-
April 2024 by Bradley Layne
Vonnie took something I hate doing, shopping for formal attire that actually fits my tall frame, and made it a stress-free experience. She got me the only slim-cut shirt in the store with sleeves long enough for my arms and spent over 30 minutes personally assuring I had everything necessary to look my best for a wedding this evening. The service was phenomenal — please carry more in longer sizes!
-
March 2024 by Paul Boyce
Charlton and his team consistently provide top tier service. I highly recommend this location.
-
March 2024 by Paul Ametepi
Great place to shop! I love this store! The Store Manager is great, and the wardrobe consultant! Check them out!!
-
March 2024 by Malcolm Oliver
I recently had the most exceptional experience at Jos A. Banks, and I can't stop raving about it! I needed an all-black tuxedo tailored perfectly to my 6’5 frame, and I was met with unparalleled service and expertise.From the moment I walked in, Charlton, the store manager, greeted me warmly and assured me that my needs would be met. In less than two days, Charlton and his team had me fitted, tailored, and looking impeccable in my new suit. Their efficiency and attention to detail were truly remarkable.What truly set this experience apart was the warmth and professionalism of the staff. They made me feel like a VIP from start to finish, ensuring that every aspect of my visit was seamless and enjoyable. Plus, the unexpected pleasure of meeting the mayor during my visit added an extra layer of excitement to the whole experience.But the real highlight? The compliments I received at my black-tie affair were endless. Everyone raved about the fit and style of my suit, and I couldn't have been happier with the result.If you're in need of exceptional service and a perfectly tailored suit, I highly recommend visiting this Jos A. Banks location and asking for Charlton. Trust me, you won't be disappointed.Here’s me in the suit.Thanks again Charlton and Staff,-M
-
March 2024 by Scott Spedden
Thank you to Charlton and team! I was in a crunch for time because of a work event and Joseph A Bank came through for me. The service has always been top notch. The people are friendly, helpful, and accommodating. I was able to find good quality clothing and have it tailored to my size. I will be back soon for more outfits. Thanks again!
-
March 2024 by Edward Parker
Exceptional experience at Jo’s A Banks Columbia store! The customer service was top-notch, and Manager Charlton Parker went above and beyond with great recommendations for suits tailored to my occasion. His attentiveness and expertise made the shopping experience truly outstanding. Highly recommend Jo’s A Banks, especially for the excellent service provided by Charlton Parker and his Team!
-
March 2024 by Rodney Johnson
Very good photos to use from this store. Very good store and very good program
-
March 2024 by The Community Educator L
Man!!!! I am happy to spend money at columbia Josh A Banks! They know what they are doing. They teach, give advice and take pride in what they do. The store manager Charlton is the man!!!!???. Love coming getting the best clothes and feeling good. Love this spot!!! Here is my son loving his fit!
-
February 2024 by John Gaylon
The only helpful personnel was a lovely lady named Ms. Mister.I am writing to express my extreme dissatisfaction with the service I received at this specific storefront. Despite multiple visits and attempts to rectify the situation, I found the overall experience to be nothing short of a disaster.My frustration primarily stems from the incompetence displayed in handling custom orders and communicating effectively with customers. On no less than seven occasions, I was compelled to visit the store due to errors ranging from mishandled orders to a lack of coordination among staff members.In particular, my initial fitting for custom tuxedo pants was a debacle that took three attempts to resolve. Despite providing clear specifications (size 34W 30L, athletic build), I was met with a series of incorrect dress pants. It was only through the assistance of Ms. Mister that I finally received suitable fitting pants. She was the sole employee who demonstrated any semblance of professionalism and competence throughout this ordeal.Moreover, the communication between staff members was abysmal. Despite notifying the store 24 hours in advance of my visit (they called to inform all of my items were ready) multiple custom items, including 3 custom dress shirts, 1 set of dress pants, a tuxedo jacket and 1 set of tuxedo pants I was informed upon arrival that two items were inexplicably missing. After a frustrating 1.5-hour delay, the missing items mysteriously appeared. The lack of organization and accountability in this establishment is simply laughable.Furthermore, the absence of any meaningful apology from the staff for their numerous mistakes. It is utterly unreasonable to expect customers to be understanding in the face of such inconvenience .I strongly advise prospective customers to seek out reputable custom tailor shops instead. While I initially sought to save money by utilizing this services for my tuxedo pants, I have learned my lesson and will not make the same mistake again.
-
February 2024 by Daniel Butler
Great employee helped us select materials color and style for are occasion. Thanks to Wallace we had an enjoyable experience.
-
January 2024 by M C
This location seems to have a pervasive culture of poor service and not to have the tailoring staff necessary to perform the services they offer. Five visits later, I'd pay another $2K just to never have to come back here again.
-
December 2023 by Stephanie Jackson
They are always so helpful.
-
December 2023 by Charles Paul
Wallace was super helpful with finding me a suit. He has a great eye for style.
-
November 2023 by Kevin Caffrey
Staff was rude, tailor is not very good. The clothes are reasonable as far as quality and price but the in store experience and service is awful. Just buy online and find a real tailor
-
October 2023 by Aren H
Clothing was sized incorrectly and I was also told that I never paid for the rental when I did. Had to show them a receipt to prove that I paid…. This is something they should have on file
