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March 2023 by Ny S
Went in for an embroidered hat and Marvin took great care of my order. Order was made to my liking and was done in a timely manner. Customer service was amazing!Thank you Marvin!
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August 2022 by Matt Benoliel
If there was zero stars I would have left that rating. Embroidery work was exceptionally poor, customer service was even worse. I emailed the store and had no response.
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June 2022 by Brad Jacobs
Lots of cool hats, great selection
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October 2021 by Bill R.
Yo how are you going to mark up prices with some fake sticker then say it's cause of a shipping error. That's terrible
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September 2021 by Deluxe Recordings
Got a custom ? done here.Great customer service,and it came out ??
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June 2020 by Jake Six
Good selection, horrible service. How long to you have to wait to be helped? Not again
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February 2020 by Michael Roy
Terrible customer service all across the board on handling my custom order . I’m a business owner myself and the communication and timing for something simple was terrible . I wouldn’t recommend this location for customization or professionalism
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February 2020 by Kevin Turner
Where to go to buy authentic-over-priced major league covers, and hats too!?
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November 2019 by RockQuarry SoftwareConsultants
Not open
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September 2019 by eddie moore
Love hats you may get a kick out.of this place
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June 2019 by Jocelyn B
We weren't able to find exactly what we were looking for but the employee was very friendly and helpful and able to point us in the right direction.
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June 2019 by Chris Peca
I go in looking for fitted hats and the employee asks me my size and guides me to a section that is all the 7&3/4. It's about ten hats total and he tells me more people wear a 7&3/8 than a 7&3/4. It's obvious they literally give zero cares about their customers. Been buying hats in this store over 20 years. Won't return
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February 2019 by Ryan The Wine Guy
Have always had friendly service when I went in. Of course sometimes didn't find what I was looking for, but I know when I can find something I go here.
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January 2019 by Chris Miles
2 days ago I went into lids to get a hat customized it took 2 days to get the hat and when I finally got the hat the design on the front was not the right design. I told the employee and not once did he offer to do anything to correct the error all he did was throw the hat at me and told me to get out of his store. That will be the last time I ever go to the lids in the Columbia mall
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December 2018 by Joseph Lane
AWESOME store. Great place to customize your hat (lid). Eric was extremely helpful, patient and friendly. We hope he's there when we go back to get more hats!
