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August 2024 by Jb Time
I had to call police on this un honorable, dishonest & scheming company. I DO NOT RECOMMEND for employees & customers.
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July 2024 by t
They do a good job. But a couple months ago the price was $50-$60, now it’s $100. So I will be going here less to offset the almost 100% price increase
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July 2024 by Dylan Black
Exceptional quality of work.
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July 2024 by Melanie White
The customer service is just horrible.
The woman that booked my initial appointment and then rebooked me attitude was so horrible ( in person and over the phone) that I cancelled my appointment and went to grease police. I was willing to pay more at another place because the customer service was so bad. Her attitude sucked. It's unfortunate to lose business over employees but unfortunately that is reality. I'm sure they're good at detailing but I will never know.
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July 2024 by C K (The Oddfather)
Great job. Fast, efficient and zero problems.
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July 2024 by Maisha Parker
Today was my first time getting the Express detail thank you so much Dewayne nd the team for making my 2024 Hyundai Tucson Limited look like I just got it I only had it for 10days nd it looked way better then the day I got it...I will definitely be coming back so I can maintain the beauty of my truck ? very happy customer
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May 2024 by Angela Koerner
Had a mobile detailing scheduled and my tech, Oart, did an AMAZING job!! I spilled coffee in my passenger seat and the stain is completely gone. My car is absolutely spotless, will definitely be using Pro Wash Auto Spa from now on for all my detailing!
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May 2024 by Brenda Stup
Had a great experience here yesterday, my first time getting a car detailed. My friend recommended ProWash, and I chose their 3-hour express detailing. My car looks better than it has since the day I drove it off the dealer’s lot, not a speck of dust or dirt anywhere! Everyone was friendly, helpful and patient answering my questions. I will definitely go back again.
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May 2024 by brennan whaley
Thank you for taking the stress out of our PCS! I am forever grateful to all those hands that touched my vehicle to make the process at the VPC E A S Y! Took all the dog hair, sand and dirt from a cross country roadtrip and made the van look better than new!
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March 2024 by Kevin Fulton
Amazing work their tint work is top tier, along with a super helpful, informative staff. I came in today for window tinting service, I asked many questions about the detailing services offered and everyone was patient and thorough with their answers. I appreciate those quality’s the most, one tech even told me that another tech was most experienced and could answer me in greater detail he brought that tech over and listened as the tech explained the paint protection service offered here, so that he could be more informed. That’s rare now days in the service industry! Needless to say this is an amazing establishment and I will come back for all my window tint wash & detail even ceramic coating needs!!! 2 thumbs up To you all thanks for the amazing service!!!! Wayne, Donte, Barry,Tamera, & Rodney I appreciate your help.
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January 2024 by Brendon Raraigh
I have been using this business for years with multiple vehicle tinted and cleaned. Overall I’ve been happy with the work performed. Unfortunately, the last time I visited for a tint I had two issues, 1) They left the tinting water/soap mix all over the inside of the car including the wind shield, dash, and instrument cluster 2) They didn’t walk through the car with me afterwards and I had to go back and have a window retinted because there was a crease in it. I’m hoping that the quality of the last visit isn’t a trend.
In the end, they retinted the window with no problem and the manager came out with me to look over the car and wiped up all the excess liquid the second time around.
Make sure to look over everything before leaving and push back if something doesn’t look right. Trust but verify….
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January 2024 by Wendy Allen
Prowash Auto Spa is the best! They cleaned my son's car with care and a degreee of thoroughness that I didn't think was possible. My son was absolutely delighted when it was done. The gentlemen that worked on the car were respectful and took care of his car like it was their own. We are so happy with the results!
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December 2023 by Mary Winter
Shipping my car overseas and it has to be cleaner than clean to pass agricultural inspections and these guys made it happen. I was so nervous about getting it turned back from the shipper but they actually complimented how clean it was. Everyone I dealt with was very helpful and understanding.
Any army/military PCS needing to ship OCONUS can definitely get detailed here and not worry about being accepted by the Baltimore VPC (notorious for being picky and having high standards for shipping).
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November 2023 by Michael Girardi
I’m the second owner of my RV and I needed someone to do more than just throw some soap and water on it like I do. Pro Wash absolutely crushed cleaning up my RV, it looks better now than when I bought it from the previous owner.
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October 2023 by Leana Breakall
From start to finish, I was underwhelmed and lied to. The website's wording of "Schedule Service" implies that you're booking an actual time, but the times listed aren't actually available and "Confirm Booking" is really just a request. I "booked" a Premium Interior detail for 9am for the next day only to be told 1pm was the earliest they could do. I had half a gallon of milk spill all over the carpet the night I booked and knew it needed addressed ASAP so I was banking on the early appointment. They called back to tell me it would be an extra charge for an enzyme to treat the milk spill, which was fine, and that they could get me in at 11am instead - this was a lie. I asked if they were sure, and they said they were, so I brought my car in at 11 and was there until 3pm. Despite the rocky start, I had hope that all would work out when another person who was waiting raved about their tinting work. I was told partway through my wait that they were going to take longer because of the enzyme service - another lie. They had me pay and I tipped (regrettably) before they explained to me they never actually started on my car until 1pm. So they only spent 2 hours on what should have been a 3 hour service, despite supposedly spending extra time on an extra service. They told me the enzyme spray will smell for a while and may not actually have fixed the milk smell and I might have to come back and get their ozone treatment to address it, but they didn't charge extra for the transferred cat hair. While the dash and leather seats looked very clean, the headliner spots they attempted to treat now have large water stains instead, and the windows weren't even touched. When I treated the carpet myself a couple days later (because the enzyme treatment did nothing for the smell) I saw the brown stain left on my black carpet as well. The service I paid for was supposed to include a "shampoo and carpet extraction to remove deep-seated stains" - yet another lie. I will never be returning and don't recommend anyone get their interior detailed here unless you're looking to pay detailing prices for a wipe down.
