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March 2024 by Liseli Mubiana
Great customer service! Very personable staff
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March 2024 by LeJuan Dean
The staff, Alfredo and Tonya at the Whitney Place, District Heights location were phenomenal and very personable. I couldn't have asked for or expected a better service. Thank you to those team members!
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March 2024 by Dorothea Myers
Great customer service from Montee and Darrell from greeting, showing me the storage unit right up to the very end. Thank for all your great services.
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January 2024 by Leon Smith
Management on site by far best that we have worked with. Very knowledgeable and friendly to me and my guys. Property always clean have not had any issues in the past three years we have been renting
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January 2024 by Harriett Lee
The time spent with housing my items with Extra Storage was good. I would recommend them to anyone.
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December 2023 by Natalie Vasquez
If I could give them 00 stars I would this place is the worst my bill can be due on the 7 I can pay my bill on the 9th and they'll call me two days later and tell me the bill due again as if I didn't just pay them .. on top of that, they put a lock ? on it 3-5 days later how and when I pay the bill which I always do u have to run them down to take the lock off it's crazy cause they have mice and I believe rats I can't with them anymore this isn't the location you want to deal with seriously
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December 2023 by devin medley
Darryl is awesome! Great service and very responsive for any issues if any. Thank you!
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November 2023 by Rita Boykin
The storage unit has no light & as a person on disability there is only 1 dolly to move anything in the unit. I have to wait just for a dolly for a unit of this size. You don't mind collecting money but not providing approiate service to help people like me on disability. So no I'm not please. I'm dissappointed in this unit.
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October 2023 by Dorrie Hopkins
I reserved my unit online and decided to go in to look at. Darrell greeted me with a smile and looked up my reservation. Well I had reserved a unit that wouldn’t fit my needs. Darrell helped me get the correct unit. Darrell is so patient and professional (which is hard to find these days). I truly appreciate the outstanding customer service and I’m glad I chose this place for my storage needs.
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August 2023 by Joyce PeoplesSmith
To who it May concern to the corporate company Mr Darrell has been an excellent manager very considerate very patient and works diligently with the seniors especially but with everyone else that I've seen I think that he's a good access to your team
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August 2023 by SHEILA JOHNSON FAUCETTE
Mr. Darryl Elder was very nice and professional. He didn't waste anytime completing our paperwork. Thank you Darryl! Rickey and Sheila Faucette.
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August 2023 by Larry Ramsey
Felicia and Darryl were very professional and helpful in my time of need. I highly recommend this location for your storage needs.
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August 2023 by Denise Jackson
I was seen promptly and received really great customer service from Darryl.
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June 2023 by Christopher1775
Utilizing the storage space at Extra Space Storage has been nothing short of outstanding. The facilities are clean, climate controlled, spacious and reasonably priced. With particular regards to the staff of 2700 Whitney Place, District Heights Md, the management staff as well as the service staff are unequivocally and consistently among the most pleasant and friendly while remaining professionally committed to serving the storage needs of those that elect to entrust their belongings to their care. I have no regrets or complaints regarding my experience of four years with Extra Space Storage. Much more could be said gladly about Extra Space but check them out for yourself and see...???????
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May 2023 by Trisha A. Bell
Mr. Elder was most professional, pleasant, courteous! Love ❤️ working with him!
