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September 2023 by Eboni Brown
No when I called your office you acted like you had no clue as to what I was talking about because you knew you were wrong. Furthermore, you literally sat at the light doing only God knows what. I didn't lean on my horn. I tapped it and you should looked up and drove off. Instead you flipped me the bird in your company vehicle with the logo all over it. You know where you can send that fake a$$ apology. Stick it. have a good one terd drop.
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October 2022 by Mike DeRosa
I cannot say enough good about Brian and his team. They have gone above and beyond to make sure everything worked well. They have the BEST customer service of any company I have worked with. I tell everyone how they gave my dog Loki the freedom to run the yard and be safe doing it. Putting in an invisible fence was a good decision but using Brian and his team was a Great one!
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October 2022 by Jorge Pena
Invisible Fence made possible for our dog (Blanca) to live a happy and a safe life. After installation, about 10 years ago, neighbors passing by realize also that they were safe and some even developed a warm friendship with our pet. Sadly, Blanca is no longer with us but I remain immensely grateful to Invisible Fence for their excellent service all these years. Definitely, it was one of the best decisions we made! Thank you Brian.
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October 2022 by Desirée Magney
We've used Invisible Fence of Montgomery County for many years and have been consistently pleased with their services. Whenever we've had a wire break (usually due to a downed tree), they are able to come out quickly and fix it. We use the battery replacement plan and always get our replacement on time. The staff is friendly and they do a good job. And the product works, having been tested by our three dogs over the years.
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October 2022 by Andy Levine
I can't recommend Brian and the crew at MoCo Invisible Fence enough....I'd rate them a 10 if I could! They took my newly adopted 4 month old Cattle Dog/Elkhound Mix and in less than 2 weeks had him COMPLETELY trained on his fence TOTALLY painlessly. Brian truly loves the dogs, and trains them with positive reinforcement, not the old school "shock 'em until they get it". My pup is so happy to roam all 3 acres of our yard without straying to neighbors, even when provoked. I've owned 5 different Invisible Fences, and this one was bar FAR the best experience yet!
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October 2022 by Angie B.
Great company and the owner is fantastic, really knows his stuff. Had my puppy trained to the fence in a half an hour in September 2019 and my dog has respected the invisible fence (a k a been fearful to leave the yard) ever since.
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September 2022 by Nancy Lee
We have used the Invisible Fence of Montgomery County for almost thirty years and we have been very pleased with their service. The employees at Invisible Fence have always been very responsive to our needs and concerns.They respond with 24 hours if something goes wrong with the fence, which is rare. Years ago, after our Jack Russell Terrier grew up, the fence could not contain her. Our black lab would not go near the boundaries of the fence; the Jack would fly right through them. The Fence folks decided that the best and easiest solution would be to double loop the house. It worked!Later, another situation that developed involved our lab. She was sweet as could be but she got her back up with the mailman. She would come running from the back of the house and frighten the postman so badly that he would no longer deliver packages.The Fence people solved the problem by making a figure-eight where the electric fence touch the house on both sides so that neither dog could run from front to back or back to front.I am part of their 'battery contract' service in that every six months I am sent a new battery for the electric collar. It's a great reminder to change the battery so the system continues to run smoothly.
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September 2022 by Maureen Thompson
Wonderful company. We feel safe and secure that our dogs will remain safe in our yard. Brian came three times to work with our dogs and train them to the limits of the fence. Their battery replacement program takes the planning and guess work out so we always have fresh collar batteries. I strongly recommend Invisible Fence for anyone with pets.
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August 2022 by Deirdre Feehan
We had a great experience with Brian and his team. Great communication with us during the installation process AND with the dogs during the training process. The product is solid too. Our former runaways now enjoy our front yard as their own personal dog park!
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July 2022 by Lee White
We had an old invisible fence system that we had used for our many dog rescues over the years. However, we had no need to use the system with our previous golden retriever that we adopted for 10 years. After we lost her, we had to replace our aging split rail fence before we adopted our next pair of golden retrievers. The new fence meant that the invisible fence wiring had to be restrung along the fence line and connected to our old invisible fence system. The repaired system was up and running in half a day along with new lighter invisible fence collars for our two goldens. After the invisible fence flags were placed around our property for the dogs to get used to where the warning signal would occur at the invisible fence line, a brief training session occurred which was followed up by a second session about 10 days later as part of the install package. Over the first year we called the invisible fence people out several times to adjust the signal strength and sensitivity on the collars as well as adjust the tightness of the collars to insure that the signal was heard (and when necessary felt particularly on our male golden who had a much thicker coat). All of this was covered at no additional cost for the first year warranty period. All of the invisible fence staff were very courteous and helpful and we now have two goldens who come to us on their own before going outside to put on their collars and we have had no breeches of the invisible fence system since our dogs have learned the system and how it works. We are very happy with our updated invisible fence system!
