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November 2023 by Nancy Quidas
Place is the worst! Never open when they are supposed to. Posted 8 am go there at 9am and pharmacy still not open. There is zero customer service. Tell you that your perception is ready but get there and still have at least 20 min wait.
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September 2023 by captain howdy
i use this pharmacy based only on proximity to my home. meds sent a week prior and still have to go inside and nudge them to fill anything. my daughter had a severe ear infection, took me 30 min just to drop off.. they dont seem to know how to prioritize, will hold the line up gor vaccine scheduling and other trivial reasons. it will take an average person 20 mins for anything in that store.
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September 2023 by Jason Price
While I’m not sure what the root cause of all the problems this CVS pharmacy is experiencing, I do know that it was easier to switch all my prescriptions to a new pharmacy. Long wait times, chaos behind the counter and the pharmacist being rude (I’m not embellishing!) to both patrons and staff sealed the deal.
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August 2023 by Karen Harman
Lord help you if you need to transfer your prescription to another pharmacy. The employees here must be really really unhappy because my new pharmacy has a backlog of transfers from CVS, waiting on CVS staff to complete the transfers. It kind of seems a bit passive aggressive to me.I moved because customer service at this pharmacy is almost nonexistent. Their drive-thru is closed more often than open and they have a high employee turnover. That also says to me that too many people have had access to my personal info. I do not recommend.
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August 2023 by joan evans
The CVS should be brought up on criminal charges for its lack of response to individuals in need of medicine in a prompt time line.Call them? Get answering machine saying someone will get back to you - no call back. Yesterday I called and the voice mailbox was full! Asked Giant to request scrip transfer, Giant said they’d try but they were working with another customer and left 3 messages at CVS over two days and no calls returned.We’ve gotten text messages saying scrip was ready and go to store to find scripts had not been filled. Clerks response was those text messages are not generated by store.Some of the staff is surly and incompetent. The competent staff is so over worked it’s no wonder no one stays there very long.My husband and I have a Caremark scrip plan which limits where we can go. Short term solution is to use GoodRx and pay out of pocket. Many can’t afford to do this.Is anyone from CVS READING THIS????
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August 2023 by jason weaver
Every single time I have to deal with this pharmacy in Easton it is a horrible experience! This is a huge reason why people end up in the ER. This is hands down the worst pharmacy I have every dealt with. It is a shame that they don’t get fined from the government like hospitals for not meeting healthcare standards. They never have medications filled in a timely manner. They lie about not receiving prescription electronically. They are a disgrace to the healthcare profession. This is the first review I have ever written in my 46 years. This pharmacy is a danger to our community due to its incompetence! I would give zero stars if if would allow me.
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August 2023 by Lee
Could not possibly be a worse pharmacy. It takes several trips every month with refills. It's beyond frustrating. Even when I return after they tell me it will be another 30 minutes....which I gave 90 minutes they still say another 30 min. I spend more time trying to get my prescriptions every month. Worst service ever.
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July 2023 by Paul Safford
Prices are not competitive, there is never enough staff, and may the powers that be help you if you're desperately waiting for a prescription. I'm going to strongly encourage my mom to switch pharmacies. It would be more convenient to drive to the next town than to come back here. It's clear the staff is trying but there is just not enough. Drive thru closes seemingly randomly so don't expect to relax in your car while waiting- that's the exception not the rule... Oh - and don’t think you can just call, it might just goto voicemail which will be full! SMH!
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July 2023 by Howard Hughes
On hold forever. Common pharmaceuticals not available. Difficult understanding..voice mail full.TERRIBLE no organizationIf you are really sick and need help, you are SOL
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July 2023 by Rose Keyes
They often fill my medicine within 15 minutes of notice. Awesome people. They always remember my name and greet me.
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May 2023 by Bridget T
I went to go pick up my prescription that was called in weeks ago. App said it was ready for pick up. The lady at the window was rude. Did not greet me first off. She told me it would be a half hour. I told her it should be ready. She said she was from Delaware and shouldn’t even be at this store and was doing the best she can …. Well I thanked her for wasting her time and drove off. This place is a joke !!! Management needs to step in. Last month I had to wait for my prescription too. I tried to call for 3 days and no one ever answered the phone. I’m moving my prescriptions to another pharmacy!!! I don’t have to be treated this way just to get my medicine.
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May 2023 by Marie Jaroszek
Dropped off hand written script. When I came in to pick it up they had no record of my prescription and told me to go back to the doctor for another one. The drive thru is never open. The lines in the store are long with people and long in time. 3 times this year they have not been able to get certain meds. Instead of letting us know they told us and our doctors office they had not received any of the scripts. Unfortunately, CVS is who we have to use for our insurance. I said forget it and Dropped off a prescription at a local pharmacy yesterday. Now we are waiting for 2 prescriptions for my husband's pink eye. Can't get anyone on phone to see if it is ready. Not listed on cvs website. He needs to go out of network also. This place is worse then awful.
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May 2023 by M McCoy
Drive thru always closed. Try to call get recording saying they're busy and can only leave a message and that's almost always on. Awful, awful pharmacy, should be closed down.
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The only pharmacy that will work with my mother’s insurance. It’s been 11 months and they still have not gotten her prescriptions right. The drive though is frequently closed at inconvenient times in the middle of the day. Have been waiting in line at the pharmacy for over 15 minutes. I absolutely would change if we could.
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May 2023 by Melissa L
You can't speak to someone on the phone at the pharmacy. They are never opened when they are supposed to be. And they have closed their drive thru. Nothing like standing in line with sick kids for an hour surrounding by other sick people. ?
