Home Decor near Dayton, MD

“Make a small adventure to visit this warm bit of paradise to shop for pottery that you will want to hold, and keep as a tribute to good quality in life. Greenbridge continues to offer a chance to relax in the barn while you browse to pick out special gifts, or personal momentous. Sign up to hear about upcoming special events to pet the goats, walk the garden
labyrinth, or hear live music while you pick out your favorite mug or signing bowl. A hidden treasure of Howard County. Shhh. tell your favorite people. ;)”

“Window Van Go in Marriottsville, Maryland is a truly fine organization. Everytime we interact with them they are professional, interested, kind and solution oriented. I make special mention of Nick who has gone considerably out of his way to be helpful to addressing our requests. Anyone can call on this group with confidence that they will helpful whether it is before a sale is made and well after a sale is made.”

“I love this store. I get great customer service. I love my Joy Susan purses. And the candles smell sooooooo good. The loofahs are awesome and their signs and pillows are great quality. I could go on and on ❤️”

“I have used McLean and Tircuit for multiple homes and projects. From window treatments, to furnishings, residential structure they have done it all for us. The owner, Sheryl, is phenomenal and the team is great too! I would use M&T for any design project.”

“As a father of 4 girls, I find that this is the perfect store for holiday and birthday gifts. They have so many unique products, many of which are designed for Maryland. The owners are so nice and helpful. When ever I am lost for ideas for a gift, they always have the perfect idea.”

“Great option when you want to run in and run out. If you need assistance, it sometimes can be hard to find an employee. The screen repair service is fantastic; reasonably priced and fast turnaround time.”

“We’ve been looking to outfit our living room with rugs and pillows and accessories. We have not been successful until we arrived at the Olney, MD HomeGoods.Not only did we get pillows and a rug, but a nice glider - swivel chair.More importantly, we want to complement Juan! who was the coordinator who put the rug in our car and then again put the chair in when we returned later in the same day.He is very efficient and careful and I think he deserves our praise and HomeGood’s praise!”

“My husband and I are very excited about our Sleep Number bed and can’t wait to have it delivered. Tamara Garcia and her team at the Columbia Mall in Maryland are all outstanding representatives of the brand. They were patient and provided very useful information and top notch expertise about the bed and bedding.”

“I am posting this review because I received extraordinary service from employees of this particular store (store # 498), Laurel, Maryland.Ms. Alex Scott went out of her way to help me. She even picked up a heavy rug from my car. She was helpful and pleasant. It left a very good impression of this store on me.I was also helped by two other employees. Unfortunately, I did not ask their names. However, I remember their smile.I saw bad reviews overall for this company. But this particular store has very good reviews. I have first hand experience of it.It is the culture of friendliness and helpfulness that makes this store unique. HomeGoods should learn from this store and make it better nationwide.”

“such a cool place!! i spent almost 2 hours browsing every nook that was filled to the brim with the most amazing finds. very welcoming and staff were very nice and helpful, will definitely visit again :)”

“Gina at the Columbia Mall in Maryland, went over and beyond Customer Service!I was looking for something in particular for my granddaughter for Christmas.She looked through the store, plus the storage area then called two places to finally find someone who did have the item. She waited plus helped the other colleague from another location to make the sale plus deliver to my address. God Bless Gina for being such an Angel and showed her true spiritual meaning of kindness during a busy time. Thank you Gina words cannot express how grateful I am. Merry Christmas ??❣️”

“Update July ‘24. I had posted a two star review for the reasons below. After posting, someone from the social media response team replied and offered to send me completely new chairs, skipping the repair process altogether. The first delivery yielded one new chair in perfect condition and one that was worse than the chairs I already had. The second delivery brought me another perfect chair, so now I have two, which I really love. I appreciate that Arhaus replaced the chairs, but I waited through several lengthy delivery windows each time, missing work to do so. No discount or anything else was offered during the 5 months and 4 delivery appointments I waited through, but I am glad to have the chairs, so I’m changing my rating to a 4 for the merchandise and the fact that ultimately, the company stood behind it’s product.

Original post:
We purchased 2 Harvey swivel gliders and 4 swivel counter stools 1.5 years ago. We had a few bumps with delivery, and waited through several delivery windows to get things right. Once we did, we were very happy with our chairs.
A year or so in, though, the swivel glider mechanisms started to become loud and creaky. I contacted Customer Service (CS) in February 2024, and it took a month, but Arhaus sent a tech out to look at them and he said they were faulty. From there, a long, drawn out headache has commenced. I’ve invested a lot of time contacting CS when there hasn’t been timely (or any) follow up from Arhaus for the next step in the repair process, including this past Monday morning going over everything again at length with the agent, who assured me I’d be hearing shortly from the delivery company and also a customer service supervisor, Helena, within the hour. It’s now Friday morning and despite a follow up email I sent on Wednesday, I’ve not been contacted by anyone.
We’ve made purchases in the past few years from several other companies such as Saatva, Pottery Barn and Crate and Barrel, and when we’ve had any issues, all three of these companies have worked very hard to make things right and the process easy. I’m sorry to say that in the 3+ months that I’ve been trying to see if my Arhaus chairs can even be fixed, no one has even apologized for the inconvenience we are experiencing and they no longer seem to be following up at all.”