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May 2024 by WNM Mon
I dropped my car off with these guys a day after reaching out to get a quote…I didn’t book an appointment, instead I left the vehicle with this team with hopes that the tech could install the system within a week or so. LSS, I received a call that the vehicle audio install was complete and that I’d love the quality on the same day of drop off. I am impressed with Audio Connection. The sound in my car is wayyy better than it was when I came in for a quote! 10/10 RECOMMEND!
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May 2024 by Carson McCue
Went here to get Apple Carplay installed in my car. Great customer service, quick and fast, and works great! Thank you!
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April 2024 by Patrick ORourke
Awesome & professional staff.No issue with the work that I had to get done.Will be returning eventually for more work!
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March 2024 by Ellie Lozano
Worst experience, definitely if business care only about the money, and how much they can charge you without any customer service, definitely a red flag, not worth at all. We, my family or friends, won't come or bring any business to this place.
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February 2024 by Tae
Knowledgeable, fast, and very reasonably priced. I had a built-in dash cam installed in 50 minutes.
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February 2024 by Eating Man
Got a Kenwood subwoofer from them and head unit from them. The head unit intentionally kept on shutting off randomly so I had to keep taking it back to them. Which it then stopped shutting off. The subwoofer has worked for over a year since I got it. However, I decided to take the grill of the speaker and noticed they didn’t even have the correct wiring for the negative to connect to the terminal. I have no idea how they got it to work. I’m assuming they ran the wires all in my truck and realized they didn’t have the correct adapters and were too lazy to get the correct wiring. If you want your work done right and save some $$. Don’t go to these guys. I’ve spent over $1,200+ with them. Now I know better.
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February 2024 by Harland Abraham
I had a front and rear Blackvue 4K UHD DR970X-2CH Full HD Dashcams with Wi-Fi & Cloud.The install was neat and fairly quick. The service was good.I recommend The Audio Connection.
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January 2024 by Adam
Dishonest, greedy, poor mannered people. After deciding to check out prices online I quickly realized every single item they sold me was marketed WAY up. Not only that but these greedy men wanted to charge me $400+ to instal a couple speakers and a head unit. Whatever you do, stear clear of these scam artists.
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December 2023 by Tom Benner
Great service by Steve and staff! You can't go wrong... My son has new blasting tunes! I next!!
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December 2023 by Brian O'Neill
They did a fantastic job upgrading my car’s audio system. The sound is amazing and their service is top-notch. Definitely would recommend to anyone.
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October 2023 by Patty Sipes
My remote start stopped working. Stopped by and they reprogrammed it right away. The two young guys behind the counter were awesome!
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October 2023 by Eli L.
Absolute worst customer service from the chubby older guy who appears to be the manager. Condescending, unhelpful, and generally rude to customers and coworkers alike. The store is a mess. Other pictures from customers look like they do good work, but between the terrible experiences, high prices, and average work on my car, DO NOT RECOMMEND them.
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August 2023 by Michael A.
I don't recommend for car security installation. I paid them money to put some theft detergent equipment in my car and all I got was faulty alarms. I was not impressed from the onset. I should have left after they had a few issues while installing. Cannot attest their skills with audio.
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August 2023 by Darius Peeples
This store is a JL Audio dealer listed on the official JL Audio website. That being said Its been terrible trying to use them to replace warrantied parts in my enclosed subwoofer, the website states that I could go through this store to replace my parts, but I've been hung up on instead of putting me on hold and given the run around as far as the process of receiving my parts even though I gave up the product S/N and invoice (proof of purchase) already. Every time I call there is a lack of manpower to work through this issue and receive customers in store. Decided to just deal directly with JL Audio's customer service which is what I would've done if I'd had known that was possible. In Synopsis, a terrible experience I'll never step foot in there again, never seen such snooty technicians\mechanics.
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July 2023 by Iman Whyte
Sean pulled a lot of strings to give me same-day service before I took a road trip. Excellent customer service. I couldn’t recommend them more!
