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October 2024 by Bret
I took 5 jackets there that belong to my wife. Two of which were not inexpensive jackets at all. They took the hoods off of them and never returned them. I tried to go back to get them and I was told they could not find them and they would reach out to me. These 2 jackets by themselves were $1,000. Not my wife has 2 $500 jackets with no hoods. What am I supposed to do?
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May 2024 by Christopher
They lost my girlfriends designer jacket, and the owner wouldn't reimburse her for the cost.
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December 2023 by Kathy Tushaus
I go about every week. Never had a bad experience
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June 2023 by chuck Jones
Terrible service pants were supposed to be ready Wednesday the girl said they were working on them checked back Thursday still not ready won't be going back there.Service: Alterations
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March 2023 by Sam Doolittle
When I started using this cleaners everything was good until they started loosing my clothing.Services: Laundry pick-up
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January 2023 by Margi Sigler
Replaced a full length zipper in a favorite jacket. Great job. Very reasonable cost.Service: Clothing alterations & repairs
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December 2022 by Steve C.
Military friends beware! I took some blues shirts in to get new stripes sewn on. I was very specific on where they needed to go. After attempt one, they were crooked and also not in the right place on both shirts. I asked for them to correct them, again being very specific with where they had to go. The second attempt was no better. I thought being in an area with a lot of mil, they would get these a lot. I was wrong. Just bring them on base!
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December 2022 by Jim Parker
Extremely expensive.
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December 2022 by Brett Caloia
Expensive alteration and poor quality!I was quoted $58 dollars to add two buckles to a bag and have it cleaned. They also made me supply the buckles and webbing.The price was high, but i went ahead with the work. I was disappointed when i got it back. As you can see in the photo, each buckle was sewed on differently! One had the adjustment loop above the buckle, the other below it. Also the webbing straps are different lengths.I didn't want to deal with the hassle of getting the work corrected, but for over $50 i expected much better.
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October 2022 by lucky irish82
Dropped off Brand new drapes (72 inch long) as they were Dry-Clean only and wrinkled out of the packaging. Spend $80 and a week and half later I was told “something not right, had to do again. Come back Wednesday”. I came back Friday only to be rudely told not ready, I’ll call you. Never called and went back following Saturday to pick up. Not sure what they did, but one measures 68 inches, two panels 65 inches, one 64 inches. I will never go there again, and I make sure everyone I know should not use them.
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June 2022 by Paul McGrath
Dropped off Brand new drapes (72 inch long) as they were Dry-Clean only and wrinkled out of the packaging. Spend $80 and a week and half later I was told “something not right, had to do again. Come back Wednesday”. I came back Friday only to be rudely told not ready, I’ll call you. Never called and went back following Saturday to pick up. Not sure what they did, but one measures 68 inches, two panels 65 inches, one 64 inches. I will never go there again, and I make sure everyone I know should not use them.
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March 2022 by Stacey Stansbury
Dropped off jeans to be hemmed a week ago. I asked for the original hem to be used. I show up today only to find the jeans have not been hemmed because she said she couldn’t keep the original hem. So incredibly unprofessional and rude. She didn’t know that she couldn’t do this a week ago? Years ago they lost a pair of my navy slacks. Second chance blown, do not use this dry cleaners.
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March 2021 by Kimberly L.
This dry cleaning business is excellent. I drive to it from a distance away after moving because I am so happy with the service, quality of work, and prices, as well as the rapid turn around time. Service is efficient and exactly what you hope a dry cleaning business to be- fast, reasonable, and quality. I have always had a good customer service experience here. Everyone who works here seems to be on the same page. I miss the original proprietor, but her family is carrying on her high quality tradition for their business. I wear a lot of luxury cashmere sweaters in the winter. I have had them dry cleaned regularly with the occasional stain treatment and hole repair, and I get years and years out of them in large part due to the quality treatment that they receive at Town Center Cleaners. I've been coming here for 14 years. Here's a photo of a hole in the arm that was repaired recently. It looks and feels new! You cannot even tell that a hole was ever present. The sweater shown is 7 years old.
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June 2020 by Jessica Schoffstall
Save your recipes!!! The man tried to make me pay a second time for my pants that I had altered.... luckily I have the receipt in my purse and refused to pay a second time.
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June 2020 by O O
Great alterations
