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March 2024 by Cassandra De Leon
I should have written a review a while ago! I love the challenging workouts, the community, and most importantly the coaches! They really deliver great energy every class! Special shout out to all the host staff to greet us, they are very sweet and helpful!
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March 2024 by Candy John
Simply put the cancellation process is unnecessary difficult. The studio manager falsely represent that freeze before cancellation was the best way to go only to be charged an additional 2 months. I would give negative stars if I could
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March 2024 by Erica
Had a great experience!
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February 2024 by Paul Lavin
I love my workouts at Orange Theory Columbia. It is a wonderful community and I love all the coaches! They are the best!
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January 2024 by Kathleen Irvin
It a great place to workout , very clean and staff is very helpful.
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November 2023 by Kathy Taylor
Very supportive and professional coaching. Workouts are fun and varied. I have never done the same workout twice!
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October 2023 by Mary Weber
I love everything about OrangeTheory Fitness Columbia. Starting with the coaches - they are all amazing and motivating and each has a style all their own. The music is great and keeps everyone moving. The variety of exercises focusing on endurance, strength and power makes things fun. They also have challenges, theme days, specialty workouts snd benchmarks. They celebrate your successes right along with you. I hope you give OrangeTheory Fitness Columbia a try and love it as much as I do!
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August 2023 by John Best
Good place for cardio. Staci is a great coach. If you visit be sure to ask for a fitness tracker to rent. It really motivates a person to see what they have achieved during their workout. The tracker will record steps, calories and "splats"Orange Fitness will challenge you.Good for all levels of fitness
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August 2023 by Fatih Comert
Please be cautious of their cancellation policies. It's unfortunate that canceling your membership requires an in-person visit. Failure to do so results in continued charges on your card, even if you no longer attend their establishment. My wife had a membership and visited a few times. However, upon discovering her pregnancy and experiencing a difficult pregnancy, she chose to discontinue her membership. Despite her efforts to cancel over the phone, they insisted on an in-person cancellation and continued charging her card. As a result, she refused to pay. Consequently, they sent her account to debt collectors for two months of unpaid membership fees—fees for a service she never utilized. These events took place in January 2022, and today (July 2023), I received a call from a debt collector threatening to report her to the credit bureau. It's disheartening to realize that in this day and age, we are unable to cancel memberships through a phone call or app. While the app facilitates class bookings, canceling a membership remains an arduous task. This business model appears to be nothing more than predatory.
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August 2023 by Len Sitnick
Their programs and coaches are awesome. Their fees are ridiculous. I wanted to freeze my membership due to some schedule changes at work. They sent me a form to do so and didn't inform me that there would be a MONTHLY "freeze fee" that is only there to "lock in your rate." They already raised rates at the beginning of the year, so there's nothing to lock in. I called numerous times and nobody was available to help, and left a voice mail which wasn't returned. I got someone today who told me about the fee, and I told them I'll just cancel the membership. Well, that's a 30 day waiting period, so I'll get charged another freeze fee during that time. If you join, just be extremely wary of the fee structure and make sure you proactively ask if any changes to your account (freezes, upgrades, downgrades, etc) have fees associated with them.
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August 2023 by Daniela Nevo
I have been coming to OTF Columbia for almost a year! Customer service has always been amazing. But Shirani is just superb! She really goes above and beyond, and you can tell she really cares about you, motivates you and makes sure you are doing what you need to do to reach your goals.
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August 2023 by natalie stuppard
I have been doing OTF since April and love the classes. Coach Staci is the best and her music is always on point!
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June 2023 by Sharonda Ebanks
Love the experience and the accountability. If you need an extra push and motivation it is definitely worth it. I would never work out this hard or get the results I’ve gotten from OTF at a regular gym.
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January 2023 by Janice Sarris
The trainer is very knowledgeable and knows how to keep you motivated! I encourage anyone who wants to get in shape and get healthy to come and just visit guarantee you will want to stay.
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January 2023 by G. Knox
A coworker told me about Orangetheory 3 years ago. I honestly thought it was silly at that time. Today, I understand their methods better and understand that there is a difference between working out and making actual gains. Orangetheory is helping me make actual gains.
