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May 2024 by Mike Cole
I stopped by this post office to mail a package to the United Kingdom today, only to find that they had none of the proper custom forms to do so. It was clear to me that the postal worker on duty could not have cared less, much less did she offer any idea as to when the forms might be available...or where else I could go to mail my package.
Disgraceful.
Third world post office!
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March 2024 by Kate G
Wish I could leave 0 stars. This is the absolute worst post office I have ever been to. From the moment I walked in the man behind the counter was rude. He basically talked to me like I was stupid and berated me. Do NOT got to this Location if you don't need to. I will never step foot in there again!
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May 2023 by Trish Ryan
Very nice, hardworking and efficient employees and a convenient location.
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July 2022 by Jen Keith
This is not the first time I encountered rude staff in this place, but today I had enough. The postmaster in this place is rude, no wonder his staff is the same. I came in to ship a package and nobody was in their post, so after standing there for a bit and waited, I said 'Hello.' He came out upset and said, do not say Hello because he feels he was rush!!! Like really? I have worked in customer service for a long time and this is not how I treat customers!
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September 2020 by leroy bradley
A very nice place with excellent staff
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April 2020 by Gregg Sexton
Great staff, always ready to help.
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January 2020 by Debbie T.
I went into the Crownsville Post Office and accidentally spilled all of the mail I had brought in. Derek (and all the other people in there of course laughed) was gracious enough to say, don't worry about it, that he would take care of it and get the mail on it's way. I appreciated his compassion and assurance that although I had caused him more work he willingly took care of it. Many thanks to Derek for easing my embarrassment.
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December 2019 by Oren Whyche-Shaw
Love my local Post Office. The employees are always very welcoming and helpful!
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December 2019 by Megan Waters
I went in today and specifically asked the guy working how many stamps in a sheet. He said 20 so i asked for two sheets of the “ serene rivers”. I put them in my purse and paid and when i got home there was only 12 on each sheet. Now im like 15 short for my Christmas cards. Im pretty annoyed. How does a postal worker not even know how many stamps are on a sheet? Plus they’re completely out of xmas stamps on Dec 11th? Ridiculous! Luckily Safeway had xmas ones with 20 per book. Should have just gone there in the first place.
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September 2019 by Wendy Smith
Had a horrible experience after dropping a priority mail package in the drop box at 7:30 am. A man ran out of the post office who I guess worked there, he wasn't wearing post office logo wear so I wasnt sure. He had my package in his hand and was yelling at me that I couldn't drop a box in the drop box because it could be a bomb and it is not allowed. He continued to yell at me over and over again but then wouldn't give me my package back. I don't understand. If this is the policy then they need a sign that priority boxes cannot be dropped in the box inside because other post offices in the area allow it. I don't feel the way I was treated was warranted considering the reason.
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July 2019 by K. Jill Barr
I have always had a pleasant experience with the staff at the Crownsville PO.
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July 2019 by Elizabeth Shaw
Gave me the wrong form, then had the audacity to tell me not to come in fired up when I was the one doing something wrong. No, I explained my situation the first time, you should've gave me the correct forms the first time. Never coming back here. From previous reviews I probably shouldn't, looks like they have a problem with package theft. Would give zero stars.
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January 2019 by Johnny B
The Crownsville post office should be shut down! Black lady in her 50's at counter could not be anymore rude and lazy..........she has an attitude from the second you walk in......awful. There are too many other choices. I now go to Legion Ave post office in Annapolis they are pleasant, professional and hard working.
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January 2019 by Danielle Sewell
This is the worst and rudest facility. There website says open till 5pm. Get there at 430 they are closed and the guy says he is too busy so he closed.
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January 2019 by John B.
USPS should close this facility. Rude and lazy lady at counter. She is angry and miserable. I needed a small piece of tape about 2 inches .....she told me to buy a roll. Sometimes I show up and there is no one behind counter for 5 mins. Don't waste your time.
