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8:30AM - 12:30PM
39 Stepney St, Edgewater
Post Offices
“I just had a VERY POSITIVE interaction, by telephone of all things. I needed to retrieve a package that needed my signature, and the online automated system was of no help (sigh), but I called, spoke to a wonderful representative who took personal action to ensure I could designate someone to pick up the package for me, and accomplished getting the package. This was after two months of USPS system problems and errors. In other words, the person at the Edgewater Post Office helped me overcome the USPS system problems, in the most friendly, caring, and helpful way I could want. Well done, and THANK YOU.”
“Came in for passport service and Jocelyn greeted us and took care of the 2 of us in no time at all. We had our photos taken, our information taken and processed in about 20 minutes. I recommend having the documents already filled out, which we had done.”
“Friendly, efficient, competent service. We didn’t realize we needed an appointment but we were welcomed anyway. Grateful for this kind post office experience! Thank you, Riva USPS.”
“I’m sitting in my car, still floored by the excellent customer service I just received. I brought in a package by mistake that was supposed to be UPS, leaving my USPS package in the car. Had my hands full with a stroller and the large package. When the young lady behind the counter realized my mistake, she followed me back out to my car and took the correct parcel for me. She told me to have a blessed day and I certainly have thanks to her! Love being able to write a glowing review.”
“Brittany is truly a ray of sunshine!! She was so friendly and so helpful. She really made my day by just being kind so wanted to take a moment to recognize her extraordinary customer service. Thank you Brittany for being so AWESOME!!”
“Very pleasant & polite, but, despite my repeated representations, insisted on weighing and inputting my six international packages information all over again, after I had weighed, completed and printed customs labels for ages at home...
At the fifth package she realized that she did indeed have an "online button" and was able to register them instantly without re-entering them! Profuse apologies and over 30 minutes at the counter (plus a wasted 2+ hours at home...) and several frustrated customers behind me as a result. Otherwise great service.”
“Not sure about the postmaster as other people have noted, but the clerk (C3, 28 Oct, 12:06PM) I interacted with was incredibly friendly and helpful and helped me return some items with the Label Broker after the self service machine was unable to help. Incredibly friendly staff that is accommodating and empathetic!”
“1 Wilson Rd is located on the USNA yard, in the midshipmen dorm (Bancroft Hall) across from the tailor shop. It will not come up on GPS as it is a restricted access office serving the students, faculty and staff of the USNA. It only has PO boxes for the students they only handle mail delivery for the studentsIf you have access to the grounds and dorm, it's a great little office. 2 employees, very helpful.”
9AM - 12:30PM
1521 Ritchie Hwy Ste 100, Arnold
Post Offices
“Everyone there is very friendly and helpful, I must say that Joanne is exceptional!!!! She is very knowledgeable, always trying to assist customers!!! I She is simply wonderful!!!”
“Have only had to stop by the physical location a few times, but has always been a quick experience and staff were courteous. Mail delivery to my home has always been good and staff delivering mail have always been nice. No complaints here and hope others consider leaving positive reviews in addition to negative ones.”
“Update: My package went MIA, and I had misplaced my tracking number, but Maddy(sp?) was able to look the order up. USPS had delivered without a hitch (early actually) but the condo mailroom had misplaced it. I would give this location 10 stars if I could. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️This place has helped me pull off last minute Christmas gifts to the family for years! Thank you for continuing to make this happen, Merry Christmas ????”
“The suite itself could use a facelift/modernization, but the staff's attitude, professionalism & help is absolutely superb! Makes you question the phrase origins of "going postal". The gentleman helping me was well spoken, versed and knowledgeable of the whats and hows and even with what he didn't know off the top of his head, he didn't hesitate to go above and beyond to find the answers that I was seeking. And doing it all with smile too. I was genuinely pleased with the service received and would refer this branch to anyone who is in need of post office or staff who will do whatever they can to help you accomplish your mailing needs.”
8:30AM - 12PM
819 Reece Rd, Severn
Post Offices
“I have been here a few times to mail packages or drop off letters. Each time, the post master has been very helpful and quick to get me in and out. I can't imagine their job is an easy one.”
“Clean post office with some very friendly workers! It can get quite busy at times so give yourself plenty of time for your transaction. In my experience, they work as fast as they can to help you out.”
“I have always had a positive experience, both at the old location and the new. My daughter and I have been dropping off her eBay sales for the last few years and we have always found the staff to be pleasant, efficient and professional.”
10AM - 2PM
21 Magothy Bridge Rd, Severna Park
Post Offices
“My trip to the Severna Park post office was the best experience Ive ever had at a post office in Maryland. The staff were kind and helpful and the wait was not long at all (Monday afternoon at 1:30pm). Shout out to Timara, who assisted me and was wonderful.”
“Ladies and gentlemen, fellow citizens,Today, I stand before you to emphasize the **indispensable role** played by our United States Postal Service (USPS). It is more than just a system for delivering mail; it is a vital thread woven into the fabric of our nation.1. **Connecting Communities**:The USPS binds together the scattered populous of our great land. From bustling cities to remote hamlets, it bridges the gaps, ensuring that every address receives correspondence. Our rural communities, often isolated, find solace in the familiar sound of the mail carrier's footsteps. It is the lifeline that connects us all.2. **Public Safety and Resilience**:When disaster strikes, the USPS stands unwavering. It is an **essential support agency** in our National Response Framework. During hurricanes, wildfires, or pandemics, our postal carriers become beacons of hope. They deliver not only letters but also life-saving information, medicine, and aid. Remember Hurricane Maria? Our letter carriers in Puerto Rico provided critical data to FEMA, aiding vulnerable citizens in need¹.3. **Universal Service Obligation**:Unlike private delivery services, the USPS operates under a universal service obligation. It ensures that every American—urban or rural—has access to mail service at a reasonable price. Our postal workers brave all conditions, from scorching summers to icy winters, to bring packages to citizens' front doors. They are the unsung heroes of our daily lives.4. **Public Good, Not Profit**:The USPS is not merely a business; it is an invaluable public good. It does not seek profits but serves the people. It is the third-largest employer in America, hiring nearly 100,000 veterans. Its favorable public opinion surpasses that of any federal agency. Let us recognize its essentialness and protect it as a national treasure.In conclusion, let us celebrate the USPS—the tireless carriers of our stories, the guardians of our connections, and the embodiment of resilience. Let us safeguard this institution, not just for today but for generations to come.Thank you, and may the spirit of service continue to guide our postal workers as they crisscross our great land, delivering hope, love, and democracy itself.God bless America, and God bless the United States Postal Service! ???”
“I tracked my package and it showed delivered. It was not in the mailbox or anywhere else in our building. I called this location and a gentleman (Levy) answered the phone. He asked for the tracking number and called the carrier. He located the package and had it delivered.”
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“I went into the Crownsville Post Office and accidentally spilled all of the mail I had brought in. Derek (and all the other people in there of course laughed) was gracious enough to say, don't worry about it, that he would take care of it and get the mail on it's way. I appreciated his compassion and assurance that although I had caused him more work he willingly took care of it. Many thanks to Derek for easing my embarrassment.”