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January 2024 by All Hands Carpet Cleaning Annapolis
They provided excellent and trustworthy service. The entire team is knowledgeable, honest and helpful. They took the time to clearly explain any issues they found with my vehicle in easy to understand terms. Any repairs or maintenance were performed quickly and at a fair price. I never feel like I'm being taken advantage of or sold unnecessary work. My car always feels well cared for after a visit. I would highly recommend them] to anyone looking for a dependable mechanic they can rely on.
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January 2024 by Terrell
I was referred to this shop once I moved to the area. The shop is reliable, has reasonable pricing, gave me an honest assessment on my vehicle, and provided quality customer service during my visit. I recommend using their services, especially if you’re looking to get your car repaired and presented clear feedback when it comes to maintaining or repairing my vehicle. Thank you!
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January 2024 by Bryan Deehring
Local or traveling, call them. Customer service is all about mutual respect and helping you understand the needs or your vehicle. They educate and let you make the decisions. And I wouldn't go there if the value of the work being done wasn't better than the dealer. Give them a a try. This is not a paid review, just someone who has had plenty of bad experiences elsewhere!
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January 2024 by Becky Estep
My brother, sister, and I have been going to Choisser for many years. Frankly, they're the only automotive service company that I trust. That's saying a lot because I usually equate car repair shops with used car salesmen and politicians. Choisser is never going to tell me I need something fixed if it doesn't actually need fixing. They will inform you when an issue really needs to be addressed and will tell you if there's something they need to keep an eye on in the future. In other words, they're honest, and that's pretty rare in any business these days. Plus, the staff is always friendly, courteous, and respectful.
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January 2024 by mike king
I was concerned about my brakes while driving in the evening. Next morning I called asked if I could drop car off early afternoon and I didn’t care if they needed a couple of days, since I didn’t have an appointment. before the end of the day they called to let me know what was wrong and gave me an estimate I okayed the estimate they said they order the parts and take care of repairs when the parts came in. The next day I received a call late morning stating the work was completed, total cost same as estimate and I could pick up car at my convenience. I really appreciate the service at this shop.
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January 2024 by Zack W
Had a great experience thus far! Got a free second opinion on a oil leak.. another shop was quick to jump to a bigger issue, timing chain cover. Choisser repair diagnosed it correctly and saved me thousands. Standup, honest business. Found my new shop!
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January 2024 by tgdesrochers
Great service and friendly people. Everyone took the time to discuss the service and expectations. They have worked on both of my vehicles and my parents cars, would 100% recommend them for your go to garage
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January 2024 by kae newman
Very friendly and welcoming staff. Extremely organizedFast analysis and help in setting priorities. Cars back in no time and we were completely happy with the experience. Highly recommend and we will return.
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January 2024 by Mark DiNardo
Last minute request for 4 tire mount, balance & alignment. Choisser team fit me into schedule. You won’t find a business in the area with more skilled and customer focused staff.
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November 2023 by Ari S.
Absolutely trustworthy, excellent, reliable work. Clear explanations and guidance, they do not steer you into spending any unnecessary money and in fact have found ways to save me expenses on my last two visits. A+ outfit, switched from my dishonest dealer with the horrible manager (Antwerpen VW) and never looked back
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October 2023 by JP MORGANLLC
Very pleased with Choisser Automotive service! Professional, yet friendly employees. Will definitely refer family/friends! My wife, Michelle Willis is a Realtor with RE/MAX Professionals and will certainly do the same! Thanks again!!
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October 2023 by Barry Melton
I noticed a pronounced vibration issue on my daughter's car at highway speeds, but due to all of the recent recall issues, the nearest Kia dealerships were all booked up for months, even for a problem that felt like it needed addressing urgently.Calling around, I happened onto Choisser Automotive only because they had the earliest availability, which happened to be next-day, but I was surprised by the overall and complete competence at every level. On the phone, their customer service representatives were clear, kind, and efficient in their communications. Scheduling the appointment was trivial. The problem diagnosis was fast, my options were communicated to me plainly and pros and cons of different solutions were presented without trying to steer me into needlessly more expensive options. The service was fast (completed same-day) and my car was returned in perfect working order.When retrieving the car and making payment, I was again confronted with how professional their customer service was. In addition I noticed how clean the facilities were, and how organized their whole operation was. All of the vehicles in their care are managed on what appears to be customized Kanban board. As I made payment and was handed my keys, I watched as someone efficiently moved the card with my name and vehicle information from one column to another and it struck me that this organization is almost assuredly why they were the only one of approximately 20 mechanics I called that was able to get me into service without a prolonged wait. Finally, the service was cheap compared to other quotes I had received. I don't know how they managed this, but they did.It's rare that I write reviews, but it is also rare that I encounter an organization so thoroughly impressive as what I encountered at Choisser. They're so good that I am almost tempted to say nothing so as to prevent them getting too popular for me in the future.Sincerely, if you have a need for a mechanic and are tired of the runaround, I strongly recommend Choisser Automotive in Davidsonville. It's a bit more of a drive for me than I'd have liked initially, but it's the one I'll make every time in the future.Service: Tires
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October 2023 by Harold Newhart
For my convenience, I was able to drop off my car a day early. I TRUST YOU BUT no one explained how much a transmission flush would cost. No one explained how my gift card was applied, or should I have used a coupon. I trust you, I hope I got my best deal. I did not call back when I was home and discovered these issues.Service: Transmission
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October 2023 by Hazel Weathers
Outstanding service, reasonable rates, and high integrity. It’s really important for someone who doesn’t know much about cars to deal with a company that can be trusted to tell you the truth and offer fair pricing. I feel lucky to have found them.Services: Electrical repair
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September 2023 by Krios
Choisser does a stand-up job when it comes to customer service. Was very well taken care of and given a courtesy ride by owner. We all had a bit of a learning experience with set of wild card issues but overall they did they best they could out of any shop and did a immense effort to chase the issue. In the end I had a blown headgasket at 140,000 miles on a 2014 which is rare so everybody was blindsided. I look forward to giving them another try as they handled the situation well.