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“I enjoy doing my shopping in the the Gaithersburg location at 301 N Frederick Ave, the entire team has offered a great hospitality at all times and as a women owner it is much appreciated. Thank you.”
7AM - 5PM
20948 Frederick Rd, Germantown
Paint Stores
“We’ve recently bought a new home and I have to say... I’m not sure what I’d do without the Germantown Benjamin Moore store! These guys( all staff I’ve had the pleasure of working with) have made so many wonderful suggestions from color to products! I’ve had some really big projects and each time I go in with questions and pictures and ALWAYS leave with exactly what I need! And the paint... there is nothing like it hands down! I’m a customer for life!”
“I made a purchase today, 7/26/2024 at the Germantown location. There was only one Clerk in the store, Nick (Nicholas) There were three people waiting and yet Nick cheerily greeted me.
Yet everyone was patient. He was working his tail off. But Nick was calm, and I watched him provide excellent customer service. He finished the transaction for an elderly Black man. What is amazing is Nick saw that the gentleman was having difficulty walking. Nick asked for patience from all of us still waiting. Then he asked the man, “Sir, do you want me to take your purchase to your car?”
My jaw dropped. You don’t get that kind of service now a days. One of the men waiting said, “How could anyone be upset when you are providing excellent customer service?”
As I waited for my turn, I saw Nick treat each customer as if that customer was the only customer in the store. Exellent Service!
Thank you Nick!”
Paint Stores
Paint Stores
Paint Stores
“Excellent customer service. I called and talked with Francisco and he couldn’t have been more helpful. I asked a bunch of questions over the phone and he was able to help me with each one. When I got in the store I met with him in person as he showed me all of the different options available to me. Again I had several questions and he was professional throughout the whole experience. Francisco made what seems like a long chore at other stores a simple and quick process. I will definitely use Francisco and this store as a recourse in the future”