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November 2023 by Angela Albrecht
I am absolutely blown away by the stellar job that Kristian did. He was on time, incredibly thorough with the process and an absolute pleasure! The car looks brand new and I could not be happier with it. If you're thinking about getting your car cleaned you truly don't need to look any further. :)
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October 2023 by Lana Nieves
George, Tayvon , and Kristian detailed my RV. They were prompt, courteous, and professional. They had it looking like new when they were done. I would definitely recommend them!
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September 2023 by Joan D.
Very good work. There was a minor issue with their loaner car but they quickly addressed and rectified it. Nice, professional staff!
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August 2023 by Autumn F.
I booked an appointment with this detailing business with ease. I was contacted and given a few options after explaining what my car needed. I got an appointment to have someone come out. The young man came out to detail my car and just DIDN'T do a good job. I paid $250 for detailing services and I could've done all the things he did (and didn't do) with the right tools. My windows were still dirty. My rear view mirror wasn't cleaned. The seats still looked dirty. It wasn't worth nearly $250 for the service provided. It's awesome that they come out to you but that's the best thing they do. I only gave two stars for the customer service I received BEFORE detailing services were provided.
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August 2023 by Taylor Rites Eisenhardt
Recently used this company for a mobile detailing. At first glance everything appeared to be cleaned, not an amazing job but I don’t normally expect perfectionism and I also had 10 minutes to leave for work by the time it was finished (scheduled time was 8:30-9 and he arrived just short of 9:30) I paid for the showroom shine which boasts “a meticulous cleaning of every crack and crevice” as well as “complete vacuuming of all surfaces” and “cleaning of the headliner”.Upon inspection the drivers side seat bracket had been cleaned well but the passenger side was forgotten. There is residue spots on most of my knobs. The headliner had not been cleaned at all and I took it upon myself today to wipe it down when I noticed that both ceiling handles in the back had not been cleaned at all either, as well as the back windshield area a lot was missed with the vacuum .I don’t normally complain and I’m grateful for the difference that was made but disappointed greatly from what I expected based on the product description .My icing on the cake was that the tech texted me shortly after leaving and asked “to keep my number for personal use” which was a bit unprofessional but gave my husband a good chuckle.Service: Auto detailing
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August 2023 by Kirsten Vijil
I can't say enough positive things about On The Spot! But more importantly, George is awesome! So professional and kind and when he returns my car it's immaculate inside and out! If you are looking for a new mobile detail company, try On The Spot, you won't be disappointed!!
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June 2023 by mark williams
All I can say is WOW! I'm over the moon about the job they did on my car! George arrived right on time, was friendly and courteousand answered my questions then went right to work. I got the Showroom Shine package and I swear my car looks better than it did when I bought it! George spent 3 hours on it and went over it with a fine tooth comb. Every nook and cranny was was cleaned and nothing overlooked. Thank you George and On the Spot for a job well done that highly exceeded my expectations!Services: Steam cleaning
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May 2023 by Keesha K
First time using On The Spot Mobile Detail and it was phenomenal. Made my newly purchased used car look brand new again. Highly recommend and will be a repeat customer.
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May 2023 by J. Carson
I just bought a used car that needed a serious cleaning as it had a lot of baked in stains, odor, etc. I worked with Craig today and he hooked me up with the Heroes Detail, which is akin to the showroom but at a discounted price for military. The car is definitely a lot cleaner than when I first brought it in. But the real reason I’m giving 5 stars is because they provide you with a courtesy vehicle while they detail your car so you don’t have to sit in the waiting room for hours at a time. I was able to get a nice clean car without putting a halt to my busy day. Will return soon.Service: Auto detailing
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May 2023 by John ..
They did an outstanding job on a very dirty vehicle with a ton of dog hairs. The pick-up and deliver service was extremely helpful.
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April 2023 by Patience T.
Great job done. My car looks like brand new. I will refer this company to my family and friends. I love the professionalism displayed. Bravo on the sport Detailing. You guys are great. I will use you again and again.
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March 2023 by Pei-Ju Chin
I had Opti-coat 6 years ago for my 2016 Mazda 6 at On Spot Mobile Detailing and was very satisfied with the result even after 6 years. Therefore, as soon as I get my wife’s new NX, I immediately make an appointment with them to have Opti-coat on it.It turns out Opti-coat itself is good, but you have to carefully choose who do the work. After driving home and look at the detail, there are seeable scratches on the gear shift panel (they offer the express interior clean as the package) and rear bumper, which were not there before. We just got our new car less than 3 weeks and never wipe or wash it by anyone except dealer. Even the scratch was there before, they should just polish it and deliver a perfect work to satisfy their customers. I might be very picky about the work, but the quality of work is just not acceptable if you are spending a fortune. Opti-coat itself is good, but please do your homework finding a good retailer to do the work.
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March 2023 by Nathan Scheib
Detail was fine. Feel like they didn’t do much better than i could have done on my own so just saved the time. Had to reimburse me the 3dd row charge because i folded down the seat later that day and found they did not vacuum or clean anything in the folded down configuration. They were on time and easy to deal with. Just wish the cleaning was a bit higher level and more attention to the details like around door seals etc
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March 2023 by Christina K.
From booking an appointment to the end result, working with On The Spot was smooth and enjoyable! The receptionist was caring and knowledgeable; she helped me figure out the right package for cleaning my parents' cars inside and out for their anniversary. We picked a day and time that worked great for me, and all I had to do from then was wait until our technician, Satara, to call us to let us know she was on the way the day of our appointment! Sure enough, Satara called an hour before getting here, giving us plenty of time to get ready for her. She was a pleasure to work with, guiding us through her process before she got to work. She put my mom's worries to ease, so we were very comfortable having her work on the cars. I wish I took before and after pictures, because you would not believe the miracles she worked! My dad's car is quite old, but she got every speck of dust out of the cup holder console, and all the dog hair out of his carpets! Inside and out, their cars look like brand new. They can both take pride in their cars again. We will always work with On The Spot, and hopefully with Satara again!
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February 2023 by Nombre O.
I had cause (my dog decided that my truck was the perfect place to "mark his territory") to have On The Spot Detailing come out and try to clean up my mess of a vehicle. I found them through Yelp, and the response time was measured in minutes, not hours. Each response was professional and handled with care, professionalism, and pride. When they understood the perceived (on my part) urgency to get this taken care of, I was on the schedule a day and a half later. I received a call from On The Spot to make sure what I had ordered was the best option, which they helped modify, saved me some money, and got on the schedule. Shortly after that, I received an email with all the pertinent information for my upcoming visit by their technician. On the day of my appointment, George arrived on time. He was professionally dressed, had a big smile, and let me know he would be a few hours, but not to worry, it would look better than I could expect once he was done. I have worked in customer service, and hearing that always makes me cringe. George took so much pride in his work and care in ensuring that what he had proffered would be delivered. It's not a surprise he would propose such a lofty goal. My truck LOOKS (and smells) LIKE NEW! He is the epitome of a caring professional. Without question, I will contact On The Spot detailing to have them regularly clean my truck and my family's cars.
