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October 2024 by Erin Few
It is my absolute pleasure to offer my highest recommendation and praise to Mr. Jim of Crofton Coach & Courier for his exceptional service and community spirit. Recently a teacher reached out to this business. Without hesitation, Mr. Jim generously donated several hours of his time and company resources to provide transportation for two lucky drawing winners from our community school. However, his generosity did not stop there. Instead of sending another employee, he completed the job himself. And yet, the most impressive service was his response to our error. When significant oversight rendered the drop-off location an impossible option, he went above and beyond to ensure the students had an extraordinary night, negotiating on their behalf for a table at a different restaurant and even driving them to an alternative location, all with professionalism and grace.
Mr. Jim’s actions were not only generous but thoughtful, showing a commitment to making sure young people in our community had the best possible experience. His professionalism, kindness, and flexibility transformed what could have been a huge disappointment into a memorable evening. This is the type of service that turns first-time clients into lifelong customers.
Crofton Coach & Courier is truly headed by a man of integrity, with a heart for his community and generosity that speaks volumes. Mr. Jim has set a high standard for service, and his impact on our students has left a lasting impression. I cannot recommend him highly enough.
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December 2021 by Erin ST
I've used Coach and Courier for a semester to take my daughter to her college classes twice a week. I don't know what I'd do without them. They've given me the freedom to keep a regular schedule at work while putting my mind at ease that my daughter was in safe hands. Their drivers are punctual, safe and professional. The whole staff is wonderful. I can't say enough good things! Highly recommended!
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June 2014 by Judy Wyckoff
I needed transportation for a medical procedure and couldn't make a reservation until I had definite information. Two days before the procedure I called to make my reservation and they went out of their way to accommodate me. My driver, Paul, was so nice and very professional. He was on time for both pickup and return. I would recommend Coach & Courier to anyone needing special transportation.
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April 2014 by Edwin G
Excellent service. I had a last minute need to get picked up in Bowie and dropped off in Annapolis and they sent a driver quickly and dropped me off with no hassle. The driver I had was Jim and I'd definitely recommend their service.
