December 2021 by Patrick Wu
Poorly managed, understaffed, and under stocked. I wasted an hour waiting for a “scheduled” booster shot. The single employee was extremely slow and inefficient; I watched him sift through stacks of paper half the time I was waiting. It’s 2021, literally every process can be expedited by going electronic.Dont waste your time here.
October 2021 by C A
Go to the Walgreens on the Pike for pharmacy instead, a little harder to get to but worth it for customer service and employees that at least try to hide the fact that they don't want to work there. Go to the Giant on the Pike instead for your grocery needs, better customer services as well as aisles with items actually on the shelves and not stacked in the middle of the aisles and in walkways. I understand restocking and renovations take time but it's been more than a year and the store always looks like it just got hit by a bunch of doomsday preppers; if restocking is that hard/ time consuming maybe train the employees that are always standing around and chatting with each other how to ensure labels are facing out. ??♀️
October 2021 by AnneMarie Roberts
Use another pharmacy. I was short pills coming home from a c section when I called they acted like they couldn’t be bothered with me offered no help at all.
June 2020 by Mike S.
I go there all the time and no issues and convenient and close .The other day I had Bad experience and which was a shocker to me , staff are friendly. It was raining and I had brought with me a cart from the parking lot and came in saw that there was no spray or paper towels to wipe the cart down with . I i asked the staff which she was sitting or resting N1 of the electronic's chairs for handicap (short with glass Caucasian )and asked if she had spray or paper towels to wipe the cart down and she said i don't need spray or towels because all carts are clean and i said i pulled the cart from the parking lot , so its not cleaned and rolled here eyes at me left that day . Not only because of the covert 19 but it was raining pretty hard and I think if should have been available
May 2020 by Benjamin S.
I've been here to this supermarket and thought it was acceptable in the past, though I was never impressed with selection. However, today I saw three staff members wearing masks low over their mouths, not covering their noses, two of which were handling food. One of the three was handling raw vegetables and was wearing disposable gloves and stopped to sweep the floor with broom and dustpan and then resumed handling raw uncovered vegetables without changing gloves. I would think during the COVID 19 situation handling food safely would be a priority.
March 2020 by Gail R.
I only came here to pick up a few items - fruits, veggies and milk. I was able to find what I needed - got some grapes (trying the cotton candy ones again - in the plastic case), baby carrots (wished they were a little bit smaller in size) and milk (they didn't have much selections to choose from). I didn't interact with any employees (the ones I saw were more near the check-out areas - didn't see any walking about the store). I checked out my items using one of their self- check-out lanes, so it was quick. I don't usually come here to do my main grocery shopping - only visit to pick up a few items if I am near the area.
February 2020 by Rebecca Lee
Staff Pharmacist Francois Nyandjo is very nice man, I would give him 5 star for his service.
October 2019 by Steve Ellwood
They deserve a 0.1 for current service. Things were better 1 year ago. Now I call mulitple times with simple questions. They send my call to other departments rather than answering my question. Think going in will resolve issues? Their techs and pharmacists will lie to you about times and availability unless you come in in the morning. Go in the morning and they will fill the item in 30 minutes whereas the evening crew tells you they can't find your rx or the rx is unavailble to order. I get the sense they have employees that don't want to help anyone, just start at their phones.
October 2019 by Reen K.
Really clean grocery store. This reminds me of Winn Dixie in Miami, Florida. There have many discounts and sales on selected food and items. My Mom came to pick up several items for her house to cook and I tagged along. I really love their green seedless grapes which I picked up a pack. Giants also has a rewards and savings card for groceries and gas for your car. They have the bakery where you order cakes and etc., deli where you can purchase sliced sandwich meats and etc. They also have customer service where you can take care of other businesses for your needs. I will visit again soon.
August 2019 by Tiffany C.
New to the area and this Giant is the closest grocery store. On my first trip, I purchased items only to find them moldy several days later. Okay, my fault for not checking the expiration date. On my second trip, I checked for expiration dates. Very few items had dates on them and the ones that did were to be sold by that day or the next. My third trip will be my last trip. Items purchased on Thursday are now moldy or rotting. Staff is not friendly and there are no self check out lanes. The entire store needs to be updated.
June 2019 by Sean H.
This is another branch of stores I Like . This is Giant Food In Derwood ,MD . This is a place that you can get a lot of good things at . Stationary, food and frozen , and dairy , produce , and bakery , and deli supplies of all kinds , including kids stuff . Plus the specials department isles to pick up holiday needs stuff and more . They have even organics and more . Plus they have a free basket of fruit for kids at the doors . It has a huge parking area outside . Plus good front window displays . Good cashier teams and all . But when it comes to Management teams , I can't say much for them nor speak for them . But to me they are average . They should be judged how they handle people and employees by actions & Deeds Not By Their Politics . They have self scan lines and pharmacy and more . But most of all get to know the customers Like a natural born explorer does ;learn all you can , culture language and more . Be a part of something much bigger than yourself more than you ever thought possible . That should be the main mission in Giant Food Stores . Happy Shopping Everyone ! Good Hunting!
April 2019 by Raquel S.
If I can give a O review, I'll do it. Very aggressive and rude staff at the deli section. I have a very weird experience. Stay away!
April 2019 by Karen Klauber
Prompt and attentive staff.
October 2018 by Karen B.
I had posted a review previously and although much of the shopping experience there REMAINS a disappointment, the Pharmacy was a saving grace. SCRATCH THAT! Twice my Rx was misplaced and rather than simply apologize for the oversight, they blamed my Doctor's office. By the time it was all straightened out, those who were working were rude and UN-apologetic - including the Pharmacist himself. The singular reason I will occasionally stop/shop at this store is due to fact that it's literally across the street from my home. PERIOD.
July 2018 by kbergholcs .
Best Giant ever!