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April 2024 by Bob Magnussen
Look no further. Rob came over to check on my septic after a minor problem came up on a Home Inspection. I had already received an estimate from another Company. That Company told me that the entire system needed to be replaced. They never came to the house. There decision was made by viewing a video. Rob came over. Dug up the area and found the problem immediately. A $2k repair instead of a $20-40K replacement that was totally unnecessary. Talk about being an honest business man. I strongly suggest you use Freestate for any anything associated with your Septic. Thank you Carly & Rob for the service you provide!
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February 2024 by Z
Great service, prompt and polite. Returned my call very quickly. Definitely will use them again.
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November 2023 by Kristin DeMar
Big shout out for amazing customer service, Carly was so knowledgeable about our account and property and was able to advise on our system. Thank you Free State!
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September 2023 by Christine Reighard
Always professional and knowledgeable. Recommend highly for any sewer issue and regular cleaning. We have used this family owned company for 40 years.
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August 2023 by Jeanine Werner
This is a great company. They have pumped our septic for years and are prompt and do not leave a mess. We recently needed a baffle replaced quickly to help with the sale of our home. Once again, prompt, polite and effective. Thanks!
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April 2023 by John Hinch
Always a professional experience, for 30 years now.
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March 2022 by Timothy Leonardi
Superb service from a local company who really knows the area and the business!!The entire Freestate team is a family, literally - so you can be sure that they are a tight organization that will understand what you are after! I called them about a year ago trying to schedule my first septic service for my new construction home and they actually told me to wait and it was too soon... I was floored that a company would turn away business on a potential new customer who just didn't know any better. A year later, Bobby came out and did an incredible job - not just with the service itself but taking the time to explain how to ensure my system stays at optimum performance for years to come!!
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March 2022 by Kyle Sweetser
Professional and prompt. They where able to explain to me steps to better take care of my septic system and at no point tried to upsale me on service or recommend things that where un need.
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March 2022 by m blue
Freestate came out to pump septic. Owner helped me dig out the access manholes and was friendly and helpful in explaining what he was doing and about the system since we didn't know anything about it. He was able to make a quick repair and ensure system is working properly. I would absolutely use this family-run business again.
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March 2022 by arnie oliff
Worked with Robby on my septic tank backup. He was very knowledgeable and honest. I was very impressed with their work. They had me up in running after about 4 hours, replacing underground piping. They were fair priced and I will be using them again for any septic needs.Service: Outdoor plumbing system repair
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March 2021 by M Green
Never got to actually have any work done by company but the customer service was bad and whoever answers calls/emails and schedules the service (or not) should find another job. Bottom line we wasted time trying to hire this company to pump out our septic tank and inspect for suspected leaks...but maybe they saved us from poor work down the line?
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March 2021 by Martin McGehrin
Outstanding service for 20 plus years. Fair prices with expert recommendations.
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March 2020 by Ken Sweet
Bobby who is the owner is a honest and fair person. I had a issue one time and he came out and checked the septic and found no issue and did not charge me anything.His has pumped my tank a few times and checked my system, Talking with him, his family has been in Davidsonville since the founding of America.His decades of knowledge about the soil and water tables and septic systems is invaluable. I had to have my tank checked for roots because of a inspection by a engineer when selling my house by the buyers inspector who claimed there was roots in the tank.I showed Bobby the pic and he said that is no root system, so he pumped the tank and there was no root system.As for the prior review claiming Freestate only pumped part of his tank I find that hard to believe. The triaxial pump truck can hold a few septic tanks and he and his family a just plain honest.
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March 2019 by E Dietrich
Paid for the “Large Tank” pump. Received less than 10% of the tank actually being pumped. Would not hire again.
