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December 2023 by Carolyn C.
Friendliest Rita's staff ever! Enthusiastic and always dressed up for the Holidays. The kids love coming to this location for the overall energy from the staff (and of course tasty treats). They adore a spot where they feel special and recognized.
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October 2023 by Mohamed Salah Ahmed
It was ok to try once but I don't think I will try again.
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October 2023 by Tonette Kenner
Terrible, don't waste your money!The chocolate covered strawberry milkshake is liquid. The strawberries are just a syrup. It tastes disgusting, and I'm already getting a stomach ache.The Strawberry flavored ice taste is ok, but just syrup and ice.The small is tiny. Definitely not worth $15 for the 2 drinks.
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September 2023 by Carla Elliott
Love the product. Service is slow in this heat
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September 2023 by Korey Hopkins
Not sure how or why, but this is consistently the slowest and worst run Rita’s that I have ever been to. 15 minutes to get 2 Mistos. Head to any other local Rita’s if you want Rita’s.
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September 2023 by F
Great place, not a lot of people, I rarely have to wait in line at this location.
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July 2023 by Ernest
Perhaps one of the worst run Rita's around. Went with my family a couple of nights ago to grab some frozen custard....service was extremly slow, mininimal amount of custard in a non Ritas paper cup and the Reese concrete had almost no add ins.Would like to say that this experience was an exception, but it is not. If you want Ritas, go to another location.
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July 2023 by Walt Cofer
I love the Gelatos, Italian ice and custard ice cream. So refreshing in the Summer time.
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June 2023 by Veronica M.
Gone downhill. Rude teenagers working there. Paid $7 for a half full baby cup of vanilla custard and was told that they "weigh it". Really? My dad got the same size and his had quite a bit more. Meanwhile this little girl that can't even work the register stared me down like I was stupid. If those are their hiring standards and serving sizes I will go to Ellicott City. Ridiculous.
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June 2023 by Veronica Montoro
Terrible experience. Three girls with no line. My daughter and I both got the same size cup and mine was only half full. I mentioned this to one of the girls and they claimed that they “weigh them”. I call BS.
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June 2023 by Bridgette Piper
Very strange interaction. The lady taking orders didn't open the window when we walked up, we waited and waited and she didn't even acknowledge us until we waved for her attention. Maybe people come up a lot and just stare at her for no reason idk lol the order was wrong twice, eventually got what we needed.
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May 2023 by Eileen R.
The lack of cleanliness is appalling. Placing cups of ice cream on sticky dirty counters is gross. I had to ask the clerk to wipe down the counter. How did she do it? With a wet paper towel. No cleaning supplies were in sight. Awful. Custard was melty. Italian ice was flavorless. This Rita's has gone downhill. Sad.
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May 2023 by Lynette Miller
Love that this location is opened all year long. 1st time visited. Won't be last.
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May 2023 by Lamisha S.
I am actually offended with the service that i have received today. The window was shut aggressively while trying to place an order. It was not a hospitable experience.
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May 2023 by Shardae Morris
Was a bit disappointed in this location. They had very few flavor options and they used generic very small paper cups instead of Rita's cups. I could be wrong, but they seemed much smaller than the normal cups. The wait seemed long also, especially considering there was nobody in line ahead of or behind me.