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July 2022 by Sam Ebert
The Invisible Fence Brand was the Best Choice and we had a Great experience with Jonathan!Full situation: I have a Czech German Shepherd at 9 months of age in her early training stages. Our friendly shepherd will run to greet every dog and not hesitate to cross the road as much as we practice to wait. As a result my shepherd has had 3 nearly hit by cars and 2 dog fights (not every dog on a leash is friendly). So we debated which fence to get; our HOA will not allow us to put a structured fence in the front yard cutting off half of my shepherd’s running space, she can jump over high obstacles, and the cost of traditionally fencing half the yard was out of my reach, so I was puzzled. My friend suggested The Invisible Fence Brand and gave me Jonathan Price’s email. I was hesitant because of my shepherds drive and speed but emailed a lengthy letter of concerns, with a measurement of the entire property to Jonathan. He answered every question thoroughly, and the quoted cost of the ENTIRE property was so affordable! The Invisible Fence Brand seemed to be the solution. Jonathan came to greet my shepherd and brought a demo collar. He evaluated the property listened and answered all installation and fence functioning concerns. Jonathan let my shepherd get to know him on her terms as he discussed The Invisible Fence Brand options with my family. Jonathan explained in detail how the collar functions with the buried cable and how SAFE it is. I wanted to feel the collar correction and it was not bad at all just an odd feeling then my son felt it and was okay with it. So we all agreed on The Invisible Fence Brand. A few days later Jonathan’s teammate, Peter came out and installed the fence within a few hours, went over how the fence loop works and fitted my shepherd with a hot pink collar. I walked our property boundary everyday with my shepherd. On day 4 Jonathan and his teammate Rebekah returned to work with my shepherd and turned on the correction portion of the collar. Jonathan evaluated my shepherd’s response to the collar and her behavior to different distractions and adjusted the collar accordingly. I was nervous about the corrections and fence working because of my shepherds drive but as Jonathan worked with my shepherd; Rebekah explained to me how many other working dogs also use The Invisible Fence Brand. We were left with instructions to practice and did so until Jonathan returned on day 7. I provided concerning feedback about other dogs to Jonathan. So a volunteer neighbor walked their dog passed so Jonathan could evaluate the concern. He adjusted the collar accordingly and worked with my shepherd more to see how she was learning her boundaries. Concerned about the correction I held the collar and tested it across the boundary it was not painful it was just an odd feeling. We were left with some instructions. I worked with my shepherd every day to be sure she knew her boundaries with each new dog that passed. Jonathan has followed up to see how things were going; and everything is going GREAT! It has been a month and my shepherd runs our entire property at full speed with so much FREEDOM! When a dog passes I am relaxed knowing with 100% confidence that my shepherd will run full speed to her boundary and STOP! My family is so glad I emailed Jonathan and chose The Invisible Fence Brand!
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July 2022 by Sheela Bhatia
I just wanted to take a moment to compliment the Rockville, Montgomery County, Invisible fence office on their amazing customer service, professionalism, courtesy, and knowledge. Brian and I had a terrific first meeting. It was a pleasure working with Brian and the invisible fence crew. Brian personally trained Chico, my dog. Brian Murphy's best friend Chico grew to love him. Brian has responded to all of our texts, returned all of our calls, addressed all of our concerns—including those unrelated to the Invisible Fence—and paid us many visits to ensure everything is fine. Brian is really fantastic. He is incredibly considerate, respectful, and competent. He is a very kind man. Both Invisible Fence and the employees who work there are wonderful. Our adorable pet adores having independence. Brian, I'm grateful.
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July 2022 by Ronald Oechsler
Our inside and outside fences are fabulous and are tailored exactly to the needs of our Husky type dog and our Yorkie poo. The inside ones keep both dogs from going upstairs and keep our Yorkie poo from going into the dining room and jumping on the table. The outside fence allows the Yorkie poo to have the run of the yard. Inside Fence did a great job installing the wiring and the equipment has worked flawlessly. I strongly recommend them.
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July 2022 by Brian Barrett
We have nothing but good things to say about Invisible Fence. Brian came out and discussed all of the options with us and got things scheduled with a very short turnaround. The work was completed on time and with minimal disruption. Our dogs took right to the fence and it has given us great piece of mind that our one escape artist would no longer wander off in pursuit of rabbits. The indoor shields have also done a great job of curtailing the snacking in the litter boxes which makes me far more tolerant of face licks.
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June 2022 by Barbara Noveau
Invisible Fence helped us keep our dog OUT of new garden space we created in our backyard. The installation was done quickly and carefully and training our dog to recognize the perimeters was very effective. Plus they send us replacement batteries automatically! Very satisfied
