Had an issue with a previously installed speaker system. Ricardo was great over the phone to set up the service call. Appointment was set with Kevin who diagnosed the problem and fixed it quickly. Ricardo followed up to make sure everything went Overall great customer service and experience.
May 2024
I’ve shopped from this team twice so far and the experience was top notch. Ricardo was the sales representative that I worked with and his level of professionalism is a quality that this business can’t ignore. I would absolutely recommend potential customers to shop here.
May 2024
A big shout out to Ricardo Valles at the Columbia location! His guidance, knowledge and professionalism has led me to audio bliss in the form of McIntosh amplification and B&W speakers. Recommended if you’re in the market for audio purchases!
Throughout the last five decades, Gramophone has embraced the latest technology and trends in the custom installation of home theaters and high-end music systems, world-class HiFi speakers and A/V components, smart home automation, lighting & shading systems, as well as an in-house ability to deliver electrical services and premium installations. In Columbia, visit our outdoor AV entertainment scene. Get inspired by the conference room, equipped with the latest technologies for the workspace, and by a beautiful kitchen, showing off the incredible talent of our designers.
SKY by Gramophone is a direct-to-consumer eCommerce website that allows clients from all over the country access to Gramophone’s prestigious brands and products.