Gateway Subaru provides an exceptional car-buying and service experience for its customers. The dealership is known for its straightforward and efficient sales process, ensuring that clients find the vehicle that best suits their needs, desires, and budget. The Gateway team is praised for their excellent attention to detail, follow-up, and exceptional service, both during the sales process and after the purchase. Customers have highlighted the professionalism and expertise of the sales staff, with specific praise for Nanci Townsend and her partnership with Don Scullen on the management side. The service department is also highly regarded, with customers reporting prompt, hassle-free, and cost-effective repairs, even for customers visiting from out of state. Overall, Gateway Subaru is described as a five-star experience, offering exceptional service, brand knowledge, and a seamless buying and ownership experience for both new and pre-owned vehicles. Customers consistently recommend the dealership for its friendly staff, free amenities, and commitment to ensuring customer satisfaction.
I asked for speedy service to purchase a vehicle. We finished in 20 minutes !!! I highly recommend this dealership. No pressure sales. Thanks to Nanci and Jenn for a great experience. We love the new car.
October 2025
My Salesperson Nanci Townsend was excellent! Attention to detail and follow up was above and beyond the average Salesperson. I will definitely look for Nanci for my next Subaru.
October 2025
My husband bought a 2025 car for his son at this place. He said the people were very friendly. He said there was a lot of free snacks and drinks too. Our son wishes he was there for that part. Lol.
