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“We had a great experience buying two mattresses. Lauren provided assistance to answer questions as she was juggling multiple customers. Brandon finished working with us explaining what we needed to know. They recommended different types of beds aware of price points and expectations. Thank you to both!”
“Bryan Stewart at the Columbia, MD Store was awesome. He took so much time to make sure our Mom was able to choose the perfect bed for her. There are so many value add options and he was so knowledgeable. The sale anf financing was smooth. It is well worth the trip into the store.”
“Keron was extremely thorough, knowledgeable, and helpful; he is great at his job and made it an experience. The process was easy, and the mattress warehouse is clean. I am completely satisfied and would definitely recommend the Mattress Warehouse in Columbia.”
“The store was very clean and nice. I started my experience at the Canton store with Kenton and then went to the Columbia store and met Donte. They were both very friendly and very helpful and polite and they knew what they were talking about with the products. I felt at home with them both nd I would definitely recommend them both and would definitely be back hen its time for a new mattress”
“I came in the look for a leather sofa for my living room and was warmly greeted by Gwen the sales person. She showed me several pieces but they didn't either match my taste or budget. Gwen proceeded to ask me if any other styles would be suitable and showed me other sofas.Then as she showed me other styles and colors, Gwen asked how did I like this one, nothing else was said except, "I love it!"Gwen was so patient and friendly (as were Nittlo and Ginny) and never once gave me the feeling of being pressured to make a decision or buy anything. My husband and I had the greatest experience and will definitely go back . Not to mention the unbelievable selection and styles available at Divano Designs.Thank you so much Gwen, Nittlo and Ginny.Suzanne N.”
“I’ve been shopping for accent chairs and a small entryway table for my yoga studio, and I never would have thought to check out Bob’s. Not only did they have exactly what I was looking for, but I also found some great accessories.
I visited the Columbia, MD location, and my sales associate, Ayodeji, was wonderful—so patient and never made me feel rushed or pressured to buy anything.”
“I walked into the store and Leslie showed me to my sofa. She then left me to try it out. She returned a short while later to ask if I had questions which she answered. She didn’t hover or push. Thank you Leslie! You turned what I thought was going to be tedious pushing by salespeople into a purely enjoyable afternoon. She was delightful as was our designer! The team completed and complemented each other and I have never been happier. I’ll be back for some chairs, wall art, lamps, and lots more!!! BIG THANK YOU!!!”
“We have only had our sleep number bed for two weeks, but already love it. We loved our service at the store in Columbia. Christopher was very courteous and thorough. He helped us pick the best model for us so efficiently! Thank you!”
“Justin C was such a nice man to deal with. My mother isn’t with it all the time and he made her feel so welcome. I asked him not to discuss prices in front of her because she still thinks things should cost $5 ha ha.
So he he just said we are having a sale and don’t worry about the tags. We left purchasing a sofa and chair for a fair price with added protection plan and delivery with set up. Thanks Justin”
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“I went looking to find a mattress to get some relief. My current mattress was giving me the blues and a lot of sleepless nights. Darian at the Columbia office is a mattress expert and has the best customer service I have ever experienced. He made me feel comfortable to ask questions. I left out with signed papers and a new bed to look forward to. Thank you Darian! You are the absolute best!!”