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October 2023 by Mitchell O.
Goddard property owner Josh Velte is nothing but a scam artist who speaks eloquently and can charm you out of believing what your eyes are seeing. I have earned approximately $18k in rental income but have received none of that from him. He claims to have performed multiple service requests on my properties but also is unable to provide me with receipts of such transactions. It's been 6 months now and he keeps coming up with different excuses as to why he cannot provide me with the receipts. Beware Landlords!!! The other reviews of this company do not reflect my experience with them. Goddard was able to find me tenants within 2 months and the leasing process with Ashley was great. It has since then been a nightmare as i have not received any of my rental income. Josh, i'll see you in court buddy!
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October 2023 by Queenie
I know Goddard Properties professionally. It is easy to see that they care about their clients and customers. They are always improving the services they offer and their professionalism by attending conferences and keeping up with laws that impact the way they do business.
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October 2023 by Sean Donovan
Cannot say enough about Ashley and Dustin!! These guys are persistent, thorough, and extremely professional. They were willing to work with me every step of the way, and it really made the process so much easier and smoother. I appreciate Ashley's keen eye for details about properties that some might not notice. They both are quick to return calls or emails and jump right into action when needed.
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October 2023 by Besnik Leci
“I have the privilege of working with Goddard Properties alongside Dustin, and it has been an incredible experience. The professionalism, support, and team spirit within the company are exceptional. Dustin’s leadership and guidance have made every project a success.
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October 2023 by Vincia Mondesire
Let me share a little bit of my experience.. first of all.. Mr. DUSTIN KELLER is the GOAT!. you should've seen the look on Derrick's face when I told him about the Lowes boxes ??? but no seriously.. Mr. KELLER is the property manager for this company.. and he is respectful.. understanding.. business oriented.. and believes in treating people just as they are.. PEOPLE.. I literally talked to him about my concerns and he was able to assist with everything that I needed.. if you're looking for property management company that's sees you as the person you are.. go with GODDARD PROPERTIES.. and ask for DUSTIN KELLER.
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October 2023 by Connie Brokus
During a time of despair and great loss, I needed help with a serious issue at the residence of which I live inDustin with Goddard Properties was very kind and took the time to listen and help with the issue I was experiencingI would like to thank Dustin for his expertise in promptly taking care of what needed to be doneYour patience and compassion are refreshing and truly appreciatedGoddard Properties, Dustin is an excellent team member!Thankful to have him
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October 2023 by Lakisha Scott
When Dustin took over it was kinda hard getting used to the new company, but years later whn ever we talk it’s like we are old friends catching up nothing but good vibes , he is great and always cares about my concerns
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September 2023 by Deborah McCombs
I have been a tenant under Josh for several years. He is extremely attentive to your needs, and always prompt on responding.
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September 2023 by JeTrice Simmons
I am a first time client with Goddard Properties and am pleased to report 100% satisfaction thus far. I attribute much, if not all of it to the leasing agent Ashley that I’ve been working with. From the very beginning Ashley has shown exemplary customer service and has made me feel welcomed during every step of the process. I LOVE my new home, the kids are in heaven and I have Goddard Properties and Ashley to thank. If you’re considering renting a property I strongly suggest you reach out to this company…you won’t be disappointed.
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June 2023 by LA MUEX
The worst property management company I’ve ever dealt with! Terrible customer service, zero verbal/ in person communication from a tenant standpoint except for with maintenance. Their preferred method of communication is email and/or text only. EMPHASIS ON ONLY ***An answering service you’re met with, when contacting the direct telephone number referenced within their tenant portal. I’ve never spoken with my property manager, Dustin or Josh, over the phone. Nor have I’ve ever seen them in person for an inspection or anything! Sam, their maintenance staff is great and quite frankly, the only good thing I can say about the mgmt., group & any indication that they’re a real company and not some overseas scam artist or shell company! I’m an excellent tenant, living at my residence before they came onboard, and of course kept up my property. Dealing with them however, has me seriously preparing to move, ASAP.PROPERTY OWNERS; BEWARE! From an owner perspective, everything may seem fine; my recommendation, check in with your tenants for the TRUTH! They’ve been my property manager for over a year; if not two years and I was just provided a lease I could endorse electronically, this year! They’ve increased my rent, citing a resident benefits package fee, of which, I’ve yet to reap the benefits of. It took almost a month to get (1) question answered. Erroneous billing practices, that of course we as tenants, are forced to eat to avoid future issues or simply put, to have a peace of mind. Whoever started this company; owns this company; ought to be ashamed and needs to go back to the drawing board because this isn’t it -1 star!
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May 2023 by Carol Demetrios
UPDATE MAY 2023 - Goddard Properties is no longer managing my properties. I have been waiting nearly two years for a summary of money owed to me, that they filed to collect in their name. More information to followThey have been managing my properties since July of 2018. Professional, and have been careful in selecting good tenants and supervising all issues on our properties. Response time to any questions or needs I have is excellent.Owning properties in Baltimore City has become difficult... we had been doing this on our own for nearly 20 years, but it gets more complicated every year - as rules keep changing, many tenants do not maintain properties at all, and finding reliable companies to do repair work in a timely fashion is getting tough.Plus as an owner dealing directly with tenants, we were perhaps too compassionate and tenants quickly took advantage of that, which ended up costing more money than property management fees.
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March 2023 by Jamal Ali
Terrible customer service. Have tried multiple times over the last few months to get a hold of someone to help with a maintenance issue. The few times someone does pick up all they do is take down a written message and no one ever follows up on it.
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February 2023 by Lindsy Kline
Great company with great employees.
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February 2023 by Justice Hunter
As a tenant, I’ve had the worst luck of trying to get thorough communication through email and anyone to discuss things over the phone. No one wants to call back - definitely a first I’ve ever heard a business handling complaints that way. Maintenance has made my experience terrible and definitely not looking forward to me finishing up my one year lease. I haven’t even completed one month of my twelve month lease yet and already considering leaving if I get the chance to without making my financial situation any worse.
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February 2023 by Cori Anne Keller
Nothing short of professional and courteous. I have been working with Goddard for almost a year now as an independent contractor and have watched how they handle their properties, owners, and tenants. Positivity is their key and they will do everything in their power to handle any and all concerns. 10/10 would recommend them to anyone looking for property management services!
