-
May 2024 by Lisa Lovett
Went in to open a savings account last night. Everyone was rude, arrogant and dismissive. I am already thinking of going back and closing my account.
-
November 2023 by Eugene Dvoynoy
I would not recommend to go to this branch at all their customer service has been horrible for years. I came in to get a few statements, and everyone in the branch is refusing to help, somebody who was helping me, and could not solve. The issue literally came up to me and said he’s going on his lunch break, and then the manager approached me and is telling me that there’s no way that they can help me when clearly, they have all the information that I need, just because my account is closed, they are trying to avoid doing any work to help the customer. What I would do is close it and choose a different bank account because they will never go out of their way to help anybody. It has been like this for a very long time. Do not recommend coming to this branch at all. They are very slow and very disrespectful to their customers.
-
November 2023 by Laura Hollister Fenton
This branch is closed.
-
June 2023 by Kim V.
Andrea Ferguson was great. Quick and friendly service. I did have an appointment booked online ahead of time but I was able to be in and out within 10-15 minutes.
-
October 2022 by Joseph Conjura
Horrible customer service and the worst tellers.
-
August 2022 by B M
I went in there with my llc documents and opened a business account. I was told by Kristen Havrilla that I will get a call in 2 business days to come in and sign documents. I returned back in two weeks to follow up since I didn't get a call back. After I waited for 30 minutes, I was told that they're still working on it......really?? Or is the paperwork turned in at all? Stay away from this branch.
-
August 2022 by Eugenio Montes
Very good afternoon, God bless you... Well, customer service is excellent... In everything...
-
April 2022 by John Waldron
I was treated very rudely by the receptionist and brushed off by the manager.
-
August 2021 by Lynn A.
Only gets 1 star so able to rate. I've gone there several times to cash checks( friend has account there) Dealt with Anthony mostly VERY AWESOME polite man But this time MARIA ( BEWARE OF HER N HOPE SHE LOSES HER JOB) got to me 1st. After 10 minutes waiting she ask' have you cashed checks before fro this person ' taken back by her demeanor but that audacity of the question' I said yes and Inquired why' ' Well we get a lot of fraud n have to check to make sure signature is good' ( not sure if this was racial motivated' But I told her ' how dare you say that to o me and shouldn't have taken you almost 15 minutes to check signature before you had the nerve to insinuate fraud . Manger came out and not let her laugh at me but continue to be disrespectful to not on my but him. I got my $$ and left humiliated furious. Will contact President of Bank
-
July 2021 by Eric Kelley
I have never had a better experience than here. Staff is always courteous, Phil the branch manager has helped me in ways I didn't know were even available to me. I am so glad I decided to walk through the door and choose here. It hasn't been just been a banking experience, it's been much needed help and support.
-
April 2021 by Greg Amiker
Hectic and congested Shopping Center Parking lot. Hard to navigate around the construction to the building the bank the is in. The ease of driving around to the side of the bank was difficult because of the construction to reach the ATM Drive thru. Once the construction is completed, I like the Service and the Staff at this location and would give 5 stars.
-
April 2021 by Elizabeth Mills
I have been a client of M&T Bank for over five years and speaking with Phil he answered ALL my questions and was very helpful on what I needed. If you ever call in, ask for Phil!
-
August 2020 by Brandon Whetzel
Drive through atm out of service. Lobby atm after hour entry doesn't work.
-
May 2020 by Gerald Wright
May 5 2020
-
April 2020 by Brandie Vassor
Inside is locked. So you would think the drive thru would have more than ONE person working the drive thru...NOPE. One person...20 min wait for 2 lanes
