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June 2024 by Camille Menino
My dog appeared to be happy and healthy when I picked her up. That’s all I can ask!
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June 2024 by TRACEY MILLINGS
I love this place! Best groomers I have taken my dog to. They do such a great job on her cut and treat her like their own fur baby.
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May 2024 by Michael Baker
Always takes care of our Fritz while away. Great service.
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April 2024 by Lucas Barcelos da Silva
My dog love that place and the employees are very kind
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April 2024 by judi carsrud
My dog loves this place! He plays outside, he is content in his bed, he comes home happy and energetic. The staff is caring and friendly - rates are very fair and services include bath and shuttle. I had several failures bringing dog sitters into my home, and feel much more confident with their 24/7 attention-
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February 2024 by Laurie Dodge
I used to work here a little over ten years ago but visited again recently and it’s still the same happy place I remember!
Quan is THE BEST when it comes to animals. He truly cares about each and every animal under his care. Your babies get good food if you choose Preston’s. If you bring your own, your pet WILL actually receive what you provide. The animals also get great outside time in private yards! I know they provide dog and cat boarding as well as dog training (which is how I informally learned to train my pets!) I loved working at Preston when I was in high school, and if I needed to board my dog and cat anywhere, it would be with Quan at Preston’s!
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January 2024 by Doug Walton
My mom's dog has been going there all her life, and gets all excited when she goes there. Her excitement says it all!
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August 2023 by Attila Nagy
We’ve used Preston Country Club Kennel, Columbia, MD, for many years. I was generally okay with the service; our dogs did not seem stressed or dehydrated when I picked them up.Recently, I boarded my dog there for five days. I got a call after two days and was told that my dog was coughing. She was vaccinated against kennel cough. When I picked her up, she was coughing badly. They handed me a small bag of unknown antibiotics and vague instructions—no follow-up from them or from the attending vet. Long story short, she had pneumonia and was very sick. The hospital bill was hefty. I will not go back there; I have zero trust in them.
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August 2023 by Zaida L.
During the unfortunate period of seven days when my beloved canine companion was being boarded, he unfortunately contracted a highly contagious respiratory infection known as Kennel Cough. It is an ailment that affected his health, and I was incredibly concerned about his well-being during this time.To add to my distress, I was surprised to learn that my dog did not receive any medical attention from a veterinarian while under the care of the boarding facility. As a diligent and responsible pet owner, I had assumed that they would have a licensed veterinarian readily available on their premises, as explicitly stated in the agreement that I signed before entrusting them with my furry friend.This oversight raises concerns about the boarding facility's adherence to their own policies and obligations, as well as their commitment to the safety and welfare of the animals in their care. It is troubling to think that despite their assurance of having a vet on staff, my dog was not seen by a professional who could have monitored his health and taken appropriate actions in a timely manner.While I understand that contagious infections like Kennel Cough can be challenging to completely prevent, it is disheartening to think that the boarding facility did not take all necessary precautions and provide adequate veterinary care. It is imperative for any establishment offering pet boarding services to prioritize the health and well-being of its residents, and this incident has left me with doubts about the level of care they provide.In conclusion, my four-legged companion unfortunately caught Kennel Cough during the seven-day period he was boarded at the facility. Despite their written commitment to have a veterinarian available on staff, my dog was not seen by one while under their care. This situation has raised considerable concerns about the facility's adherence to their own rules and their dedication to the safety and welfare of the animals entrusted to them.
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August 2023 by Andrea Chamblee
Nice people but the conditions of cages stacked on top seemed wrong, especially when their time outside the cages is so short. The caging area was loud with dogs barking incessantly. My dog hated the noise. There is a small yard for time outside the cages but nowhere for dogs to run. You can pay extra for play time but if they have so many animals and so few employees that play time isn't already included, then that seems wrong, too.
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August 2023 by yanique hancock
Unfortunately I had to give a 1star .. so I picked my dogs up and ace my lab mixWas 45lbs according to them because they weighed him. I boarded them for 9 days and when I picked my dog up he looked like death.. bones was sticking out of every part of his body.. it’s like they starved my dog and said nothing to me . They are extremely lucky someone else picked up my dogs instead of me . I really feel like reporting them . Unbelievable. If I can find a way to post the video of my dog walking in their facility vs. walking out I would because I have both videos
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July 2023 by rudy casper
Always friendly
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July 2023 by William Shotwell
Really nice people, took great care of my PRANCY
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July 2023 by amccarle
Amazing groomer!
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June 2023 by James Stewart
WORST place to leave your pet. I left my cat there while on vacation and was assured she would be taken care of. When I saw her after pickup, the condition of her was beyond what i expected.Her entire cage was horrendously dirty and poor condition. The entire carrier AND her spelled like pee. She was clearly spending a majority of time in her cage to the point she was sitting and laying in her own pee. Any room the carrier was placed immediately filled with a strong stench. She additionally reeked of pee.Furthermore, she lost a ton of weight from when she was dropped off and hadn't been eating.We had asked prior if they could send us either pictures +/- videos for updates and they said no. This doesn't make sense because most places do this to give the owners comfort. Eventually, two pictures were sent and I could tell something was off.Overall - this was a horrendous experience and would not recommend.
