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December 2023 by Faryal Kashif
I ordered 2 hot vanilla latte. Waited and picked the coffee. Coffee was v cold. I was just sitting next. Came back told black African it's cold she was simple soooo rude eill never go back
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November 2023 by james Hyde
Amazing staff always serve in a timely manner food is fresh coffee hot opening ladies are sweet and efficientVegetarian options: They have amazing grilled cheese sandwiches perfect for vegan options avocado toast ? so deliciousKid-friendliness: Hot chocolate all year round fresh donuts with sprinkles or munchkins for a pop em snack
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October 2023 by Matteo Arossi
I was there to have a capuccino, but the old men doesn’t know how prepare. It is terrible. And the donuts not fresh.
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September 2023 by Mariantonietta -Anna- Conway
Tuesday 09/12 at 5pm.. wait 5 minutes for the employee to finish his call and comeback from the lobby (comfy chairs next to the stand) I asked for a cappuccino and he said no hot drinks available and gave to my son a cup of iced milk. I cameback and wait another 5min for him to finish another call, I went to him and I asked for a cappuccino or my refund, he walked to me, gave me a refund with the most lazy attitude I ever saw on my life…Pictures will be attached…Dunkin cappuccinos
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August 2023 by Peggy Sue
Was at the mall and ordered frozen Caramel coffee and snacking bacon. Was going to make coffee at home but been here a few years ago when this spot at mall first opened. Coffee was hot and fresh and prepared properly. Now, Older gentleman working looked like he wasnt familiar with drink recipe. Drink was not made well, and bacon was not cooked long enough and greasy. I will stick to my regular spot on shaker drive. This napkin shows the greasy bacon I had to use a napkin to sop it up before I could eat it. Never had I had ice and cream well up in the cup like this.
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July 2023 by Sue-Ann Moore
On July 24th, my family and I decided to visit this coffee shop for non-dairy lattes since we cannot consume dairy. I made sure to ask and confirm for oat milk in all of our drinks, and even the drink cups had stickers stating oat milk.Unfortunately, our experience was far from pleasant. The matcha lattes were poorly made, with the matcha powder not mixed in at all, making it seem like a toddler had prepared the drinks. The iced latte that I ordered for myself appeared to be pure milk with no coffee added.After drinking a bit, we realized that the barista had used dairy milk instead of oat milk.Unfortunately, this led to my sister feeling unwell and eventually throwing up. I returned to explain the situation to the cashier who took my order, but the older man who made the drinks was unapologetic and seemed nonchalant.The service was terrible, and the lack of accountability was disappointing. Only the young cashier offered an apology at the end of the refund process. I am very dissatisfied with our experience and we have no intention of returning to this coffee shop.Currently, I am still waiting for the refund to process from the bank, which only adds to the frustration of our unfortunate visit.I do not recommend getting drinks from this Dunkin. Go to another location outside of this mall.
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July 2023 by Betty Weinshel
Poor service! Long wait.
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May 2023 by Yikesu
Longest wait of my life just now. Waited 30 whole minutes for my bagel and coffee. Kids don’t know what they are doing.
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October 2022 by Ramakrishna Abbadi
Gave 4 star bcoz of service. The lady made coffee twice, but the 2nd time also she couldn't give what I asked for. I just walked away. Didn't want to hurt the employees.. because we are all humans. Mistakes happen.
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October 2022 by Asha Jolly
Really bad service and way toooo
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September 2022 by Glenn Adams
Great donuts and coffee all the time.
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September 2022 by Ashley Moyer
Awesome employees, helpful. Customized my drink without any fuss.
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July 2022 by Herb Marselas
Exactly what you'd expect from a mini Dunkin
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March 2022 by LiO Jovel
Either something is always broken, they’re out of something, or there’s only one employee taking and making everyone’s order making waits too long
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December 2021 by Stephen
Wonderful staff. Love this location!