of lawn and garden and farming equipment.
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December 2018 by Doug Prouty
Exception service, high quality lawn mowers + tractors
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November 2018 by John Stinson
Very helpful and friendly staff.
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February 2018 by Kenneth Schisler
I was charged excessively for extra labor when combined with the so-called winter service special. I was sure it must have been an error that a local business would want to correct. I paid the bill and sent them a note asking them to review the matter. What I received back was a defense of the indefensible that actually unintentionally demonstrated I had been double charged. I am happy to pay well for quality and honest service, but abhor feeling taken advantage of. Sadly, I have lost confidence them. This is the place where I bought the tractor too.
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May 2017 by Edward Feldkamp
Great bunch of people Will take care of you equipment needs
