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October 2023 by frank ingellis
Can't understand cashere.
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June 2023 by Taria Shondell Faison
Staff is always friendly and helpful!
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May 2023 by Percy A.
I wanted a slurpee. Simple as that. I live on Trappe Road at North Point Road. So I went to the 7-11 right by my apartment building. So when I went in, there were no slurpee cups. The machine was full with at least four flavors including Coca-Cola. So they only had Big gulp cups. Wow. Ok. That forced you to get a big gulp cup. They didn't have the traditional cone shaped plastic lid with a hole in the top for the straw. Ok they charged 2.21 for the slurpee. When I asked about the lids, I was just told "Sorry, we don't have them." So everyone who wants a slurpee from this location has to use a big gulp cup with a flat lid. I felt for the two kids in front of me, and the young lady behind me who also noticed. Another American tradition gone by the wayside or taken advantage of because the store general manager doesn't care about the correct representation of an American icon. I waited to get through to Corporate 7-11 office, but they never answered the phone.
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April 2023 by Madonna Cohen
7.11 on River Back Road, Essex, MD. I love the owners of this store. They are a lovely couple who take the time to say hello to everyone who walks thru their door. It is a much welcome atmosphere when there are so many haters in this world. I love you. Never change! Madonna Cohen
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March 2023 by J. L.
This store is filthy. I am buying packaged food only!
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January 2023 by Diane Snuffer
This place is WAY OVER PRICED,they change prices daily and never have the hotdogs fixing and the hot chocolate machine has been out for 3 weeks. Taking my business to drug city.
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December 2022 by Veronica Gavel
Extremely disappointed in how the manager is running this store! Before she leaves for the day she locks the room that has certain items the cashiers need to access for the customers when they run out or run low. For example I have gone in many times to purchase cigarettes and they always say they don't have any behind the counter and that they're locked in the back room. When I have asked if they have a key they tell me no and that their manager locks the door when she leaves. 711 is suppose to be a convenience store but I find nothing convenient about it if you can't buy what you go there to buy simply because it's locked away in a room. This is the closest store to where I live in walking distance so it's not easy for me to just drive around. DO BETTER! I've never had this issue with any other location except this one.
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December 2022 by Mike Arnold
The lady at the register was professional and nice definitely knew her store and the products available.
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September 2022 by Ladie D
Extremely disappointed in how the manager is running this store! Before she leaves for the day she locks the room that has certain items the cashiers need to access for the customers when they run out or run low. For example I have gone in many times to purchase cigarettes and they always say they don't have any behind the counter and that they're locked in the back room. When I have asked if they have a key they tell me no and that their manager locks the door when she leaves. 711 is suppose to be a convenience store but I find nothing convenient about it if you can't buy what you go there to buy simply because it's locked away in a room. This is the closest store to where I live in walking distance so it's not easy for me to just drive around. DO BETTER! I've never had this issue with any other location except this one.
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September 2022 by Rybeth Haines
Apple Pay since they replaced machine I noticed Apple Pay won’t work with any my cards so I asked my bank what was up turns out machine was trying to charge multiple charges instead of just one and declined purchase so u put ur card in and it keeps charging 3-4 times so buyer beware if Apple Pay declines pay cash don’t use ur card at all it’s a scam with the new machines
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September 2022 by arialiadri
I love this 7 11 so much it’s right next to my house and that’s where I get all my snacks from ?
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September 2022 by William Cadwell
I was literally told “**** you bye” when trying to get my door dash order corrected.
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June 2022 by Tina Martin
Ever since the store was taken over by the new owner the quality of food has went downhill. Half the time the pizza isn't fresh and now they are putting the slices out in boxes & pizza is dried out. Most times they don't have regular hot dogs and the rolls are usually hard/stale. The last few times I've gotten fountain soda, it tastes flat. I'm not sure what's going on but this used to be the best 7-11 in the area. The store has taken a turn for the worst under new ownership.
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May 2022 by Jonathan Wilson
There's one lady in the morning who is really nice and outgoing so props to her, otherwise, this location is poor.There is an older lady with grey hair who probably should not be working with customers anywhere whatsoever. She yells, acts erratic and can be rude. They also have issues keeping simple things in stock at this location like the sleeves you put over your coffee cup to stop it from burning your hands.
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May 2022 by Darren Davis
Always fantastic service and options available at this location!
