10AM - 8PM
6365 Dobbin Rd, Columbia“The people working here are very nice and polite and were able to help me quickly. I just wish they had their store's phone number listed on Google maps or even their own website so I could call ahead of time.”
“Tushar was great! Honestly I was a terrible customer and didn’t pick up my phone in a timely manner. But Tushar was patient and helpful. Thank you again for your help!”
“Al Jackson was so kind to me. He took time in explaining many aspects of my phone to me.
Was patient and exemplifies what Verizon should be all the time. I have not had this experience in other stores especially the corporate stores .”
“Worked with Aliayah, and she was very thorough and informative! She greeted me upon walking in and made sure that I was helped to the best of her ability. Thank you so much for your help, keep up the great work! I will definitely be visiting this location in the future! #CollectedConsciousMediaLLC”
“This is an AMAZING T-Mobile location! I had the privilege of working with Associate Jonathan who went above and beyond to assist me with my T-Mobile phone. Jonathan patiently explained what was happening and also called a tech to assist! Now my phone is back working and I'm feeling great about this experience had to share!! Go see Jonathan and the rest of the team at this location it's a guarantee they will help! They all are awesome!”
10AM - 7PM
7351 Assateague Dr Suite 210, Jessup“Went to the store today because Xfinity main call line was useless when trying to get my new modem hooked up. We went to this Xfinity location and spoke with Henry who immediately let us know our router was not compatible with our upgraded wifi which no one on the main line let us know. We then went on to get an Xfinity router and Henry worked diligently and happily helped us set this up even once the store closed. I absolutely appreciate everyone at this Xfinity especially Henry who solved my problem in 5 minutes that Xfinity 's main line couldn't solve in 6 phone calls. Thank you Henry!!!”
“My goodness friendly atmosphere, in and out of store less than 1 hr, Bill switched 2 phones over to T mobile, completely setup phone website...etc outstanding service”
“Had to upgrade my phone. Been with Boost Mobile for over 12 years just wish that would count for something on my upgrade prices. Gotta say I love my LG phones tho. Android for life.”
10AM - 8PM
6626 Security Blvd, Baltimore“I had the best time today upgrading my android to an iPhone. I was not sure what to expect but I have to say Lisa and Rosa exceeded my expectations today!!! Kudos to the other agents in the store. I had a very pleasant experience with the entire staff when I was there even if they were not helping me directly.”
“Boost Mobile is the best mobile company I have ever used Very friendly staff and fair on prices for phones. Staff really goes above and beyond for a customers. I highly recommend them and I have been with them several years now. Same monthly payments. Never goes up.”
“Excellent for the two new phones lines but the phones older phones experienced many small technical issues. My internet signal is horrible for home. Customer service is excellent and they help me stay connected. Thank you!!”
“I recently visited Tmobile to get a new phone, and Mike was incredibly helpful! He was informative, patient, and made the whole process so much easier. Switching over to a new phone can be stressful, but Mike’s assistance made it seamless. His knowledge and willingness to help really stood out. Highly recommend asking for Mike if you need help with anything at the store!”
“My service there was great!
Firstly, Andrew was amazing! He answered all my questions and even stayed on hold with customer service for at least half an hour to ensure my discount went through. Not only that, but he set a reminder in his phone to call me to ensure that discount was actually activated by the date customer service gave him. He was very personable and patient.
Emmanuel was also great & was the first to greet me! He took his time to explain everything and was very nice! A few days later I had to go back in because I had a question about an app and even though he was heading out because he was off for the day, he stayed late to help me figure it out!
Thank you both. You are appreciated!
I honestly can't say the same for their co-workers. They all seemed indifferent and came off as they did not want to be there. One in particular seemed very verbally aggressive when dealing with customers and it honestly made me uncomfortable.”