“Carolyn was amazing. My girlfriend had never mailed anything before and had an emergency shipment containing her sons PS5 controller, which broke 5 days before the warranty expired.. Needless to say she was a bit anxious, but Carolyn’s calm demeanor kept us afloat. Exceptional service!”
“Hablan Español. I Was having trouble finding boxes to ship some large picture frames. These fine gentlemen were able to get me what I needed and send me on my way.”
10AM - 3:30PM
672 Old Mill Rd, Millersville“The customer service I received was really wonderful. Titi was so friendly, I was shipping a gift and she easily selected the correct size box and patiently helped with a complicated address. I truly will return back to the this particular UPS even though it’s not my local one because of how helpful and cheery Titi and her coworkers were.”
“Never ever thought something good could come out of a new forwarding company, but Ghanem Forwarding LLC just changed my mindset on that. Kudos! Keep the good work going. I applaud you guys @Ghanem Forwarding LLC immensely. Keep it improving for the best!”
“Prompt, honest, businesslike. In my case, fully describe all steps in the packing and shipping process including picking up from my home and handling property with care. Communication was top notch during every stage of the process. An overpayment occurred due to a logistical problem on my part. That overpayment was immediately return, no fuss. I will recommend Pack & Ship every time. Continue the great work you do.”
“Mr Singh is one of the kindest and most helpful individuals! This business does everything and they do it beautifully! Looking for excuses to ship things just so I can pay them a visit :)”
“The location in which I visit all the time is 711 W 40th st. Ste 153, Baltimore, MD 21211 has a very helpful and professional staff. As a customer who has worked retail for over 30 something years, I am totally satisfied with everyone at this location, they go above and beyond to help you figure out exactly what you need to be able to do what you need to do. I definitely send customers to this location every time I'm asked about a UPS Store and I thank them all for their dedication to their jobs.”
10AM - 4PM
841 E Fort Ave, Baltimore“I call the on 8/18, no answers, I even went their to check on package was just told package wasn't their. But called on 8/21 and was greeted by Ms. Egypt who helped me and explained to me the how to understand the e-mail and when I would know package is there. She was very pleasant. Thanks”
“I really enjoy the owner! They know everything about moving, lots and lots of boxes and packing materials and great staff.Go no where else.This is one of the most unique shops in America for this product!!!”
“I’ve worked with Glenn at this location for the last 2 years and he’s always given us the best and fastest service! He’s become our go to for special projects and especially once’s with a quick turnaround!”
“Yvonne (so sorry if I spelled this wrong) was a GODSEND. If that woman doesn't get a raise, yall are missing out on praising a high-quality employee!!Our company had a very important Board meeting at 3:30pm and our printer broke down at 2:45pm (UGH). We called multiple places for printing and NONE of them were accommodating until I spoke with Yvonne! She not only went above and beyond, but that woman took a 45 minute print job and had it done by the time I took the 3 minute drive over there!We will continue using this location from here on out thanks to that one employee! I've already spread the word to our staff and Board of Directors who are local to use your location.Thank you again, Yvonne!”
“Upon entering the UPS store, you will ALWAYS receive a warm greeting and a smile. Even when they are assisting other customers, you will receive acknowledgment that they are aware of you and will be with you momentarily. At my store, everyone is very personable and helpful, going above and beyond to make sure your needs are met. Communication and availability are amazing.”
“Overseas shipping Inc, are one of the best shipping company in the whole of US. They are friendly, reliable, professional and very trustworthy. I recommend everyone shipping containers to use Overseas shipping, they the best.”
“I have shipped stuff to Nigeria with Victoria air cargo several times. Besides one time delay experience. Is been wonderful to work with Mr. Ayo, I got my stuff intact. He’s someone that you can truly trust with shipping your valuables across to Nigeria.”
9AM - 2:30PM
750 Concourse Cir Suite 103, Middle River“I was nervous to go to this UPS location after reading negative reviews, but Brandon was friendly and walked me through the process of sending my mail internationally.”
“This place is absolutely Incredible. As a driver it’s very seldom that you come across Good spirited people at the front counter but I “FELT” the Love at “BELTS”! These guys are awesome and the hospitality is unmatched! Thanks for making a drivers day better and I look forward to doing business with you guys again!P. S. - Thanks for the Reeces???”
9AM - 7PM
7929 Eastern Ave, Baltimore“The staff at Staples at East Point Mall were friendly and very helpful. The associate went out of his way to accommodate my request.
In fact it was everyone that I came in contact with in the store. They all went out of there way for me. The Morning Crew works well together.
I would recommend Staples to anyone who may be looking for any kind of stationary or office products.”
9AM - 5PM
3717 Boston St, Baltimore“my last visit to this store was actually my very first time in any kind of ups store ever, and i will admit I was a bit anxious about it all. As someone who has issues with talking to people & social anxiety, i felt really comfortable with the staff, they allowed me to say everything i needed help with and i got everything done within a few minutes. Even my husband Jacob was surprised by how much I laughed with the young man, Kyrin. He really made my day and I will be more comfortable in spaces like this for my next visit!”
“This fedex is the closest to me and is the most convenient. I was extremely pleased with their service to help me ship multiple boxes to my new home. They are straightforward and are knowledgeable at what they do-- quick and easy. Parking is the only thing that might be tough to find but they have street parking. I went here several times and never had any issues. They know what they're doing.”
“This place is FAST. I was in and out in under 3 minutes. As were many customers. As soon as we walked in we were immediately helped by the store manager. Granted most of us were just dropping off multiple packages but he could of let a line form. Thanks!!”
7AM - 11PM
6700 Ritchie Hwy, Glen Burnie“This place is FAST. I was in and out in under 3 minutes. As were many customers. As soon as we walked in we were immediately helped by the store manager. Granted most of us were just dropping off multiple packages but he could of let a line form. Thanks!!”
9AM - 6PM
6622 Ritchie Hwy Ste A, Glen Burnie“First off my experience was quick and accommodating! Everyone was so nice and helpful. Reneasha deserves a special shoutout cause she went above and beyond. She’s the kinda person that wants other ppl to have a good day too. Thanks”
7AM - 12AM
7901 Ritchie Hwy, Glen Burnie“It's an odd little drop box by a tiny storage building out near the end of a parking lot. Honestly, I'd hesitate to us it, except my bank pointed me there when I asked about nearby FedEx locations.”
“Just wanted to give a shout out to the team here. I’ve been printing our restaurant menus here since we opened in the fall of 2022 and the staff have always been so helpful and kind, even when I’ve been clearly stressed. They all do a great job. Thank you!”
“(Translated by Google) They open at 8:00 am sharp there is where to sleep excellent attention(Original)Abren alas 8:00 am en punto hay donde dormir excelente atención”
“Becca from this location is awesome, and has great customer service skills. I had an issue with my order, a small one, although it was very late, and Becca was 100 percent the most helpful person, and so apologetic, even though it was not her fault. Thank you, Becca! Your people skills will take you far in life, and I hope Fed Ex knows what a gem they have in you.”
“Lots of trucks in line (from Grais Rd) but line moves fast. Stop in line, go in the office to check in for pick up. Then move forward with other trucks. Guys will come and pull you out of line for loading. Fast and easy.You MUST have vest to check in!!!”