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10:30AM - 7PM
13615 Connecticut Ave Ste 23a, Aspen Hill
Mobile Phones
“Damian was very friendly, knowledgeable and professional. Damian was very prompt with the service because of his experience and ability in customer service. I will recommend at&t services to all of my friends and family. ?%”
“Ms. Khan, had a smile on her face and addressed all my concerns. She was extremely good with her hands and got the protector, case and camera cover done in 2 minutes. I highly recommend Zagg at Downtown Crown!! Dr. Sreeni”
“Amazing help from the lady at the place, she helped me find alternative options when i was in a pinch. Could not have not asked for a better experience. Thank you!”
“Great Staff!!! with prompt and knowledgeable in all aspects of AT&T products and services Mr. Noe and Mr. Anthony are an asset to the company...Keep up the Good Service!!!!”
10AM - 7PM
3229 Spartan Rd, Olney
Mobile Phones
“Mirza is AMAZING! Helped me recover data off my iPhone after the screen went out and transfer to new iPhone successfully-phew. Very patient, kind, customer service oriented, and skilled problem solver! I’ll definitely be back! Thank you Mirza -kudos”
“Very friendly and professional. Had miserable experience at AT&T at shady grove office, found this location on google maps by its rating - have to say the crew is the best - quick, friendly, professional!”
“Loved my repair experience here. They did a great job and had my phone good as new same day. Easy to set up an appointment, super friendly service. Had me laughing and at ease. Definitely recommend.”
“I have found A T&T difficult to deal with on a corporate level, especially in getting my bill straight and sent to me and not to someone else. BUT I have to say that Edwin and Carlos two employees at the Olney Maryland Store were exceptionally helpful and took the time to guide me through the questions that I had and do what they could to straighten out my bill. I visited at different times and days and one both occasions that I had these two employees, I found them to be cheerful, informed, friendly, cooperative and understanding. I want to express my gratitude to them and AT&T for having such men working for you in dealing with your customers. I am 77 years old and not very tech savey and so I am most grateful for their assistance. Michael Wilson”
“Came in for a phone upgrade. The rep helped me get the phone i wanted and they had it in stock. He also walked me through setting it up and transferring my data. All while balancing other customers and the phone. 5/5 customer service. Both the store reps were great.”
11AM - 7PM
2102 Veirs Mill Rd, Rockville
Mobile Phones
“We visited it for the first time a couple of days ago, I wish we had done it before walking from store to store all those years ago.
We are delighted with the customer service offered by Wilber in every way, not to mention his kindness.
There is no doubt that it will become our favorite Cricket venue.
We recommend!!!”
“Good attention and service, today I bought a Celeron 5G phone and Jesus helped me configure it while maintaining the same information from my previous phone.
Thank you so much.”
“Maria was so helpful in helping me pick out a phone and helping me set up the phone she was really patient with me with putting all my information in the the new phone really great customer service.”
“I came in with a problem, I needed to download my ESIM, but it didn’t work, so I had to come all the way into the store. However, it was a nice store, and they helped me out here! No problems very nice, professional, and quick! I loved it. Thank you! Reina, and Sayda for all your help! Especially Reina, for all her hard, work and patience! She helped me to get signed up for auto pay, as well!”
“Ammar was amazing to help me get my new iPhone 14. I.Broke my flip phone and Ammar helped get everything done because I didn’t know how to do most things. Thank you, again Ammar . Carol P.”
“Steve was wonderful. After being on the phone last night and spending two hours, my phone was not working.
After 1/2 hour with Steve I am good to go. Thank you so much!!!”
10AM - 8PM
20 Maryland Ave, Rockville
Mobile Phones
“Salmon (and Mike) at this particular Verizon were very informative and patient with my disabled sister. They resolved a problem that other Verizon stores were not able to resolve.
Will definitely use them again. Superb customer service!”
8:30AM - 9PM
8035 Snouffer School Rd Ste B, Gaithersburg
Mobile Phones
“I came to get my phone back because I lost it and I didn't think I would get my contacts back, much less my email and so on. I was very happy with Edwin's attention. I am very grateful.”
“Josiah is exceptional! He spent a lot of time with my husband and me. We upgraded my husband’s phone, and Josiah took a lot of time explaining everything to us! He is extremely knowledgeable about all issues and extremely patient. He is a true asset to your company.
Thank you,
Garry and Allie Ground”
10:30AM - 7:30PM
Stoneymill Square, 12211 Veirs Mill Rd, Silver Spring
Mobile Phones
“I’d like to express my great gratitude to Fredy, the AT&T store representative. He has great customer service skills and high level of professionalism. I wish all service representatives were like Fredy! Thank you very much, Fredy!”
10AM - 8PM
12206 Veirs Mill Rd, Silver Spring
Mobile Phones
“Came in before they closed because me and wife needed to fix a problem with a phone, Carlos and the lady in the store with him were very helpful and helped make our situation so much better!! They had such great customer service!”
“Ask for Dayanna!! She’s very pretty, nice & helpful.. great customer service all around, I came in to pay my bill & ended up leaving with a galaxy tablet!”
10AM - 7PM
4957 Elm St, Bethesda
Mobile Phones
“i was very satisfied with Sarhada's assist. Her kind support was truly appreciated. I have mistakenly press on no. 1 on the satisfaction survey. My apologies for tbe inconvenience and am really thankful for her kind support!”
“My calling wasn’t working. Jocelyn asked to see my phone touched some button on her computer touched some buttons on my phone and then my calling started working; I said “how’d you do that” she said “you know ?” idk what she did but she’s got the magic touch! Absolutely thrilled thanks again!”
“Jessica, the manager, provided exceptional help when I was in a truly desperate situation. Even though the store was already closed and I had arrived late, she kindly reopened it just to assist me. I’m incredibly grateful for her support and impressed by the outstanding customer service she demonstrated.
Thank you Jessica! I personally appreciate you ?”
“After purchasing 2 phones in this store, they treated me very well. I recommend making your purchases here, ask for Miss Sulma, she was very kind. And excellent customer service”
“Ronnie is great at his job.
I’ve been to the store twice in the past 3 months with a cracked phone (kids).
Ronnie has helped me both times. He was great at figuring out the best solution and felt like he was helping ME, not just trying to sell me a product.
Can’t recommend him or the store enough!”
“I was very impressed by Michele, I went in ready to smash my phone into a wall. I have had horrible service and constant problems with metro pcs. Finally I found a good tech with some talent I have a great new place with one person that knows what she is doing.”
“Wow! Great customer service. I went to the store to get help migrating to a new phone. The young man who helped me, Josh, was was knowledgeable, patient, polite etc. His explanations were clear. He was alone in the store so was helping several people at once all with the same calm, friendly attitude. Thank you Josh.”
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“My experience at the verizon store in Derwood was great. He was very professional, friendly and knowledgeable about my problem. Thanks to him, I'm able to charge my phone again.”