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April 2023 by Casey PEgram
I was really stressed about having to move out of my apartment before my new one was ready...the manager Brittany was so helpful and patient with me...she really made my day. The storage unit was so clean and surprisingly smelled really clean too. I'd never used a storage unit before and got a little confused but there was an employee there I believe his name was Brandon he was so nice and explained everything to me and walked me through it...who knew such great customer service could exist in Forestville. The team at the Forestville self storage is amazing and I will always come here for my storage needs. Thank you!
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January 2023 by Doctor pamela tom Cruise
They were helpful I rented a spot there an things went well if it was problems they notified me, communication was respectful an business ready with good understanding of the rules
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October 2022 by Homegrown
You have to go to 4599 Allentown rd. to do business with this location. Signs are posted on the door and exterior walls. It is .5 miles away & customer service at the allentown rd location is Always awesome. Moved into a unit online. Easy as pie.
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October 2022 by Bri S
Awesome service. The staff are located less than a mile away at 4599 Allentown rd. But we moved in online and it was super easy. There is an intercom by the door that calls the store at Allentown 7am-7pm. We have stored our stuff at other locations nearby, but this Uhaul has the nicest staff and lowest rate increases. I got burned by a $60 increase at my last storage up the street and could never find someone working there, felt like they held my stuff hostage. Staff at this Uhaul promised it would only be about a $10 increase once a year.
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May 2022 by Melissa F.
Absolutely not. 1. I reserved everything online. It took about two hours of waiting for them to assign me the unit and do the paperwork in the office. They are very short-staffed. It then took another hour for them to come to unit to unlock it, followed by another half hour or so for them to get me the right code for the gate. 2. While the unit looked clean inside and out on first inspection, two weeks later there was bird p*** all around the upper corner of the garage door. When I opened the door, a bunch of leaf and pine needle debris came out -- enough to fill a medium-sized moving box. It's clear birds were nesting there. 3. When I reported it, they said they'd seal off the top. Why isn't the top already sealed off? Why do you have openings for birds to enter in the first place or why aren't there regular preventative measures? 4. When I came back to check in another two weeks, nothing was sealed and there was more fresh p*** and still more debris. 5. It's been less than 2 months and i moved out of the storage unit. More debris, more p**** a super foul smell inside from all of this, and...*drumroll* there were cockroaches crawling all over the back and side of the unit. Basically nobody really cares about anything here. A few of the employees are really nice but they can't be expected to extend themselves if management is blasé or if they are under compensated or overworked.
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March 2022 by Robin McKelvey (Sir Suavey)
It's a safe and secure place to store your belongings. The indoor storage room, halls and outside areas are very clean, rodent and bug free. The reason for 4 star rating: The on premises office was not open. I had to drive down to the U-Haul on Allentown Rd, near the entrance to highway 95, to pay and sign documents for the storage room. The staff is really excellent and they were really patient with me. I highly recommend this storage location.. Be mindful: on any State to State move, the first month of storage at U-Haul is free. Ask about it if they don't mention it!
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March 2022 by joser ramirez
I met a very friendly petite woman that was helpful and pleasant. I am happy with this location. Thank you!
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August 2021 by Mrs. LJ
Nice Staffers. The Manager and her staffer helped my family enjoy our move in experience.
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March 2021 by LJ Copeland
Nice Staffers. The Manager and her staffer helped my family enjoy our move in experience.
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March 2021 by TAKE ME OUT TO THE GOGO.
Cool. Had yo wait for a few mins, service is average
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March 2021 by William Miller
If you need these move get a U haul
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December 2020 by Kinea McCray
Octavious is very knowledgeable and helpful.
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December 2020 by KellCon Consulting Services LLC
Needed a U-Haul for a move. Reserved one online for pickup at 6AM. The app allowed me to book and pay for a 6AM pickup. However, upon arriving at this pickup location the system would not let me scan my ID nor verify my photo until 7AM, which was an hour later then my ALREADY PAID FOR RESERVATION. App should not allow customers to book reservations for pick-up during times where pick-ups are restricted ??♂️.
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October 2020 by Lalika L
Rented a small moving truck. It was quick, easy.
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September 2020 by Samuel Quarm
The best part of this Uhaul location is their self-service and 24/7 truck rental services
