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October 2024 by Sacha Allari
Went in for a 2nd time and was just browsing, whilst I understand that it's customary to keep an eye on who enters the store it would be great if I received the same warm welcome as other people that were in the establishment. I was greeted with a cold stare and a lazy can I help you, when I replied that I was just browsing he did not engage in making me feel welcome it felt like a no poor person Ive no time for you. It was relatively quiet and the staff member was a man with glasses and a checked blue suit jacket. To be honest I had 900 dollars on me to spend on a decent set of clothes and I just thought this establishment was not worth my custom. It does however have good quality goods just wish that it had a better class of customer sales man that could convince me to buy there quality as I've been upserved better service with a smile in MC Donald's. My first visit was the same the week prior by the same server so it's not an off day. I'll be back next year hopefully the feedback will improve the service.
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September 2024 by Randy Goldstein
Highest quality you’ll find anywhere.
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July 2024 by Bella Naughty
I took my dad in to shop for shoes. He doesn’t buy himself new clothes or shoes like EVER so I wanted to treat him to something nice. Eddie (if that’s how it’s spelled??) greeted me and my dad when we walked in. Another gentleman I forget the name of also greeted us shortly after. We tried on a few different styles of shoes and found two pairs thanks to Eddie’s suggestions. My dad said they were comfortable and “what the suave men seem to wear” so I’d say that’s a solid 5 star review from him! My experience was good as well and I loved a lot of the shirts so I’m def coming back soon for more :)
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July 2024 by trey warman
Nice shoes. Good quality and likes the styles. However, they only had medium sizes and I needed a wide. The sales person was rude and wouldn’t believe me that I needed a wide size shoe. After he practically tossed the foot measuring tool to me and asked me to step on it , despite the wide measurement he argued it I just needed a longer shoe.
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April 2024 by Daniel Villarreal
The salesman was rude, arrogant, snooty and use sarcasm at first contact.I was at the store on April 19, 2024 around 5:30 pm. EST.Do not come to this place unless you want to take a chance to be disrespectedThis man might be in his early 50s and something is wrong with him.I hope corporate or the store owner read this review.
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January 2024 by Terry Butler
The store was very busy during the holiday rush, but the staff took the time to provide quality assistance to my wife and I.
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August 2023 by K M
Judging on recent reviews, I too encountered the same salesman and agree with all of them. He was rude, condescending, and judgmental. Asking him questions and assistance would rile him up for no reason. I've already decided a pair of shoes from online, but he made it a very uncomfortable shopping experience. I will not be going back to this store.
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June 2023 by Nicholas Squillante
Just bought shoes from this location. Bad experience. The employee was rude and condescending. They were not helpful in making a shoe selection and just pushed me to buy the most expensive pair.
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November 2022 by Luis A.
I always find good deals at this location. Great value the price. The shoes are very comfortable and look good as well.
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October 2021 by Ryan Chin
Eddie was super helpful and assisted me in getting a suit for a wedding. I looked super sharp, and to be honest I don’t know how to dress properly to impress anyone. Thank God for Eddie!
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October 2021 by sisay wolde
The sales person on October 10 at 12 am was unprofessional and I don't like the way he treated me i come in to buy a shoe saw it on the catalog he judged me though i m not buying and he wasn't happy to show me i m very disappointed and went to other store to buy a shoe he shouldn't discriminate buyers
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June 2021 by Samuel R.
Several weeks ago I went to Johnston Murphy shoe store because I saw the new line of golf shoes that they carry, a young lady Lupi, was great I got the shoes and loved them so much that I went back to get another pair that needed to be ordered, meanwhile I was looking for a casual shoe , this time when I went in a salesman was there, when I went in he never spoke or said a word then he went to the back of the store and was gone for a few minutes, when he returned I asked about a shoe which he snatched from hand at first I didn't say anything until I handed him another pair and he snatched those at that point I decided to leave before it got ugly. I called customer service and simply got lip service. I have no intention of spending my money and be rudely disrespected at the same time. Meanwhile the shoes I order didn't come when I called was told they were on back order until October, I never received and thing telling me this, so I canceled the order , then decided to look on Amazon and there they were for thirty dollars less. I love the shoes but I don't like being treated like crap.
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May 2021 by Robert Abe
Love this place. :)
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February 2021 by Elsie Wood
For decades I have purchased sneakers first based on how they look and then on if they fit. Lesson learned. Much better to have a professional look at my feet and how I walk and bring me the right shoes. Took half the time and my feet feel great.
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October 2020 by Kevin T
I love the styles offered at this location. Picked up a pair of brown chukka boots and a set of socks. I will be back for a pair of black Chelsea boots before the holiday.
