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January 2024 by Karen Vargas
Have ordered a couple times bugs for my beardie but there was one time my bugs came dead & I emailed customer service and they responded pretty quick & were so nice! they sent me a replacement that same day I will keep buying from them Thank you! ? You guys are awesome (:
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January 2024 by Nikki Renner
Great Prices!! Everything came in alive!! Which was amazing considering they were shipped to Northwestern Wyoming in freezing temperatures. Will definitely buy from this company again!!
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January 2024 by Vanesa Mccabe
Great customer service, fast shipping and great quality bugs.
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December 2023 by Andrea Kepley
Wonderful customer service! We have a weekly recurring delivery for our leopard gecko and UPS lost the package one week. I contacted Reptilian Arts asking for a new shipment asap (even though this was not their mistake) and they sent me a new weekly supply immediately and free of charge! Highly recommend their subscription service to anyone
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December 2023 by Samuel McConnell
Excellent customer service, fast shipping and great product - my dragon can’t get enough of the dubia roaches!
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December 2023 by Karen B
Always quick and accurate
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December 2023 by Jose Bauzo
I have made two purchases and I am very happy with reptilian arts services and products. I recently experienced also their customer service and it’s excellent. Fast responses and resolutions. Purchased fruit flies and springtails.
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November 2023 by GonzaChoke
Just got my order of feeder insects. Everything looked great and all bugs were alive, also they were neatly packaged with care in the shipping container which I liked. Not many places care about the comfortablity of their feeders when they send them out so seeing this made me smile. Super happy I came across this business online.
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October 2023 by Cooper
I have been to the local store and made purchases online from them when I don’t have time with my work schedule to get there through the week. I definitely recommend. It’s the only place I shop at now for my reptiles because the pricing is the best I’ve seen, product quality is great and the customer service is always exceptional. When I got my first reptile from there, they were extremely friendly and informative when I had a bunch of questions because I wanted to make sure I was doing everything right and getting everything I needed.
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October 2023 by Kyra
Only place I will get my feeder insects from. I only want the best for my pets, and it gives me peace of mind knowing they breed the feeder insects in house. Plus they offer a bug subscription, which is so easy and convenient. Especially when you own a bearded dragon that can be a bit of a picky eater randomly when she feels like it. So I love that they offer a live arrival guarantee feeder insect subscription. I get her favorite super worms, delivered every other week and then Dubia roaches once a month.
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October 2023 by Jordan Vittoriano
Been here multiple times and every time is an amazing experience. The customer service and interaction I have experienced with the employees have all been a wonderful experience. I got my snake there multiple years ago and he is the sweetest snake on earth has never bitten or been aggressive and I get all of my food for him from reptilian arts.
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October 2023 by K M
The front staff are very knowledgeable and experienced in reptile and insect caretaking. They answer questions in a way that is genuine and not in a way that they just want to sell you more things. Reptiles look well taken care of and feeder insects they provide look good in quality.
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October 2023 by Rob Mann
I started a subscription for regular food deliveries. Last 2 shipments contained diseased roaches that my Bearded Dragon wouldn't go near! In one case, over >50% of the roaches died within a week as a result of being diseased. Customer service to resolve the issue was also a nightmare. When I wanted to delete the subscription and my credit card, the website didn't enable me to delete the credit card - suggesting this company wants to hold onto your CC information I've left phone messages with no response. Stay away if you love your pet and your financial security!!! (PS - left one star, but it would have been -10 if it was feasible to do so)
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September 2023 by Giovanni Arias
First shipment lid was bit loose so bugs came out. Got a free replacement and not one of the feeder insects were dead on arrival. Will definitely recommend this awesome business to anyone. Feeders are well packed and prepared for shipments going through the system. Amazing company and communication was excellent.Thank you sincerely!
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September 2023 by Killian Shropshire
Reptilian Arts was the only place selling fruit fly cultures that shipped in less than a week and it got here within 3 days! shipped all the way across the country with all the bugs alive, zero mess and perfect! PLUS theirs were the cheapest with reasonable shipping costs. This was my first time ordering insects and I will definitely be ordering again!
