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February 2024 by Rebecca Jones
It's rare that a company only pushes what you need and I was happily surprised! Instead of offering a list of services, I was asked about specific issues know to my car make and model. I felt that they wanted to legitimately give me good service and ensure i was safe on the road! I will go out of my way to make sure I return for my next upkeep appointment!
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February 2024 by Lynda James
Zach was extremely professional
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February 2024 by Debora Collins
Location was very busy but staff remained calm and efficient. Through inspection and evaluation. Very satisfied
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February 2024 by Mike Pirrone (Bay East Hauling Services)
Place is a joke. Spend your money with a local business. Was reminded why I never come here. Walked in to get an oil change and was told they would be right with me. Stood beside the counter for 40 min. Another new customer walks in and they get serviced right away while I'm literally standing right there at counter.I guess I wasn't an important enough customer.
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February 2024 by Rayona Bennett
Fast friendly and professional - always a pleasant and easy experience.
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February 2024 by David Aceveda
Overall the staff was friendly and respectful. Service was quick. I was in and out in less than 30 mins.
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January 2024 by Jasmen Parzyck
Great service overall! Fast and efficient! Additionally, It's great that I can bring my own oil with no problem! Thanks!
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January 2024 by Chuck Sardelis
I was in a bind and this Jiffy Lube came through for me bigtime. I had an unexpected, last-minute 3-hour drive to Dulles Airport. I had been meaning to change the oil in our Honda Pilot for weeks but hadn't gotten around to it. Now I was faced with a long drive, with low oil life, AND it was a Friday night. Knowing that I had to do SOMETHING, I called a Jiffy Lube that was on the way. I made this call around 5:15 PM, and I was about 15 minutes away, and the website said they closed at 6:00 PM.When I made the call, I was hoping to be able to get my oil topped off, maybe add a couple quarts. Just enough to let me get to the airport, and then back home. I was just hoping someone could help me out on a Friday night. When he answered, I asked if I could get a top-off. He said yes, I could do that, but then he asked me if I would like to go ahead and get the oil changed. I explained that I wouldn't be there until around 5:30, and that I was aware they closed at 6. Zach politely explained that it would be no problem at all, and they could take care of me in just a short time.When I pulled into the JL parking lot, it was exactly 5:35. Zach greeted me in the lobby, asked me a few questions, took my keys and said he'd return shortly. He returned to the lobby a few minutes later and said the car would be done in a few minutes. I took a seat in the waiting room, not quite sure how long I would be there. I mean, you never really KNOW with car repairs/service.The reason I decided to take time to write this review is because I was in the waiting room for about seven minutes! Zach and the Jiffy Lube team in Easton, MD, were able to change my oil (and they do other stuff with the oil change too) and had me on my way 15 minutes after I pulled into their parking lot. On a Friday night, less than 30 minutes before they closed.Zach was a pleasant young fellow, and I was quite impressed by his professionalism, and his courteous and competent service. I did not expect this level of service but I was pleased to find it.I am a Jiffy Lube believer. Thank you. Chuck Sardelis
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January 2024 by Sandy O Dea
Fast, efficient and friendly!
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December 2023 by Yuritzi11
Fast and effective. Good customer service.
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December 2023 by Geoginna Mullen
Jiffy Lube always a quick, affordable way to get my oil changed and everyone is always very friendly.
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December 2023 by Diane Wise
Quick service. Friendly. Advised I did not need a service that I thought I did
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November 2023 by David Geller
Just had my oil service done! Exceptional service! I went to compliment the manager & it turned out to be the owner. 5 stars
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November 2023 by Clif Rosenberry
took my car right in did oil change with filter. did not put 2 of the dust caps on tires. cordial and quick.
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November 2023 by Latrish Oseko
The service was very quick and I thought there would be lots of people waiting but it wasn't. This was a plus because I had kids with me.