-
August 2023 by Wendy Robinson
I went to drop off a couple of boxes to return to Amazon. They were 2 boxes but I didn’t realize they had to be taped together. They refused to take the box and wanted me to buy a roll of expensive tape to tape it together! I had to go next door to Trek where they graciously let me have a little bit of their tape. They were small boxes. No need to buy a whole roll of tape. Especially at the prices they have. Customer service is pretty bad. Money hungry. Make sure you have everything the way they want it before you go. They won’t help you unless you purchase something.
-
July 2023 by Pierre Braxton
I only go here in the morning. Since it’s less crowded and I can drop off my package and get the receipt and head out. Less stress and easy
-
July 2023 by Nicholas Redding
Very quick and courteous. I really like using this UPS location.
-
June 2023 by Tiara McKenzie
Always a quick efficient experience. The staff never gives me grief about the little things like using their tape.
-
June 2023 by Mark Goldfarb
Great staff very friendlyFast in and out no waiting.Staff greats you upon entering.
-
April 2023 by Alex Leadbetter (Ally or Alex)
I mostly deal with returns, and the staff is always very nice and friendly!
-
April 2023 by Althea Hanson
At UPS, we make shipping easy. With multiple shipping locations throughout Columbia, MD, it’s easy to find reliable shipping services no matter where you are. Our UPS locations will help make our customers’ visits simple and convenient for their shipping needs. Quickly find one of the following UPS shipping locations with the service right for you: DJ was great, friendly, and fast. It was $6 to get one the sheets notarized. Please see the attached photo with their hours. The notary is there daily from 10 am to 5 pm.
-
April 2023 by solstice9ful
Great experience with UPS packaging shipping and information with friendly service.
-
February 2023 by Kamal K.
I came here and let me just say the staff and customer service is exceptional. They know their stuff and move the line quickly
-
September 2022 by Ani Nguyen
Just super not nice service or mannerisms. I’ve had to do a lot of printing at different UPS around the area and each time everyone was helpful at least if they can’t accommodate. His response was simply “you called the wrong store and we’re independently owned and operated differently”. Well the way you operate yours could be improved.
-
July 2022 by Freddie Clark
Best part of my visit to this business was the greeting. Customer Service (at least to me) needs much attention...specifically, the person who didn't know the process for performing Notary Services. It's more than just "making a seal" on a document and signing.
-
July 2022 by Chuck Q
Helpful staff and efficient service. Great for returning FIOS equipment .... much better than the FIOS retail store itself
-
July 2022 by Carter Cooke
Just went in with a list of items to ship. Some were packaged, some were packaged with no label, some had neither. DJ, the store manager, was amazing! He was so efficient, helpful, and knowledgeable. He made what I expected to be a difficult 15 minute ordeal into an easy 3 minute breeze. Highly recommend this store and their expertise!
-
April 2022 by Carroll N.
4.8.22 I come here frequently when I have to return items mostly through Amazon. They package the items and print the labels for me if it qualifies for the Amazon return. I dropped off an item for a return for another merchant and I received notification that it was received the following day. Wow! They are always fast, friendly, and efficient. This location has packaging supplies, printing services, mailboxes, and notary available (Mon-Fri 10am-5pm).
-
January 2022 by Bella P.
One of my favorite UPS locations in the area. The staff here are very helpful and patient, even when there is a long line of customers waiting. Even when I have to ship multiple items, I never feel rushed and everything I am paying for is well explained.