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July 2023 by Marcus Cannon
They never open on time always 40 mins late open the store it’s ridiculous it’s going on 12 o’clock and suppose to been open at 11
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May 2023 by bella womer
i’m not sure about the store really but i came to sell my xbox and the store was closed but the sign outside says they are open and i tried to call and no one answered the phone i just think it’s poor customer service
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May 2023 by Kantopulls
Don’t buy your games here! They want 60$ still for multiple new games that you can easily get in Walmart or target for 39.99 now. I then asked what’s the used price and they say 55$. Please save your money and go elsewhere. I’m surprised this place hasn’t went under yet
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January 2023 by Michael Araiza
Great customer service. Very friendly
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November 2022 by Robert Fink
Knowledgeable with what games are good or bad and never really a long line to buy games or leave deposits for games
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September 2022 by Matthew Massey (Coverall's)
I recently purchased a PS5 used controller. As well as 3 games and signed up for pro rewards membership. I recently called because they sold me a broken controller one of the triggers do not work correctly The adaptive trigger is faulty. OK things happen I told them about this for a replacement even though I have a receipt and a pro reward membership they refused to replace A broken item they sold me. They didn't even offer any other course of action. This is a $40 controller. This is not good at all. Very disappointing!!!
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June 2022 by Crystal Hoover
Terrible store. My son who is 17 bought a game with cash on Saturday. Monday he tried to return the game as his grandmother bought him the same game for his birthday. The game was brand new, unopened and we tried to return within 2 days of buying it. My son was denied returning the item getting his cash back because he is under 18. How can a 17 year old buy a game for cash, but can’t return it and get his cash back??? They would only offer store credit, which he did not want. Even spoke to the store manager, Hannah. She then proceeded to direct me to Game Stop Help, who cannot even help. This is terrible.
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February 2022 by Matt Jones
I brought in a phone to sell online said 188 the lazy boy behind the counter said 20 an I never took the phone out of the box he didn't want to do anything but sit in that chair I won't come back
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February 2022 by Erin F.
Drove 35 min so my kids could spend some of the money they'd saved up. The store was closed so they could clean and sanitize. They said they should reopen sometime around 6 or so.....I'm not waiting in my car for an hour! Spray some Lysol and let's go. So ridiculous. They spent their money on eBay and bought some games. We'll stick to that from now on.
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January 2022 by Erin M.
I have never dealt with employees who are so blatantly rude in my life... not only to customers but to their coworkers as well. It's 2022, everybody is overworked and understaffed. Everybody is tired. It is absolutely no excuse to be so disrespectful. I felt horrible for the (apparently?) new hire, Mari. Getting snapped at instead of corrected in a constructive way. What a horrible work environment, as well as a horrible experience as a customer. Sale prices from 2 days ago still on the walls. I was told they haven't had time to take them down... yet the man (no name tag on either hateful employee) was just standing there with his arms crossed slinging insults at the other employee.
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January 2022 by Lisa Jill Tyndall
Friendly, fast service, had exactly what I needed..
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January 2022 by Alan Bergfield
Good place to go for games and gaming collectables .
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December 2021 by Ashitaka
Been a customer for years at this GameStop, but they have had a high turnover rate of employees recently. New employees are not knowledgeable of their own policies and also very rude. Never shopping there again.
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October 2021 by Darnell Tilghman
Mike is a lifesaver. My friend was about to drive two hours for a controller replacement because no one in her city would help her. He suggested a quick fix and saved her a trip. He’s a rockstar!
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July 2021 by Savannah Burris (Zero)
Super friendly staff! Gave me honest opinions on the quality of games and even reccomended a place that I could get an old console fixed!
