“I am an 81 year old goat with a bad knee and bad hip. I took my Nissan Maxima to Western Maryland Collision Center to have the front bumper cover and fender liners replaced. When they finished the repair they cleaned the car inside and out. I so much appreciate this because I have not been able to carry my vacuum cleaner down the stairs to my basement garage for over a year and the inside of my car was a mess when I took it to them and spotless when I got it back. That attention to detail really touched me. God bless you all.”
8:30AM - 5PM
15810 National Hwy SW, Cumberland“Had a last minute rental due to another failure of a much more known rental company. Everything went very smooth, the prices were great.. thank you again will recommend and use again.”
6AM - 4:30PM
11400 Vale Summit Rd SW, Frostburg“I had a great experience. Susan was very understanding, communicative, and helpful in all aspects. She helped me deal with the insurance company and walked me through the whole process. They painted the entire right side of my car. I dont know the name of the painter but he/she did an amazing job. The paint looks better than the factory paint. They detailed my car before returning it and it looked amazing. All around great experience.Service: Body & Trim”
“I owe a great debt of gratitude to Mark and the team at Quality Automotive. The alternator on our family minivan failed us mid drive on the highway and brought us to an immediate stop at this exit. The tow truck driver recommended the location and I had to take a chance to drop the car off after hours. It was a scary situation for the family and I was convinced I was going to be stranded in the area for days. I called Quality Automotive the next morning at 8am and they had me rolling out again by lunch time. The price was very reasonable too! Thanks Mark and team.”
8AM - 5PM
10218 Mt Savage Rd NW Ste B, Cumberland“Had a morning time slot and the technician arrived at the beginning of the 4 hour window, was very friendly and kind, and got the work done quickly and payment was very convenient (online). My technician went above and beyond to make sure my windshield and wipers looked great. Price was to be expected but for the service, I would go here over anywhere else in the area.”
“Great experience top to bottom, from drop off to pick up. The rental process was seamless, and my Subaru hasn't been that clean in years! The work was top notch and the entire staff was nothing but professional and courteous. Would highly recommend them!”
“I recently went to Shaffer Ford to get my phone connected to my car. Johnathan Leyh assisted me and he was so patient with me and so understanding. I am an older guy and he was of great help. I know who will sell me my next car. Great guy and great service.”