“Good Company. I bought a Schutt F7 helmet with an EGOP III Facemask. The order didn't take long at all but the facemask was missing from the order. I called them and they immediately sent another on the spot with no questions asked. I can appreciate a company who owns a mistake and immediately makes it right with the customer.”
“Had an amazing sale so we went bananas and bought a bunch of jerseys. The guys that worked there were very patient and took the time to answer any questions we had.”
“Exceptional experience at the Annapolis store today with Kenny in the shoe department. Was helping multiple customers but seemed to go out of his way to make recommendations and help everyone. I have never had anyone so attentive and truly cared about helping people find the correct product!”
“Stopped by to grab 2 new pair of shoes.Fern and Samantha were awesome.Got home, changed, and went to pick up my 3yr old from daycare. As I'm picking him up, we noticed one shoe had a small blemish.I didn't have the box, I was literally wearing the shoes, and we live 30 min away so I stopped by the store just to see what we could do. Totally figured I would have to come back with the box but I rolled the dice anyway.They waved as I walked back in, as we had a great chat earlier, and I showed them the issue. None of us noticed until after the original sale. Best exchange I've ever experienced. We all got a good laugh out of it, they swapped them out and fixed the issue on the spot. I also noticed they had several other shoes I want so I'll be back very soon!Thanks again ladies, much appreciated. Love the shoes.Props to Fern and Samantha”
“While riding the Lifeline 100 my rear derailleur cable broke. Parvilla Cycle was at the aid station. Ian quickly and efficiently changed the cable allowing me to continue my ride. Many thanks to Parvilla Cycles for supporting the LifeLine 100!!!”
“Only place I go for my jerseys. Been good to me for years and my kids looking sharp! This year had a roster change and needed one jersey, even though it wasn’t a bulk order Brian got me right at a good price. Then last minute I had a kid break a toe and needed another jersey last minute. Brian had me another custom jersey in less then a week. I never worry about anything these folks and I’ll be back in the winter for futsal!”
“That staff was very helpful, and they went out of their way to help me re set up my zumiez customer account because it didn’t get set up properly at a different location a month ago so now im getting all my zumiez specials and points!”
“I was there with my mother who just came out of surgery and the assistant manager Andrew helped us find the perfect shoes for her feet and was at our aide the entire time it was very helpful and I appreciate it so much, not many stores have such good customer service will be coming back!”
“I was told that since I made my purchase online with PayPal, I could only get store credit and not a full refund. I told them I was going to touch base with under armor corporate, I got my full refund. Staff at this place is great, but I do challenge under armour’s integrity if the employees are being instructed to tell people that.”
“I grew up going to malls...I live in pg county so we have plaza's and outside stores which are great but it's refreshing to go to a actual mall...plazas and mall are different. I think mall are bigger better. You have everything you need”
“Great service! They have the skills and old fashioned machines. The business hours align with the arena hours, so if you realize your skates are dull you can have them sharpened right there and be back on ice for the rest of the session. Really great.”
“This footlocker is on the smaller side but they have great customer service each time I went and would answer any questions I had without a problem. There is very limited parking in the front of the store but plenty of parking in the back and it is free.”
“I went into Athleta to return something I bought online and this store staff wowed me. I decided to try on a sweatshirt while others were checking out in front of me and Shaye immediately stepped in to advise me on the right size and proceeded to give my toddler a sticker. She was so happy! Then, another sweet associate rang me up and on our way out, Shaye gave my daughter a special bag and even helped her put it on her shoulders. It was a wonderful experience..and of course great quality.”
“The staff were helpful and quick to assist me in finding what I wanted, the exact hat I wanted wasn't available in my size so the associate then asked how connected was I to what I initially picked up and worked to find something comparable to my original choice to make the sale. Will return and purchase more.”
“Great customer service! Taylor went above expectations and that I believe should be noted. The store atmosphere was friendly, clean and organized. From the beginning to the close out of my transaction, my cashier Brian too was enthusiastic and very helpful in explaining and answering my questions.”
“I have been to a couple fundraiser hockey games here over the last few months. Plenty of seating in the stands and room to stand around the rink on the glass. Although itnalways has a long line and slow service, they do have a concession stand. I have never skated here but it seems to be a great place to hold charity hockey games and support a large crowd.”
“Jesse helped me today was great, chatted a lot about baseball and other things while he embroidered my hat, was very chill and didn’t seem to mind all the questions I asked him.”
“I'm new to bowling and I had no idea what I was looking for. The owners were so patient and knowledgeable. I walked out with the perfect ball to help me improve my game.”