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“I visited this UPS location to notarize a document, and the experience was fantastic. The staff was super friendly and incredibly helpful, making the process quick and easy. Highly recommend their services!”
“Great customer service and fast shipping at this UPS Store-Silver Spring on Colesville Rd. I've been a customer here for over 5 years. Paul is the best! He has helped me with selecting the right shipping choices. Stop by and ask for him.”
“Love this place it’s conveniently close and people are so welcoming. I go there to return my online purchases (very often) no need to pack the items they’ll do it for you, Junior is so kind he is always there to help!”
8:30AM - 7:30PM
509 Quince Orchard Rd, Gaithersburg
Mailbox Centers
“Friends, this UPS store is one in a million. Lina and Renata are knowledgeable, patient, kind and efficient. I was cleaning out my parents' home and had gobs of items to ship out of state. Lina was professional and diplomatic even though I was leaving her with tons of items to pack and ship. Renata is her supervisor and I can tell you firsthand that UPS is lucky to have them on their team. Each is a reliable and trusted brand ambassador. I highly recommend you use their services -”
“A shout-out to manager Marlon, a hands-on leader whose proactive approach is commendable.
He's not just a manager but a part of the crew, eagerly jumping in to handle boxes and readily engaging with customers and staff.
Marlon's love for his job shines through his constant smile and the energy he brings, making the store feel like his playground.
Whether he’s packing boxes, chatting with customers, or enjoying the workday hustle, his passion is palpable.
I frequent this UPS store for Amazon returns and shipping our own packages, and it’s always a delight to interact with the team.
Alex deserves a special mention for impeccably directing the flow of operations, ensuring seamless coordination between customers and UPS drivers.
During COVID-19, as online shopping became our norm, this UPS store has been the backbone of Great Falls. Their diligent work, often under the pressure of processing multiple returns and coordinating with heavy UPS trucks, has not gone unnoticed.
We, as a community, owe them our support for their tireless efforts.
Every team member, from Evy, the young lady with the striking purple hair highlight to the young assistant Jaalen, with his always smiling face, provides exemplary service. I can’t tell you how many times I have forgotten box and they have provided assistance or printing labels directly to their printer with speed and efficiency all that requires effort, knowledge and ability to do a great work and all of them provided that and more.
They offer a range of supplies, like tape at reasonable prices, and boxes for those last-minute Amazon drop-offs.
This team's diversity in personalities and strengths creates a perfect blend, making this UPS store the go-to for all our mailing needs. I wouldn't dream of going elsewhere and I extend my heartfelt thanks to Marlon for his exceptional leadership.
His skill in managing both his staff and customers ensures the store meets our neighborhood’s high standards.
A gentle reminder to the community: although the team is accommodating, we should respect their closing hours. Let’s not make last-minute visits - they deserve to join their families on time.
Thank you, UPS Store team, for your remarkable service. We cherish Marlon, Alex, Evy, Jaalen and the entire UPS drivers team.
Looking forward to many more years with you as part of our Great Falls Village family.
I recently distributed chocolates as a token of appreciation, and I encourage all Great Falls residents to consider dropping off a thank you gift for this amazing team. They go above and beyond, often working after hours to process our items, ensuring we receive our refund statuses promptly. So, if you have sweets or any kind of treat to share, please do. They are a treasure to our community, deserving of our utmost respect and recognition for their hard work.”
“Super friendly, lines always move fast, excellent service. And, they loaned me an extra box today when my return needed it and I made a mistake. Excellent service!! Thank you??”
8:30AM - 5:30PM
1 Research Ct #450, Rockville
Mailbox Centers
“Amazing, clean, & professional facility! The staff was so friendly and checked in on us throughout our day-long meeting. We LOVED the wall that was an entire whiteboard in our meeting space.”
“My wife and I have had to use the notary services of UPS in Olney. Both times, once with Spencer and once with Justin, we received exceptional service. Quick, efficient, helpful. Highly recommend them.”
“the UPS location in Bethesda Maryland on Westlake drive is a great place to print documents and send out items , the staff are very helpful and they were patient and they helped me with everything when I made my visits to print the items I needed.”
“I've been here a few times now and the owner is such a friendly and helpful person. I had some packages to send off and I couldn't find a box for one of them. He was kind in offering to leave the box with him and he would take care of it for me. I even got a shipping notification later that evening. The "more" part of the store is accurate as aside from mailboxes and shipping items, you can play the lottery, use the computer, purchase snacks, greeting cards, and other random retail items.”
“The UPS store employees were so helpful! Cindy was amazing! She went the extra mile to help us with a difficult situation. We are so grateful for her attention to detail and figuring out the best way to send our package with important documents internationally. Thank you Cindy!”
“Hands down best post office I’ve been to. The staff are extremely friendly and knowledgeable, they definitely make you feel welcome & they make sure you don’t spend too much time in line as they get to everyone as quickly as possible. There are other post offices that are closer to me however, I prefer to drive drive an additional 15 minutes because you just don’t get the type of quality service elsewhere. Hats off to the the staff here.”
“I misread their closing time, and when I went, Matt and Freddie were so kind to stay open for me! They are not only kind, they are reliable too! Thank you Matt and Freddie!”
“Great experience. The store was clean and not busy. I had my hands full with Amazon returns and a baby. One of the employees was nice enough to open the door for me which honestly made my day.”
“I liiiiiike coffee . I heard about new coffee shop open silver spring . That was Adulis coffee roaster . I was stop by recently and I order my favorite latte with extra shot and toasted bagel with regular cream . Overall Everything was perfect . I will come back again”
“Without hesitation I give this UPs store 5stars! The guys in this location are amazing. They are extremely professional, very helpful and they always have a cheerful pleasant demeanor. By far the best UPS store I have visited!”
“The service was very friendly and helpful! Thank you! I managed to pack my clubs and safely transport them back to Australia for a fraction of the cost of shipping them.”
“I’ve been going here for 3 years returning Amazon packages that I have repackaged in original packing, new packaging, or that only require the scan of a QR code (no box). At times these have been very frequent returns.
Early on, when I brought a box in that wasn’t fully packaged, the woman at the store told me that next time they’d have to reject it or charge for packaging in-store. She wasn’t rude and it’s certainly reasonable that she, as a business owner, doesn’t need to consistently defray my costs.
I happily use this UPS regularly.”
8:30AM - 6:30PM
4938 Hampden Ln, Bethesda
Mailbox Centers
“If you have read some of the reviews most of them have to do with needing to pay for tape to seal up a box. People - YOU HAVE TO FULLY SEAL YOUR BOX OR BE PREPARED TO PAY FOR TAPE. If you want free tape, go to the USPS. This is not bad service - it’s a policy. Save us all some time, buy some tape, and come prepared.”
“I've had the pleasure of interacting with Talha at my local UPS, and I must say, he's a breath of fresh air! In an environment where some of the employees at this location can be less than welcoming, Talha consistently shines with his exceptional customer service skills.
He's always courteous, eager to help, and goes above and beyond to ensure a positive experience. His friendly demeanor and willingness to assist make him a standout employee and a valuable asset to the UPS team.
Keep up the fantastic work, Talha!”
“Great UPS Store location. Busy after 5pm which is the definition of common sense. Andy and staff are very polite, always helpful and kind. If you have a meltdown being rude to UPS employees, you should seek professional therapy”
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“Went to get a shipping label printed and had the best experience at an UPS store. I don’t own a printer anymore and have used multiple print stores to get things printed. The folks working here were super kind and helpful. Wish more places had people that communicated well and were as helpful as people here. Highly recommend using this store.”