Mattress Firm Columbia Cross offers an exceptional shopping experience for anyone seeking the perfect mattress. The staff, including dedicated Sleep Experts®, receive over 200 hours of training to provide tailored solutions for customers, ensuring they get the best sleep every night. The store features popular brands like Sealy®, Tempur-Pedic®, and Serta®, and customers can enjoy a 120 Night Sleep Trial® along with the Love Your Mattress Guarantee®. Reviews highlight outstanding customer service, with staff members like Dianne and Ann being noted for their attentiveness and knowledge. Customers appreciate the no-pressure environment and the personalized assistance they receive while selecting mattresses. Overall, Mattress Firm Columbia Cross is highly recommended for those in search of comfort and quality in their mattress shopping experience.
Ann was very friendly and knowledgable. Not pushy at all. Overall, a great buying experience.
December 2025
Ana helped us shop around for the perfect mattress. She was very kind and patient with us. This was the first time we've shopped for a mattress like this and were unaware of how many options were available
December 2025
Ann is very knowledgeable and professional. Our purchase experience was comfortable and pleasant.
