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December 2023 by Kate Cullen
I could not believe there were no Chanukah items in the store. I will not be back to this store.
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November 2023 by Grace Vega
Ordered Mylar balloons for a birthday party and the 3 people behind the counter filling the order were so busy talking and complaining to each other that they didn’t even bother to tie any of the balloons tightly to the strings. 3 balloons fell off of the strings, one after another: one in-store, one in the parking lot, and another once we got home and took the ballons out. Having to turn around 3 separate times to get my balloons fixed was a huge pain that could have been prevented if the employees cared enough to tie them properly in the first place. They were also very frustrated with me each time I had to go back to get a replacement balloon.
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November 2023 by William Turri
Had a variety of costumes, but I was only able to find one adult-sized costume when I got there
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October 2023 by Alicia Freelan
Terrible customer service. I was in the store with my 3 year old and she needed to use the restroom. I asked a staff member who I'm very confident had just walked out of the restroom and was informed it was for staff only. I tried to explain it was for my child and he dismissed me and walked away saying "You will have to go next door." I went in to shop for a class party and would likely have spent alot of money in the store had this interaction not occured.
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October 2023 by Googs
Always like this spot - decent selection of gear, especially this time of the year with spooky season!The staff are friendly and don't pester you.
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July 2023 by Eb G
Limited selection. Staff was nice. Very clean store. Plenty of uncovered parking out front.
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June 2023 by Richard Fields
They had everything we needed for my son's graduation party.
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May 2023 by qitigal
I always go here for my bday balloons for my kids! The prices are fair and the staff is very helpful.
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March 2023 by khurram khan
They did not return my items I had to go back 30 min to return that was very inconvenient
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January 2023 by Lylan Sephrine
Will not abide ADA Law for service dogs . Looking to contact corporate and file a claim as denied services on the basis of disability
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November 2022 by Jordan
Online pick up went smoothly. Got first pick up of the day.
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September 2022 by Theresa P.
Wow! Just encountered a terribly nasty worker at this Party City! She was rude and I'll tempered. I realize everyone has bad days, but she didn't even attempt to apologize. Actually, I was going to pick up some basic party supplies while I was there but they had very little. As a customer who's spent significant money at this store over the years, it was disappointing. I will not be back.
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September 2022 by Randy S.
Ordered balloons online and they were ready on time. Staff was kind; didn't mind reorganizing my balloon bouquet to make it look how I wanted
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September 2022 by Devin Andrews
Needed a last minute order for a baby shower and had to get it before the pick up time. Unfortunately my order wasn’t until 4pm and it was only 2pm but Barbra, Audrey, and Brittney prepared my order in minutes and had me out the store. Great customer service from all of them and did it with a smile! Will return for future orders!
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August 2022 by Keisha Hawkins
Didn't have exactly what I wanted so I settled but was satisfied with my purchase!
