“It’s rare to find someone who truly prioritizes customer satisfaction the way this agent did. Their friendly attitude and clear communication made the whole process smooth and stress-free. I highly recommend this AT&T location and especially this sales agent Nia, if you’re looking for top-tier service!”
“Dasia was pleasure to work with and she made sure I was taken care of. She was an amazing employee and treated me with care and respect. Will definitely keep coming here, I truly enjoyed my experience”
“I searched out this location to give Andrew kudos and am not surprised to see multiple reviews mentioning him by name. Fantastic customer service, patience, follow through, and communication. We had some timing difficulties to get phones transferred from Verizon on our side and Andrew stayed with us through it all. What he said he could do, he did. All promises delivered and with a (phone) smile. Fantastic rep.”
“I never visit any other stores, this is the best one in the area. Everyone is always super helpful and the customer service is top notch. I recently upgraded my phone and they assisted me with everything I needed!”
“My husband and I had to make a couple of trips to resolve an issue with my phone. Anna and Joe were extremely helpful. Anna went above and beyond. Many thanks to your great staff.”
“Nadini was so helpful knowledgeable and amazing we had no issues all my problems were solved and she even was able to bypass all the security issues and account hurdles ! Top tier! She needs a good bonus because she also managed about 8 other customers that walked in with great customer service all while helping me add 4 lines and disconnect 4 lines”
“I had the bad luck of losing my phone at a concert and needed a replacement. Xavier at AT&T in Columbia Mall was extremely helpful in setting me up with a new iPhone 14 and made it as smooth a transition as possible from the old phone to my new phone. His customer service was unmatched and reminded me why I keep my business with AT&T. Thanks again!”