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January 2024 by Aaron Thompson
I took my old jalopy into Bobby's for some much needed services earlier this month, and I'm happy to say that I could not be more satisfied with the entire experience. From the moment I called to arrange drop-off and requested services I found myself being treated with nothing but politeness and professionalism; the shop was very up-front with their processes around communication and repairs and kept me in the loop throughout.If Damascus isn't lacking one thing it's auto service providers, and having visited most of them I can say that Bobby's is the place to beat in my experience. They will absolutely be my first call for future repair and service needs.
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January 2024 by Emily Jarvisen
We love Bobby's Garage! The front desk woman is always so friendly and helpful. They even sometimes have the option to give you a loaner car at no cost which is just unheard of! They go above and beyond to make the stress of car repairs as easy as possible for their customers. We don't go anywhere else, Bobby's has been our go-to for years!
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January 2024 by David Lee
My first time at Bobby's and it was a great experience! Everyone was extremely kind and the service and pricing were exceptional. Looking forward to coming back regularly in the future.
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January 2024 by David Topper
Bobby's garage always takes care of me, even when they are down manpower for the day. They define how a great local shop should operate. It's always a pleasure to do business with them. They are fair, straight forward with their customers, and you can trust what they tell you and have no worries about being taken advantage. If you don't believe me, take your vehicle to a big name shop, the go to Bobby's. You'll see for yourself.
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December 2023 by Don Maier
After reading all the great reviews Bobby’s got, I took my 2012 Hyundai Elantra there to have the steering fixed. While it would steer fine, it was not sounding well at all. Bobby’s fixed it and charged me over $1000 to do so and said they had to realign the car as a result of the repair. Ended up having to take it back to have it realigned because it was pulling badly to the left. It’s better now but not as good as it was before it was repaired. In an effort to understand what the problem was with the car, I went online and looked up my problem, which was a worn steering coupler. I should have done that before I took it in. My fault! Found out that it’s not an expensive repair at all and does not take much time to do. It also does not involve the realignment of the car.Fast forward two months later. My 2013 Hyundai Sonata began showing the same problems with the steering. This time I took it to Mt. Airy Motors, who someone referred me to and also had very high reviews as well. Total cost to replace the same steering coupler, $264, and they did not have to realign the car. Turns out that the procedure to fix both the Elantra and the Sonata are the same. There is no difference!My daughter took her car to Bobby’s to have her oil changed because she had a $25 off coupon. Turns out she would’ve been better off going to Walmart and paying full price for an oil change there as it would’ve been cheaper. In addition, she was told that her brakes were very dangerous and needed to be repaired asap. The estimate she was given was well over $1000. Had somebody else look at the car. The brakes are fine. If I could give Bobby zero stars, I would. Needless to say, I will never recommend them to anyone nor will they ever get my business again.
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November 2023 by Donald M.
I read the reviews about Bobby's Garage and they were favorable so I took my 2012 Hyundai Elantra to Bobby's to have the steering coupler replaced. At the time, I didn't know what the problem was, I just knew the steering was clunking and was not right. I was told that they were going to have to realign the car and that the repair would cost over a $1,000. Car was repaired and after the repair, the alignment was way off. Had to take the car back to have them realign it again. It's better now but not like it was. Afterwards, which was my mistake, I looked online to try to get some idea as to what the problem was and came to find out that replacing the steering coupler in an Elantra is pretty straightforward, does not take a lot of time, and does not involve the steering alignment at all. In addition, it should not cost $1,000+. Fast forward, two months later, my Hyundai Sonata had the same problem. Took it to Mt. Airy Motors this time because once again, their reviews were excellent and someone else had recommended them. Asked them if it would have to be realigned after they repaired it and was told no, because the repair does not involved the alignment of the car. Mt. Airy Motors fixed the problem and the car still steers straight as an arrow. Total cost to do the same job that was done on my Elantra, $264. Came to find out from a local tow truck driver that Bobby's routinely overcharges their customers. My daughter took her car to Bobby's to have her oil changed because she had a coupon for $25 off for an oil change. Turns out she should have just gone to Walmart and paid full price for an oil change there because it would have been much cheaper. When she picked her car up, she was told that the brakes needed to be repaired because they were in very bad shape and the car was dangerous. Once again, the price that they quoted her to redo her brakes was well over $1,000. Had someone else look at the brakes. They're fine! Needless to say, Bobby's will not be getting my business ever again. If I could give them zero stars, I would.
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November 2023 by G W
Everyone was professional, helpful, and friendly! They were able to quickly identify and resolve the issue. I'll be returning for sure!Services: Auto exhaust system repair
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October 2023 by Ruth Honke
Bobby’s Garage is the best place I’ve ever taken my car to be repaired. Appointment was made easily. Annette is helpful and friendly. The shop works with your schedule. The mechanics are thorough and listen to consumer. I found their prices to be very reasonable. My go to shop 5 stars
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September 2023 by Latonya Johnson
This is my go to place for my car and I love the service. It’s always great customer service and work well done. The lady who take care of the payment is awesome and very friendly. Always good seeing her. I highly recommend this place.Services: Tire rotations
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August 2023 by Cheryl Shinko
Bobby’s Garage has been great for general repairs, maintenance and replacement parts on our 2010 Chevy Malibu. They are honest in their diagnostics and fair in their prices. They even gave a ride home to my husband after he dropped off our car at the garage. I’ve only talked to Annette in the office and she is very pleasant to work with. I highly recommend Bobby’s GarageServices: Auto windshield repair
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July 2023 by Jack Starks
The service we received was excellent! Fair price, prompt service, and excellent communication. We will definitely be using Bobby’s Garage for all of our automotive needs.Services: Electrical repair
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June 2023 by Saki Sam
I was recommended by someone to go here and I’m glad I did. It’s hard to find a trusting mechanic but at Bobby’s Garage, not only did Annette make me feel welcomed, they showed me pictures of what was wrong with my car upon doing a thorough check up. I knew a thorough check up was much needed! They replaced my brakes, told me what needs to be done to my car and explained why certain things needed to be done. I would recommend Bobby’s Garage to anyone! Thanks for all of the information and I will be back!Services: Brakes
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June 2023 by Wendy Cassidy
Went to them for a pre purchase and safety review. They showed me everything, literally invited into the bay and physically showed me things. Very honest and great to work with, they are super helpful. Highly recommend them.Services: General repairs & maintenance
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June 2023 by Ruth H.
Road side assistance for flat tire in a parking lot. AAA and insurance can not give you anything but day no time frame. Bobby's Garage gave me a time and they arrived on time. Had to take truck to shop because the tire wouldn't hold air. New tire needed. They ordered the tire and let me know when the truck was ready. Reasonable price wonderful customer service. Will definitely go there for any other auto repair issues. High scores in every category.
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May 2023 by Trisha Nee
This was my first time using Bobby’s Garage. I got an appointment fast. The service was great and the prices are very reasonable. The employees were friendly and helpful. I am always happy to use local businesses instead of big box places. I would definitely recommend this shop to anyone.Service: Tires
