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January 2024 by Waterandground_adventures
Clean, friendly welcoming environment, staff offered great customer service.
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December 2023 by Louise Shaw-Barry
The location is super convenient, the premises is always kept clean both on the floor and in the ladies bathroom and shower room, rarely if ever do I see a machine broken down (which I have in several other locations in MD), the staff members are always smiling and friendly.Only one tiny thing I have noticed though (which has no effect on my rating) is that the manager or whoever resides in the office during middle afternoons always takes time to say hi and speakwith pretty young girls and as a 50+ year old woman it would be nice to get a hello or some type of acknowledgement ☺️
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December 2023 by Ebonyii Shaa
I have been coming to this location for a while and never had an issue until tonight. I usually deal with a pleasant young lady that does body building. She is amazing. But tonight I ran into new people some random girl and a clearly new Assistant Club Manager. The Assistant Club Manager asked me as I walked in to remove my mask so he can check my identity. I asked why and he said that the location just got robbed a couple of days ago and the robbers went thru the lockers. I was like really. I first thought I don’t want to come to a place that crimes are happening as I’m working out. That is scary. I then asked do I look like the robbers and I thought that the request was inappropriate and the reason didn’t seem right. I was immediately irritated. I complied but then tried to workout but it bother me that the front desk folks stepped over the line so I wanted to alert the owners and management that they need to be very careful of their screening procedures. I will be reporting this experience because no one should have to be treated like this. There is a right and a wrong way to screen people for whatever the reason but disclosing that crime is happening at that location and then treating regulars like a potential criminal is just wrong. Your people need training asap.
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December 2023 by Generation Y
Very good place I do a lot of traveling with other people at times to gyms and this one was nice. Only thing I would say is that it is a lot smaller compared to others but still a great place to workout. And staff are very military friendly.
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December 2023 by Katelyn Stensrud
Decent gym. There are a few things it's lacking from my experience with other gyms. However, it's been a year and I'm still going.
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November 2023 by leandro blundo
Clean facility, all the equipment needed, and very awesome Staff.. Maera especially. I forgot my wallet, I'm from outta town, and wanted to get a protein shake. Maera, with love, gave me one on her tab. Very gracious and grateful! 5 stars
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November 2023 by RGI Building
Planet Fitness has up to date equipment, helpful and friendly staff along with an amazing virtual program that teaches you new ways to workout, eat right and stay on track.
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October 2023 by Valerie
I have been coming to this gym for about 2 months now, from CT due to my mother being diagnosed with cancer and the Front desk staff always seem to have an attitude, not very welcoming at all, please find employees who actually like their job
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October 2023 by Earl Matthews
Clean and peaceful since school kids are not jamming up the equipment.
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September 2023 by Nikki Smith
I love the atmosphere! The equipment is easy to use. I love going because it is my getaway time to have time to myself. I'm loving my results just two weeks in.
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September 2023 by RabbitGotDaGun
I like this planet fitness. The employees keep it clean on a regular basis and most of them are friendly. Its a decent size, but a few of the machines like the stair master seems to always be broken. Its not the club’s fault, but the only real complaint I have is that it seems like it doesn’t matter what time I go theres always people at this gym. I went at 4 am a few times and still almost had to wait for a machine (there was 4 and 3 were being used).
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September 2023 by Christopher King
Clean facility and friendly professional staff. Plenty of parking and great price.
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September 2023 by BADETTE Yonel
very clean, large space, enough equipment for the customers to do almost all exercises.Professional customer service.They need to update the coach service only, after that everything is perfect.
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September 2023 by Danielle Etheridge
I enjoy my experience at PF Columbia. The staff is nice and the facility is well kept and clean!
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September 2023 by elizabeth turner
The overnight staff is AMAZING! Staff member “Kenna” went above and beyond for me ! Great staff you have here !
